10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 34,694 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had an incident of spontaneous glass breakage of the moonroof on my 2014 Scion Tc. The vehicle was stationary. I was in a parked in a parking lot with the ignition off. I heard a loud explosion sound similar to the sound of a gun shot. The sound came from the glass moonroof located behind the sunroof exploding/shattering. I was not driving and there was no impact that occurred. The event was spontaneous and happened out of nowhere. Being that I was stationary the glass in the middle did not immediately fall in and the outside edges had shattered and where forcefully thrown on to the car and surrounding areas. The middle was oddly ballooned/domed in the middle. I immediately took it to the dealership which was 2 miles away and from that short drive the center of the glass began to cave in and allow glass to enter into the vehicle directly above where passages sit in the back seat. Luckily no one was in the backseat when this happened our directly outside the vehicle and was injured by this. Through further research I have found out that tempered glass can spontaneously break. Some of the causes of this to happen include binding of the glass in the frame, causing stresses to develop as the glass expands and contracts due to thermal changes or deflects due to wind. Internal defects within the glass such as nickel sulfide inclusions. Damages accrued during installation. Thermal stresses in the glass and inadequate glass thickness to resist wind load. I also discovered that there have been many other claims including Scion Tc's and the moonroof breaking and risk of showering glass on top of drivers and passengers. I went to the Toyota dealership and they want to take no responsibility for it and have pushed it off to my insurance company. The glass shop and collision center believe its from the stress load the frame puts on the glass that caused this spontaneous break.
- Auburn, CA, USA
Was commuting back to work from lunch break when out of nowhere I lost control of steering and braking of my vehicle crashing into a stone wall before I could pull my emergency break after the vehicle could not slow down on a city street in motion
- San Antonio, TX, USA
I was driving in the highway, I had my front sunroof open. Which I most do, but all of sudden my rear sunroof shatter. Glass went every in the front seats. When I pulled over to find out what happen. The rear sunroof that is stationary was shattered and outer frame. It was all broken. I am attaching pictures about the incident. No object hit my car. I don't know what it just happen.
- Concord, CA, USA
Have you had any complaints on the N5000 plus tires? we bought a set for my 2014 Scion Tc early last year and at about 18,000 miles one of the tires blew the sidewall out. Around Feb 10, 2017, the other tire did the same thing. I have written nexen but have not heard back. These tires are rated at 65,000 but they have about 18,000 and they have worn quite a bit. I dont understand how they can say a tire should get at leasst that many miles and you dont get 1/2.
- Roxboro, NC, USA
My 2014 Scion Tc has a little over 19,000 miles and I need tires already. At 15,000 they were already wearing down. This is not normal for a set of tires. I hope they make the manufacture pull them.
- Roxboro, NC, USA
Water drips into passenger floor space. Brought in for repair three times since 9-07-2014 and owned the vehicle since 8-34-2014. Scion/toyata is aware of this issue and stated that it is because of spiders building a nest in the condenser hose of the A/C unit. Scion/Toyota says that they can charge you $61 to repair this issue each time it occurs. Notice that it occurred because when making left turns you can hear water rushing.
- Centereach, NY, USA
- Ocoee, FL, USA