10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 14,500 miles
- Total Complaints:
- 1 complaints
Most common solutions:
- replaced the charging unit (1 reports)
This problem may be covered under warranty. Ask your Smart dealer.
10.0
really awfulThis problem may be covered under warranty. Ask your Smart dealer.
The car stopped accepting the electrical charge, whether it was with the 110 or 240v. The entire charging system failed. Mercedes-Benz repaired the problem beautifully, but it took 3 weeks without the car - reason (and I'm really cool with this), was this must have been a first for the car/brand. The part was ordered, which took some time, and then the tech was having to call back to Germany to get folks to "help" fix the issue. I have to state they did a very thorough job - but it was a long repair. I asked if I got a new car (joking), and the statement was probably better than the original. But, I'm glad the car was still under warranty.
Additionally, the car had a safety recall with some kind of bolt in the steering wheel, that after the repair required an alignment.
- Scott S., Fayetteville, GA, US