3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,357 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I noticed a few weeks ago that when I tried to open the lift gate, that my fingers were covered in a black mushy substance. The switch to open the door was completely melted and would barely open. My wife and I don't usually use the hatch door, so I don't know how long its been in this condition. We have been very happy with the Scion up to this point.I found out that many others are having this same problem and feel totally disappointed in Toyota's product. I'm seriously planning on taking this flaw to the media since the door may not even open in an emergency. The others have told me that it is no longer covered by warranty, and Toyota refuses to fix the problem. The dealership wants over $200 to fix it. I feel it is a flaw that Toyota should repair and not me. The part was probably made in china and is junk.the car has always been kept in the carport and never abused.
- Brooksville, FL, USA
The handle for the back hatch on my 2006 Scion Xb has broken. It is still connected by the wires. The handle is very flimsy and there is nothing else to grab onto when trying to open the hatch. I haven't gotten it into the dealer yet, so I don't know how much it will be to fix.
- Vandalia, OH, USA
The front windshield of my 2006 Scion Xb developed a crack while I was driving and no other cars were in front of me to toss rocks. There was no impact from a rock or anything before the crack appeared. I heard a pop and discovered the crack. The pop sound was not the normal rock on the windshield sound. There is no sign of any impact on the outside of the windshield in this area. The crack developed in the area behind the rearview mirror and is an "L" shaped crack. The first day the crack was about 8-10" in length and has progressed another 2-4" over the last four months. I feel there is a problem with the design of this vehicle that is causing so many Xb owners to have the exact same issue.
- Lincoln University, PA, USA
Rear right lip of the bumper fell off while driving.
- Sacramento, CA, USA
I bought a used '06 Scion Xb in Aug. '07 & w/in a week my windshield(ws) was leaking bigtime. There were no cracks & the carfax report came back clean w/ no prior accidents. I called the dealer & since it was under warranty they had a local ws co. Replace the ws. That weekend I washed my car & noticed water running down the inside of the ws again by the rearview mirror. Still no obvious reason of why it should be leaking. I was extremely concerned about electrical issues w/ the water & the fact that I live in portland which meant lots of rain. I called the dealer again & this time I asked for another co. To replace the glass, thinking the other co. Had just done a bad job. After the 2nd time of fixing it I thought everything was fine until I noticed loud popping & cracking noises while driving. A couple of the pops were so loud it scared me because it sounded like the whole ws cracked, but there were no visible cracks. Just in case I was hearing things, I had my husband ride along & he heard the same noises. A week or two later, I noticed that when the ws was fogging there were stream lines from water on the left inside and I knew those shouldn't be there because the last co. Had put in a brand new ws. Later, I finally noticed water dripping in the same spot & I knew it was leaking again. Frustrated & not wanting to deal w/ it, I continued to drive the car with a leaky ws for about week, until I went through a car wash & noticed a strong stream of water running down the left inside of the ws inside the car. The following Monday (today) I called the dealership. I'm taking the car in tonight. I'm suggesting, some sort of extra strength seal & possibly a sway bar to stabilize the vehicle more. If this doesn't work then I want to trade it in for a newer Xb or possibly something else. My warranty is only for 100,000 miles & I'm half way there & I don't want to get to the point where I have to start paying to replace any of this when it is obviously a flaw with the car.
- Portland, OR, USA
: the contact stated there are numerous rust spots located on the lift gate and front passenger side door frame. The dealership and manufacturer have been alerted and denied the problem. They explained this is a paint defect. Updated 6/30/2006 - the consumer believes that the rust may have developed as a result of weld splatter. The rust appeared at the junction between the door frame and opposing rubber door seal.
- Saint Marys, OH, USA
- Lockport, NY, USA