10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 24,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Berglund oak ridge Toyota (3000 wards rd, lynchburg, va 24502, (434) 509-0770) was contacted and confirmed that the parts were not available for the recall remedy and the vehicle would not be able to be repaired until April 1, 2019. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Huddleston, VA, USA
SRS light on when delivered, stationary and in motion. 89170-12580 sensor assy. Air bag replaced by germain Toyota, naples fl 11/21/18. $532.04
- Missoula, MT, USA
The contact owned a 2009 Scion Xb. While at a stop light and releasing the brake pedal, the contact's vehicle accelerated without warning. As a result, the contact crashed into a vehicle that was also at a stop light. There were no injuries. A police report was filed. The contact was able to drive the vehicle. The contact called victorville motors at (760) 733-8484 (located at 14617 civic dr, victorville, ca 92394), but did not recall what was discussed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 18E091000 (service brakes, hydraulic). The manufacturer was not notified of the failure. In addition, the contact stated that the vehicle was involved in a side collision while driving 75 mph. The air bag failed to deploy. The driver sustained minor injuries to the arm and left shoulder. The front passenger also sustained minor injuries to the head and a whiplash. Medical attention was not required. A police report was filed. The vehicle was towed to a tow lot. The contact called victorville motors again, but they did not assist. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.
- Victorville, CA, USA
Takatarecall: Some months ago I made an appointment for the dealer to fix the car reference the recall. At the time I made sure they knew I was a senior citizen and need a loaner car... it was agreed they would call prior to my appointment time to assure me a loaner car would be available...no call.... when I called them again they said the would call... well, as of 5/29..still no call
- Snellville, GA, USA
Takata recall -my daughter hit a parked car and over corrected making the vehicle flip. No airbags deployed. My daughter had a cut on her head, huge bump on forehead, black eye, huge bump on top of her head. Her passanger fractured three finger and had her nails ripped off. She will be having surgery. We had the passenger air bag replaced due to the takata recall in November.
- Houston, TX, USA
Takata recall!!
- Bedford, VA, USA
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were contacted or notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Indianapolis, IN, USA
The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. R&H Toyota service in owings mills, Maryland was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Randallstown, MD, USA
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Toyota of bristol (3045 w state St, bristol, tn 37620 (888) 683-3650) where it was confirmed that the parts for the recall remedy were to become available in December of 2017. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Blountville, TN, USA
Takata recall
- Peoria, AZ, USA
The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags ) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to molle Toyota located at 601 w 103rd St Kansas City, mo, 64114 where it was informed that the recall remedy parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available).
- Kansas City, MO, USA
Takata airbags. I've called for the recall and they told me I have to wait. So if I crash with my children and airbags deploy it won't matter because they aren't ready. I live in Arizona where it's hot and humid both conditions they said would make the airbag worse.
- Avondale, AZ, USA
Takata recall waiting on a fix... waiting...
- Kildeer, IL, USA
Takata recall I was notified several months ago of the airbag recall, but there is still no remedy available. This is causing a significant inconvenience to me, as I am unable to carry passengers in my front seat. I am also unable to participate in the class-action lawsuit against takata because I have not been eligible to have the problem repaired.
- Vermilion, OH, USA
Takata recall - no word yet from Toyota on a remedy for this.
- Fort Myers, FL, USA
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pasadena, MD, USA
Takata recall. Received safety recall notice (interim notice) over a year ago. Contacted Toyota 3/16, and again 8/17 and was told "parts not available" for repair. Why is it taking so long for Toyota to correct a dangerous recall?
- Brick, NJ, USA
Takata recall. I received notice of the recall of my front passenger airbag inflators. The advice in the letter is to not allow any occupants in the front seat until the remedy becomes available. It has been more than 7 months and there is still not a remedy available. Please investigate - I need my car fixed and safe!
- Sterling, VA, USA
Takata recall. The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (right Toyota, 7701 E frank lloyd wright blvd, scottsdale, AZ 85260, (480) 771-6449) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Scottsdale, AZ, USA
- Peculiar, MO, USA