The contact owns a 2015 Scion Ia. The contact stated that while driving approximately 45 mph, they crashed into a wild horse. The contact stated that no air bags deployed. The vehicle was towed and a police report was filed. The contact sustained no injuries and no medical attention was needed. The contact had not contacted the dealer. The manufacturer was made aware of the failure; however, the contact had not heard from them as of yet. The approximate failure mileage was unknown.

- Dayton, NV, USA

I was driving on the freeway and the car in front of me slammed on his brakes and I slammed on mine and then the car behind me hit me and I hit the carin front of me. My airbags didn't deploy when hit from behind and then I hit car in front of me. My car is totaled. Please file complaint and get back to

- Spanaway, WA, USA

Transmission whine after used car purchase with 91K miles. Took it to Toyota of greenville for diagnostic. Needed a new transmission. Took the car back to ralph hayes Toyota of anderson whew I purchased and they replaced the transmission. Since then there has been a transmission grinding and severe vibration while in drive or reverse. I called Toyota customer service and asked for a buy back. They declined. I also complained about the dealership and their lack of caring and understanding. Toyota corporate does not care. Dealership keeps saying this vibration and behavior is normal for this car. It is dangerous now because it stalls out intermittently when placed in drive or reverse. When it does go it launches forward. Also the vibration is so severe it will shake the teeth in my mouth. I have video on my phone of the transmission also hanging up in gear and the dealership and Toyota corporate did not seem to care I had proof the new transmission is faulty. Also, the infotainment system keeps crashing and was quoted almost $2,000 to fix it. They acknowledge that's a common problem but refuse to offer any assistance to fix it. On top of it all the brakes are horrible and they have been replaced and still are loud and act like they don't want to stop. Wet conditions also make braking more difficult. I would also like to say the passenger seat is sensitive to weight and the airbag light will turn to on and the seat belt will chime even when no one is in the seat. My cell phone can be sitting in the seat and it makes it chime and the passenger airbag active.

- Easley, SC, USA

The contact owns a 2016 Scion Ia. While driving approximately 5 mph, the vehicle was involved in a crash. Upon accelerating through an intersection, the contact's vehicle was struck (T-boned) by another vehicle on the front passenger door. None of the air bags deployed. A police report was not filed. The contact's older son sustained whiplash, which required medical attention. The vehicle was able to be driven away from the scene. The dealer and manufacturer were not notified. The failure mileage was approximately 110,000. The VIN was not available.

- Palm Desert, CA, USA

The contact owns a 2016 Scion Ia. While at a stop, another vehicle went through a stop light and crashed into the front passenger and driver's side of the contact's vehicle. The other vehicle left the scene of the crash. The front air bags deployed with force. The driver and front passenger sustained head injuries and pain to the neck, back, and legs. Medical treatment was required. A police report was filed. The vehicle was destroyed and towed. The manufacturer was contacted to determine if they could investigate the impact of the air bags, which deployed with extreme force. The contact was waiting on a response from the insurance company and the manufacturer concerning the vehicle. The failure mileage was not available.

- East St Louis, IL, USA

I am a 113 lb adult. Whenever I sit on a 2-inch foam cushion in the passenger seat of our Scion Ia, the "passenger airbag off" warning illuminates on the dashboard. The seat is too low and hard for me to sit comfortably without the cushion, and I also have to use it when I drive the Scion Ia. But the airbags should not be off for persons weighing more than 85 lbs. This does not happen when a passenger weighing over 125 lbs sits on the cushion. But it means that for passengers weighing between 85 lbs and 125 lbs, there will be no airbag protection. I used the same cushion in our 2015 Mazda 3, with no problem; so clearly there is a problem with the location or function of the sensors in the Scion Ia. When I took it to the dealer, the service department recommended either not using any seat cushion or putting a weight under the cushion, but did not record my complaint. This is an ongoing problem, so the date I entered below is the first day I rode as a passenger in the car. By the way, I don't know why the 2016 Scion Ia is not a recognized model in your system.

- Seattle, WA, USA