10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,694 miles

About These NHTSA Complaints:

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problem #7

Jul 012022

tC

  • miles
On several occasions the housing around the air conditioner fills with water from condensation, the drainage tube is narrow and clogs, which causes the water to drip out of the housing and into the passenger side interior where it swamps the carpeting from front to back. I know ac normally does not qualify as a safety concern but to my understanding there is electric wiring that runs under the carpet that is certainly not designed to be under an inch of water and then there is the potential for harmful mold to develop from the wet carpet. The dealer will charge to clear the clog but they have since told me there is a permanent fix (an ac casing with better drainage) which costs more than $2000 to install. A simple search on the internet shows Toyota has been ignoring this design flaw and this problem since the model redesign in 2011. They had plenty of time to address this issue which can effect the health and safety of the occupants. I know a narrow tube drain line seems like a minor thing but this does not seem to happen in most cars. While it has been a concern for Scion Tc owners since 2011. I drive a 2014. There was plenty of time for Toyota to offer a better casing or a solution to this problem over the years. I have reached out to Toyota and they refuse to do anything since my car is now out of warranty despite that my car was in for this temporary repair several times while it was under warranty and they never offered the permanent fix until now.

- Ocoee, FL, USA

problem #6

May 152019

tC

  • 54,157 miles
I had an incident of spontaneous glass breakage of the moonroof on my 2014 Scion Tc. The vehicle was stationary. I was in a parked in a parking lot with the ignition off. I heard a loud explosion sound similar to the sound of a gun shot. The sound came from the glass moonroof located behind the sunroof exploding/shattering. I was not driving and there was no impact that occurred. The event was spontaneous and happened out of nowhere. Being that I was stationary the glass in the middle did not immediately fall in and the outside edges had shattered and where forcefully thrown on to the car and surrounding areas. The middle was oddly ballooned/domed in the middle. I immediately took it to the dealership which was 2 miles away and from that short drive the center of the glass began to cave in and allow glass to enter into the vehicle directly above where passages sit in the back seat. Luckily no one was in the backseat when this happened our directly outside the vehicle and was injured by this. Through further research I have found out that tempered glass can spontaneously break. Some of the causes of this to happen include binding of the glass in the frame, causing stresses to develop as the glass expands and contracts due to thermal changes or deflects due to wind. Internal defects within the glass such as nickel sulfide inclusions. Damages accrued during installation. Thermal stresses in the glass and inadequate glass thickness to resist wind load. I also discovered that there have been many other claims including Scion Tc's and the moonroof breaking and risk of showering glass on top of drivers and passengers. I went to the Toyota dealership and they want to take no responsibility for it and have pushed it off to my insurance company. The glass shop and collision center believe its from the stress load the frame puts on the glass that caused this spontaneous break.

- Auburn, CA, USA

problem #5

Oct 242017

tC

  • 45,000 miles
Was commuting back to work from lunch break when out of nowhere I lost control of steering and braking of my vehicle crashing into a stone wall before I could pull my emergency break after the vehicle could not slow down on a city street in motion

- San Antonio, TX, USA

problem #4

Aug 312018

tC

  • 95,200 miles
I was driving in the highway, I had my front sunroof open. Which I most do, but all of sudden my rear sunroof shatter. Glass went every in the front seats. When I pulled over to find out what happen. The rear sunroof that is stationary was shattered and outer frame. It was all broken. I am attaching pictures about the incident. No object hit my car. I don't know what it just happen.

- Concord, CA, USA

problem #3

Feb 102017

tC

  • 35,000 miles
Have you had any complaints on the N5000 plus tires? we bought a set for my 2014 Scion Tc early last year and at about 18,000 miles one of the tires blew the sidewall out. Around Feb 10, 2017, the other tire did the same thing. I have written nexen but have not heard back. These tires are rated at 65,000 but they have about 18,000 and they have worn quite a bit. I dont understand how they can say a tire should get at leasst that many miles and you dont get 1/2.

- Roxboro, NC, USA

problem #2

Feb 072016

tC

  • miles
My 2014 Scion Tc has a little over 19,000 miles and I need tires already. At 15,000 they were already wearing down. This is not normal for a set of tires. I hope they make the manufacture pull them.

- Roxboro, NC, USA

problem #1

Oct 302015

tC

  • 13,500 miles
Water drips into passenger floor space. Brought in for repair three times since 9-07-2014 and owned the vehicle since 8-34-2014. Scion/toyata is aware of this issue and stated that it is because of spiders building a nest in the condenser hose of the A/C unit. Scion/Toyota says that they can charge you $61 to repair this issue each time it occurs. Notice that it occurred because when making left turns you can hear water rushing.

- Centereach, NY, USA