My battery continues to drain prematurely. It-??s been replaced twice within the year, and I just took it in for a 3rd time and the Subaru service department cannot diagnose the problem claiming my batteries were bad. There has to be an electrical problem. I-??ve never owned a car with this issue and it-??s less than 3 years old. It-??s left me stranded with my children.

- Williamsburg , VA, USA

Electrical system repeatedly malfunctions. Intermittent starting and shut-off issues, rear hatch will not properly operate, per dealer the radio was replaced, and periodic unexplained battery drain issues resulting in replacement of battery. Dash warnings are displayed for no apparent reason. When radio was replaced there were still issues and dealer said it "would take a few days for the issues to resolve." Even after battery and radio replacement periodic shutting off car and restarting is necessary for volume control and station change. Safety could be an issue if car will not start, or shut off as related in a timeline attachment. Dealer is unable to reproduce periodic/intermittent issues.

- Mesa, AZ, USA

Parked car in garage last night. All working properly. Attempted to start car in morning: tailgate open and no electrical activity Car battery dead

- Greenville, SC, USA

I am experiencing battery drain. I have replaced the battery and had the starter and alternator checked. Everything is fine, but the battery continues to drain inappropriately. Yes, the battery and electrical system are available for inspectioon. My son and I have been left stranded on multiple occasions, risking our safety. The vehicle was inspected and the problem confirmed by an independent service center, B & G Automotive, Eugene, OR. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others? There were not any warning lamps, messages or other symptoms of the problem prior to the failure.

- Eugene, OR, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Battery was drained completely when rear hatch is opened for the short period of time to unload stuffs from the car. Similar situation happened when the car was about a year old. When rear hatch was opened for less than an hour to sit at rear part of the car and watch an event, battery was completely drained and we had to call road side service to restart the car. My car is available for inspection. How was your safety or the safety of others put at risk? Both of my cases did not caused safety issue. But it will be a serious safety issue if it happens at a remote location where there is no other car or cell phone signal to call for help. Our family do travel to remote location where there is no cell phone signal. Has the problem been reproduced or confirmed by a dealer or independent service center? I am very sure that problem can be reproduce by simply opening rear hatch for a while. When I took car to the dealer, the representative was aware of the issue but was not willing to provide free service to fix the issue because basic warranty was expired. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No. It first happened when the car was about a year old (12,000 miles).

- Tustin, CA, USA

My car battery went dead and I was unable to start the car. I was camping and fortunately the ranger had a battery jump box. There was nothing wrong with the battery. When I returned I asked the dealer about it and was told these new cars have so many things that need battery power and we must have opened the doors too many times. On 12/27/2021, I decided to purchase a new battery plus the portable jump box because I frequently hike and camp in places far from phone signal and didn't want this happening again. Next camping trip it happened twice. We made sure to keep the doors shut to keep interior lights off and turned the light off when the rear gate was open. The jump box was a life saver as again we needed to jump the car. Then next day as the car sat with all the doors closed, I started hearing beeping sounds almost like an SOS. Lights flashed. The car beeped more and more. We tried starting it to no avail. Luckily, we were able to charge the jump box and successfully start the engine again. This vehicle was made for an active outdoor life style. It is a safety factor to not be able to start your car.

- Virginia Beach, VA, USA

The day I bought the car new I left the tailgate open all night the next day the battery was dead. This should not have happened to a brand new car. The next incident occurred this year on 3/18. I was sitting in the car waiting for my husband. I was there for about an hour. I was listening to the radio and talking on the phone. When I tried to start the car the battery was dead. The AAA person said the original battery was a piece of s*. He recommended replacing it which I did.

- Cloverdale, CA, USA

Spent 5 hours at a tailgate/beach event with the rear lift gate open. I made sure that interior lights were off to avoid draining the battery with the lift gate open. When we were ready to leave, the car battery was dead. We were panicked because we have a 5mo old and had to track down another driver to borrow jumper cables. Once home, we discovered that the lift gate will always draw power from the battery unless you trick the hatch lock with an off-market device or carabiner clip.

- Casselberry , FL, USA

2019 Subaru Ascent with a battery draining for no known reason. Found the lift gate open one evening in the garage when I had not driven the car recently, though had been in the garage and not noticed the issue. Replaced the battery and it was dead within a week. Spoke with a Subaru dealership who denies knowing anything about this issue and stated the diagnostic could take 10-20 hours at over $100/hr in certain cases. Really!!!

