10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
24,200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Scion xB:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #53

Jul 242011

xB

  • miles
The takata brand air bags were recalled some time ago and I have not gotten any notice from Toyota about any replacement time or product. I am aware that it is a 30 minute job but I need it replaced before my life is endangered.

- Phoenix, AZ, USA

problem #52

May 232016

xB

  • miles
The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown Toyota dealer in alhamdra, California stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Los Angelos, CA, USA

problem #51

Jan 012017

xB

  • miles
Takata inflators and window recall. My complaint is I have two active recalls on my Scion Xb, one dating back to 2015, with Scion/Toyota not being able to fix either recall. In January 2017 I got a letter about the defective airbag that stated do not let anyone ride in passenger seat. This is a family car, my only family car, I cannot indefinetly not have passangers in my car. The 2015 recall involves a window issue that can cause a fire. The windows work but squeaks and has rub marks on the glass. Toyota has had ample time to fix both issues. How long has this airbag problem been" several years at least and now the airbag manufacturer has gone bankrupt. I paid for a fully functioning car yet I can't put anyone in the passenger seat?!"!

- Fishers, IN, USA

problem #50

Sep 012009

xB

  • miles
Takata recall. I want my car fixed

- Chattanooga, TN, USA

problem #49

May 022016

xB 4-cyl

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received a recall notification for NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The avendale Toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/08/17 updated 08/09/2017

- Sun City, AZ, USA

problem #48

May 232016

xB

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Cleveland, OH, USA

problem #47

Jun 012016

xB 4-cyl

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer twice, but the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/29/17 the consumer stated the airbags were replaced.

- Titusville, FL, USA

problem #46

Feb 012017

xB

  • miles
Takata recall - this recall for the passenger side airbag was issued in January 2017. I have been calling to find out when we can get the vehicle repaired. It is now may, and there is still not a remedy available. We need to have a passenger in that seat because we use this vehicle for work purposes.

- Westminster, MD, USA

problem #45

May 232016

xB

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were available for the recall remedy. The contact took the vehicle to be repaired in January, but the dealer stated that it was the wrong air bag and they needed to order another one. The manufacturer was contacted and confirmed that the vehicle was included in NHTSA campaign number: 16V340000 (air bags) and that the parts for the remedy would be available in September. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Commerce City, CO, USA

problem #44

May 232016

xB

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mint Hill, NC, USA

problem #43

Jan 092017

xB

  • miles
Takata recall - Toyota has failed to remedy this defect within a reasonable time. The dangerous issue with takata airbags has been known for a long time and Toyota should be forced to replace the front airbags that are equipped with defective inflators. Toyota sent a notice out on 1/9/2017; however, it did not include a replacement remedy.

- Spotsylvania, VA, USA

problem #42

Apr 202017

xB

  • miles
Takata recall- the mfr has failed to take care of this in a timely manner- received notice of recall almost 6 months ago and still have not found a solution- I am driving an unsafe vehicle and they need to fix it.

- Washington, DC, USA

problem #41

May 232016

xB

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sacramento, CA, USA

problem #40

Jan 092017

xB

  • miles
Takata recall: Why is there no remedy after Jan 2017 recall announcement. This model was recalled earlier in other states. There should be a remedy by now. We cannot use the passenger seat, why have a car if you can't sit someone in it!!! please let us know why there is no remedy at this time. An inflator is not rocket science. I cannot even buy a new airbag myself to have installed.

- Gilbert, AZ, USA

problem #39

Apr 112016

xB

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Framingham, MA, USA

problem #38

Jan 102017

xB

  • 116,000 miles
Takata recall. Recall notice was received in January 2017 for passenger airbag. The recall directed that the passenger seat not be used. When calling Toyota to ask about a tentative time frame for a remedy a Toyota representative informed me that a remedy will not be available until about September 2017. I appreciate that this is a massive recall across the country. However, I am a one car owner and regularly need to use of the passenger seat. I have no recourse but to use the car. I am a volunteer worker and cannot afford a rental for a week, let alone 6 months. How am I to drive safely in this circumstance" what happens if the airbag deploys due to an accident because I had no choice but to use the passenger seat" the Toyota representative informed me that loaner vehicles are not being provided with this recall. However, in the "frequently asked questions" document (copy attached) published on October 13, 2016, with a revision date of March 10, 2017, page 4, question 9, it states "if this recommendation is not feasible for the customer's personal or business needs, alternative transportation may be made available." What must one do to qualify? I do not feel safe driving as things currently stand.

- Tuxedo Park, NY, USA

problem #37

Jul 012016

xB

  • miles
The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clearwater, FL, USA

problem #36

Feb 062017

xB

  • miles
The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Streetsboro, OH, USA

problem #35

Jan 012017

xB 4-cyl

  • miles
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 07/21/17

- Cincinnati, OH, USA

problem #34

Feb 012016

xB

  • miles
Takata inflators. I just took my Scion in to the dealership for an oil change and two recalls. They fixed the one recall for the master window switch, which was great. However, I was informed that they are not aware of any future date that the air bag would be available. Their remark was that it was only the passenger side, not to worry, driver is ok. Also in the recall letters I received, it was suggested that I "not have someone in the passenger seat". the problem is that I do have passengers, and some of the time the passenger is me. I live in Florida, high temperatures and humidity. I travel to Texas, also higher temperatures and humidity. My car is now 8 years old so it is getting up in the danger zone as described in the recall letter. Why is Toyota not being made to replace the vehicles if they can not repair them. This is worse than the lemon law where dealers are made to replace a vehicle if it is deemed "a lemon".

- Bradenton, FL, USA

Read the next 20 complaints »