10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
72,940 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Dec 052021

xB

  • miles
Brake pedal is to close to gas pedal and almost got rear ended several times by accidentally touching the brake when I accelerate.

- Buckeye , AZ, USA

problem #6

Apr 022018

xB

  • 200,000 miles
Keep getting recals in the mail my cars hoold latch wont stay so I risk daily the potential to have it fly up and smash my windshield, also burns threw too oil, interior lights dont work for the heating ac area umm if U close the gas cap cover completly as required it fuems up the inside the car makes U sick feelng my airbags are alarming at random times when U wouldmt expect it to or never stop even when U click in seat belt and the O2 sensor is a consistamt replacement thats gettimg annoying to fix or replace

- Peculiar, MO, USA

problem #5

Aug 172018

xB 4-cyl

  • 135,000 miles
The contact owned a 2009 Scion Xb. While at a stop light and releasing the brake pedal, the contact's vehicle accelerated without warning. As a result, the contact crashed into a vehicle that was also at a stop light. There were no injuries. A police report was filed. The contact was able to drive the vehicle. The contact called victorville motors at (760) 733-8484 (located at 14617 civic dr, victorville, ca 92394), but did not recall what was discussed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 18E091000 (service brakes, hydraulic). The manufacturer was not notified of the failure. In addition, the contact stated that the vehicle was involved in a side collision while driving 75 mph. The air bag failed to deploy. The driver sustained minor injuries to the arm and left shoulder. The front passenger also sustained minor injuries to the head and a whiplash. Medical attention was not required. A police report was filed. The vehicle was towed to a tow lot. The contact called victorville motors again, but they did not assist. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.

- Victorville, CA, USA

problem #4

Feb 122010

xB

  • miles
The contact owns a 2009 Scion Xb. While driving at various speeds, the vehicle shuddered and vibrated. The vehicle was taken to the dealer, but the failure could not be duplicated. When attempting to make a complete stop, the vehicle would continue to roll before stopping. The vehicle was taken to the dealer where it was diagnosed that the brake system failed and would need to be replaced. The vehicle was repaired. The contact also stated that the vehicle burned four quarts of oil within 3,500 miles. The vehicle was taken to the dealer where it was diagnosed that it needed to undergo an oil consumption test. After the test, the dealer stated that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was unknown.

- Stockton, CA, USA

problem #3

Jan 032014

xB

  • 70,707 miles
I took the vehicle to my dealership because I have four warning lights illuminated, they were brake, traction control, ABS, vsc. The dealer diagnosed the problem to be the right rear and left rear ABS sensors and cables with a replacement cost os $1357.04 plus diagnostic fee of $59.66. I asked why the sensors were defective and needed replacement, they told me it was due to corrosion from road salt. This seems like a manufacturing issue!! I've seen a Scion service bulletin (s-sb-0040-09 dated July 6, 2009) that addresses this issue. I have asked the dealer and Scion if they could help me out in any way and they're answer was no. I realize my car is our of warranty but why should an owner of a vehicle have to spend $1400 to replace components that the manufacture has since corrected the design due to this problem?

- Ann Arbor, MI, USA

problem #2

Apr 142011

xB 4-cyl

  • 39,876 miles
I have a huge complaint about the 2009 Xb regarding the brake system, I ve take the vehicle to Toyota back in 4/2011 complaining of the brake system, after having the vehicle inspected I was told nothing was wrong, as I am driving normal speed limit, as I start to brake slowing coming to a stop sign, the brakes seem to not brake properly, I've notice this since I brought the vehicle back in as if though I have to push hard on the brake in order for the vehicle to come to a full stop, also I notice right away when I brought the vehicle back in 6/2012 the pedal is set to low on the gas pedal, when I push on the gas pedal, I've notice that I have to step up more forward on the pedal in order to get a good take off cause if not the car will kinda give a kick back on me as if those I'm not giving it enough gas to take off. And now I've notice when pulling the vehicle in reverse letting it reverse on it own without pressing the break it make a loud noise and front tire on driver side makes the same noise once in a while when I came to a complete stop and then same days it doesn't do that at all, I've had the brakes checked out again back in 4/3/12 they had been checked.

- Riverside, CA, USA

problem #1

Sep 112012

xB 4-cyl

  • 65,000 miles
Vehicle driven by daughter. 45 mph road. Two (2) vehicles in front of her. 1st vehicle made an abrupt right turn, causing vehicle #2 to abruptly decrease (braking) speed, which cause vehicle #3 (Scion) driver to react quickly and brake. During braking, all four (4) wheels locked and vehicle skidded straight forward. Angle of skid shows both wheels sides were straight with an approximate two (2) to three (3) degree angle offset to the right; may be due from curvature of the road. Both skid marks were completely solid and both tracks were in a straight line. Upon front end impact with vehicle #2 in front of the Scion, the following issues are of concern: 1. front driver and front passenger airbags did not deploy. Not know if impact (deceleration) was high enough to activate. However, visual inspection of vertical sensor support beams (both left and right) are significantly displaced and bent. 2. seat belt restraint system (front - driver and passenger): The seat belt restraint system appeared not to function as designed. According to the driver and passenger, both were wearing their seat belts. Upon impact, the driver's lower body propelled forward and her knees impacted the lower dash assembly. Additionally, her upper body was propelled forward, the seat belt did not lock, and then braced herself with hands and arms to prevent her head from striking the steering wheel. Additionally, the right front passenger experience the same propelling of lower and upper body with out the seat belt locking. He also had to brace himself from striking the dash. Called Scion corporation headquarters on 14 September and opened a new case; stating exactly was stated above. Thank you for what your Agency does and any assistance you can provide. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6.

- Enterprise, AL, USA