10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,267 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Aug 172018

xB 4-cyl

  • 135,000 miles
The contact owned a 2009 Scion Xb. While at a stop light and releasing the brake pedal, the contact's vehicle accelerated without warning. As a result, the contact crashed into a vehicle that was also at a stop light. There were no injuries. A police report was filed. The contact was able to drive the vehicle. The contact called victorville motors at (760) 733-8484 (located at 14617 civic dr, victorville, ca 92394), but did not recall what was discussed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 18E091000 (service brakes, hydraulic). The manufacturer was not notified of the failure. In addition, the contact stated that the vehicle was involved in a side collision while driving 75 mph. The air bag failed to deploy. The driver sustained minor injuries to the arm and left shoulder. The front passenger also sustained minor injuries to the head and a whiplash. Medical attention was not required. A police report was filed. The vehicle was towed to a tow lot. The contact called victorville motors again, but they did not assist. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.

- Victorville, CA, USA

problem #5

Jan 072011

xB 4-cyl

  • 51,000 miles
ABS, parking brake, traction control, vertical stability lights came on and nose in the car. In same time completely disable ABS and vertical stability systems. Lights disappeared later for a week and came back on. Over the time this cycle appears more frequently sometimes before lights appear I lost ability to brake a vehicle till I fully release a brake pedal. Brought to Toyota dealer they said I have to change 2 rear hub assembles, because of sensors, some corroded wires and computer. Their estimate was almost 15% of the price of band new car. I had to give my car to my relative who works for Volvo dealer. One of my rear wheel bearing were bad we replace with genuine Toyota part. While we repair we saw wire connection which goes to rear sensor were corroded and sensor connection were also corroded because of water damage which can leak though this type of connection. The hub we had replace of amount of corrode hub connection broke. New hub did not fix the problem so another sensor is also corrode even if the wheel bearing is good. One more thing the ABS sensor is a part of hub assembly and could not be replace itself. I talk to Toyota representative and she said all those fixes are out my pocket. Even if I am original owner another problem I have the vehicle it locks itself. Before I thought kids playing with keys but few times happen when keys in my hand, I open the car and it keeps lock itself for quit amount of times. One time it locks with keys inside the car on 90 degree day with baby on board. No police were involved because inside the car was older child who can unlock the car manually.

- Galloway, OH, USA

problem #4

Jun 142008

xB

  • 26,500 miles
The contact owns a 2009 Scion Xb. Whenever the contact drove the vehicle over 50 mph he noticed that the vehicle would slightly sway from the left and right causing the vehicle to occasionally veer into another lane. The contact also noticed that the steering wheel made a clanking sound whenever the vehicle traveled over a rough terrain. Whenever the vehicle was driven after a cold start the brakes made a grinding noise for the first 5 minutes. The vehicle was taken to the dealership for each failure, however the contact was informed that none of the failures could be reproduced or serviced. The contact has noticed the failures since the day he purchased the vehicle. The current and failure mileages were 26500.

- Saint Augustine, FL, USA

problem #3

Dec 272009

xB

  • 5,000 miles
2009 Scion Xb Toyota release series 6. ABS brakes. Brought car into Toyota danbury Connecticut a month or more ago they said no problem with ABS. ABS do not engage when applied in snow or bad rain. I skid out several times lights/brakes never came on.

- Brewster, NY, USA

problem #2

Dec 102009

xB

  • 12,000 miles
On 12/08/09 I took my 09 Scion xd (your form does not have xd option) into hoselton for the recall regarding the braking system. Two days later (12/10/09), I am driving home and approaching a turn off of route 104 travelling about 35 miles per hour (a 55 mph road) when. I had slowed down from a top speed of 45 mph, blowing snow and traffic was slow. I go to hit my brakes - I have no brakes, the pedal goes to the floor. I pump the brakes a eventually get a rough (da, da, da) grab, this combined with down shifting allows me to take my turn. I called hoselton and they will see me asap. However, I could get no straight answer about whether or not it was safe to drive my vehicle. I was told "I you (as in me) don't think it's safe then you should have it towed." At my expense. Please provide me any information on the true safety of my cars braking system. And what action I may take if the braking system is not safe.

- Williamson, NY, USA

problem #1

Jan 042009

xB

  • 100 miles
I purchased my 2009 Scion xd on December 30, 2008. On January 4, 2009, my brakes froze up and I wasn't able to drive my car, it wouldn't budge because the brakes were frozen. I immediately called the dealership where I purchased my car 5 days earlier, markquart Toyota in eau claire wi, and spoke to the service manager. He said that there wasn't anything he could do because it wasn't a factory defect. I couldn't go to work that day and my step father, a retired mechanic had to take off my tires and thaw my brakes with a hair dryer... then 10 months later, I get the recall notice for the brake intake manifold! later on in this report I will select Scion Xb because xd isn't a choice.

- River Falls, WI, USA