Glass roof shattered unprovoked

- Oveido, FL, USA

I purchased a red 2005 Scion Tc for my daughter in February, 2019 from Toyota auto nation in davie, fl. They had it priced in good condition, so I expected to get some use out of it. I paid almost $6,000. Month later it overheated on the highway (595) and my daughter had to pull over late at night on the highway and I had to have it towed to my home. Very scary and unsafe situation for a teen. Had it towed back to their service station and it turned out to be a problem, that cost me $600. I find it hard to believe that this company would not have seen any damage under the hood. Shame on them for selling me a car that broke down in one month. I have called them and they will not help with the payment. It is 'as is' I called and text the sales girl and never received a call back or response. Finally put a bad review on their website and received an E-mail to contact manager to help with the situation, only to find out that was an automated email and again told 'too bad'. it is now July and yet again it broke down on my daughter as she was at the gas station. It would not start up after she turned it off. Tried to jump it and nothing. Once again headed to go to the dealership service station. At first was told it was only the battery, so I say go ahead, I will pay the $140 and replace it and we will go from there. Only to get another callback from the manager stating that there is more wrong with the car, that after the $89 five point check on the vehicle and replacing the battery that it still did not start. They would have to keep it over the weekend. It is costing me an arm and a leg and I need help with this. I feel like they lied about this vehicle and allowed a car that is not safe to be bought at their business. I am concerned for my child's safety and only want what is fair.

- Weston, FL, USA

My daughter was driving home from Indiana on the interstate when her moon roof over the back seat blew up. She was traveling at around 72 mph when she heard an explosion. Thank god there were no cars immediately to her side as she swerved but managed to keep control of the car. She had to continue from indianapolis to St. Louis with the fear of the sunroof doing the same. This could have caused an accident or worse. Thank god nobody was injured other than some cuts from pulling out large chunks of glass that she was afraid would blow off and hit other cars. When I asked Toyota about it they just said " it's been known to happen". I showed them the photos and they said that pressure can build up to cause this to happen or sometimes heat. The temp was only around 68- low 70's. if they know this can happen then maybe these should not be allowed.

- Wildwood, MO, USA

While driving on the interstate 8/5/17, at approx. 70-75 mph, the rear moon roof exploded in my daughters car! there was a loud explosion like the car had been shot at. She was able to keep control of the car and then after looking around at all the side windows, the passenger noticed that the moon roof had exploded. After pulling over they removed as much loose glass as possible so it would not to blow off and cause damage to others or an accident. The glass was blown outward and looked like a volcano that had erupted. She did not take any pictures at the time due to shock and disbelief. Parents took photos once car was back in St. Louis in their garage. She had to drive from indianapolis to St. Louis with the car dropping pieces of glass onto and into the car. Also fearful the other roof might explode. After speaking with Toyota they said it happens sometimes. Heat, pressure build up, or rocks can cause it. Heat could not have been a factor as the temps that day were approx. 68 to low 70's. the liner covering the moon roof was open. This situation could have been so much worse. An explosion like that at 70+ mph could have caused a wreck not to mention injuries.

- Wildwood, MO, USA

Moonroof deflector shattered with a pop sound at speeds 55 with all windows closed. Later inspection that it was cracked around all the edges about 1/2 ~ 1 inches into the center.

- Rockville, MD, USA

All windows seals ( rubber ) are discolored... I had my car 7 years and every year the rubber around the front windshield side and back windows are all rotten.. trying to see if Toyota can replace all frames.. thanks

- Saint Cloud, FL, USA

Purchased my vehicle in March 2005. I have had it in the shop three (3) times for the moon roof. The moon roof rattles horribly and the dealership as taken the glass out and replaced it saying "that Toyota has done all that they know what to do with that particular situation". I find this unacceptable. I have also had my car in the shop five (5) times for the back hatch. The hatch makes a horrible rattle when just driving on regular roads. This problem is still unfixed. My paint as with the numerous other amounts of complaints is chipping and bubbling up. It horrifies me to read all of these complaints regarding this vehicle. I can only anticipate on what could happen next.

- Richmond, VA, USA

The sunroof deflector broke while driving with the sunroof open with no apparent reason, Toyota inspected and replaced the broken deflector and exactly six days later while driving in the rain the deflector shattered again on I-20 traveling at around 65mph, just above the speed traveled when the first incident occurred

- Terrytown, LA, USA

I just bought a Scion Tc a month ago and was surprised by the paint dings caused by rocks. This in itself is not a surprise, but there is only one layer of paint between the top of the car and the primer. I have called Scion support and have filed a complaint with them too. The dealership was of no help saying the rock dings are normal (I know that) and didn't mention anything of the quality of the paint, defect in the paint, or defect in the painting process. Any type of help would be appreciated to actually see if this is a problem.

- Sacramento, CA, USA

After just four months the paint is chipping, flaking, scratching really bad.

- Oak Creek, WI, USA

I purchased a silver Scion Tc in late July of this year, 2004. I noticed after less than two months of driving on regular Suburban roads that there were several large chips on the front of my hood. Since July, more and more chips have formed and begun to peel and get larger. Even the bumper has chipped badly and there are several chips that actually stick out of the paint- as if they're bubbling. After waiting 2 months to see the "Scion" district manager, he blew me off after 3 minutes of being rude and barely bothering to look closely at my chips. I believe there is a defect in the paint and that there are others that are having this problem with the Scion brand.

- Leesburg, VA, USA