10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
131,048 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jan 102019

xB 4-cyl

  • 164,984 miles
Recall 287614- my call was involved in an accident on 1/10/2019. My car ran a red light due to failure of brakes and struck another vehicle. Both cars were totaled. I have received a notification in the mail in 4/2019 3 months after my accident I have contacted Toyota and since they are unable to locate my vehicle to inspect it, they refused to help compensate for my loss. I would like Toyota to take some responsibility for this, my insurance company gave me a payout that went directly towards the remaining balance of my car and I still have to pay 2,900 after. I still have not financially recovered from this accident. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Sunnyvale, CA, USA

problem #4

Jan 102019

xB

  • 164,978 miles
Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in April 2019 3 month after my accident regarding the recall id #287614, I have since contacted Toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and I was looking to have Toyota to help me compensate me for my loss. The money I did get from the insurance company went towards the remaining balance of my loan and I was not able to use it towards another vehicle. I would like Toyota to take some responsibility for this.

- Sunnyvale, CA, USA

problem #3

Jan 102019

xB

  • 164,978 miles
Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in April 2019 3 month after my accident regarding the recall id #287614, I have since contacted Toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and I was looking to have Toyota to help me compensate me for my loss. The money I did get from the insurance company went towards the remaining balance of my loan and I was not able to use it towards another vehicle. I would like Toyota to take some responsibility for this.

- Sunnyvale, CA, USA

problem #2

Jan 102019

xB

  • 160,000 miles
Recall ID287614 NHTSA campaign #18E091000 my vehicle was involved in an accident on Jan 10th, due to failure of brakes. My car ran a red light and hit another car. My car has been totaled in this accident. I have since contacted Toyota about my accident and they have refused to help compensate for my loss. My car was towed to the insurance company and is no longer accessible for inspection. I would like for Toyota to take some responsibility for this accident. I have not fully recovered from losing my vehicle financially and I do believe 100% that this recall was the cause of the accident. Attached is the documents from my insurance company and pictures of the vehicle.

- Sunnyvale, CA, USA

problem #1

Jan 242013

xB

  • 300 miles
Loss of vacuum pressure to power brake booster under deceleration at 10mph and under. My vehicle is a 2012 Scion Xb automatic. There is a sudden loss of vacuum pressure to the power brake booster during deceleration around 10mph which cause the brakes to become less responsive the moment the transmission down shifts, requiring me to press the brake pedal a little harder to continue stopping the vehicle at the rate I deem as "safe". issue is worsened when the A/C is running. This happens 1-20 times w/O A/C and 20-20 times with the A/C turned on. This issue is dangerous and causes me to nearly rear-end vehicles ahead of me if I am no paying close attention to my vehicle speed.

- Baldwin Park, CA, USA