- West Carrollton, OH, USA

The Subaru Ascent I purchased in January 2019 failed to start on November 13th, 2021., with about 17100 miles! I contacted the dealer who asked me to Subaru roadside assistance to have the vehicle towed to the dealer. The dealer diagnosed the problem as a dead battery and replaced the battery. I had used the rear power liftgate the previous night to remove groceries. The premature failure of the Subaru Ascent battery represents a serious risk of leaving owners stranded away from home.

- York, PA, USA

The vehicle keeps discharging my battery after multiple short trips. I have reported to dealer, they said it was a faulty tailgate sensor but after the repair, it still happens, with increased frequency over time.

- San Antonio, TX, USA

My battery drains rapidly on many occasions, and as you can assume it is never a fun time being stranded. When you own a car this expensive, you expect it to work. We have replaced the battery twice already in our 2019. The car completely shuts down with the drained battery and leaves you stranded and begging for a battery jump. With two kids and being a women this leaves me vulnerable to many dangers. I would say including the time Subaru replaced the battery and the time my husband replaced it, we have lost total power due to this failure a dozen times or more. If I-??m loading feed bags or recycling and the trunk is open for more then 30 minutes, without the car being turned on burning fuel and releasing carbon dioxide into my face, the car will die. I am aware of it-??s sensitive battery and try to avoid these situations, BUT it happened again on vacation this weekend prompting me to be quite angry with the car. It is a definite issue with the Subaru its-self and not an error on its humans part. The car battery drains completely because of wiring issues. The defect has cost me over $500 plus hours of stress and anxiety. I-??d like to join the class action law suit against Subaru. After reading that they, Subaru corporation, claim no responsibility.

- Midland , TX, USA

The battery drains prematurely. I have been stranded waiting for 3 + hours for roadside assistance due to dead batter 3 times in December 2021. The dealer told me that due to the number of computers in the 2019 Subaru Acsent that it had to be driven at least twice a week to avoid this problem. The dealer had to replace the battery under the warranty because it burned up when they tried to charge it. touring sub

- Bothell, WA, USA

Rear lift-gate (power tailgate hatch) emits an audible constant tone, and will not open. The car can be in park, off, or driving and will not stop the audible tone and the lift gate remains locked closed. You can not unlock the lift-gate by using the door mounted unlock, the rear lift-gate button or by key fob. No matter what the lift-gate will remain in a locked and fixed state. The only (temporary) fix is to manually disconnect the battery terminals and "reset" the car. No warning lights are displayed, dealership is unable to "find" a trouble code or fix. This is an ongoing problem, occurring with intermittent frequency. This is certainly a safety issue, as a rear occupant can be trapped in case of an emergency.

- Georgetown, DE, USA

Recently have had issues with the battery. I've had to jump the car 4 times in the last month. The car was purchased in August 2021. I believe the electrical system is draining the battery.

- Valrico, FL, USA

Sunday, car wouldn-??t start. Even though lights and display came on, engine wouldn-??t turn over until I got a jump. After car started, center console went black and all infotainment, Bluetooth and rear view camera ceased to work. Drove hour and a half on highway. Monday morning, battery completely dead. Had to jump again. Now, center screen working, but seems to be battery issue. We had similar car starting problems before and replaced battery less than a year ago February 2021!!!

- Rochester, MN, USA

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder upon depression of the accelerator pedal without warning. The contact stated that the vehicle would resume normal operation soon after failure. The contact called a dealer and an appointment was made to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced. The failure mileage was approximately 53,000.

- Staunton, VA, USA

Left tailgate open for ~5 hours and the parasitic draw of that action left our battery dead. We were stranded in the middle of nowhere and had to get the battery jumped. After getting jumped... our electronics, especially the safety systems were no longer operable.

- Lino Lakes, MN, USA

I have reported to dealership in Edinburg Tx that the head lights dem at night. Dealership claims is normal for lights to dem. Now, the battery is dead. It won-??t start. On 11-19 I arrived from Disney at the Airport only to experience that my 2029 Ascent didn-??t start. I called road side assistance it it would take about an hour to come jumó start me. I went with a helper to get some cables and started my vehicle. I called the dealer and I was told to bring the Ascent until December 1. That-??s the date that dealer could check my vehicle. I-??m home and the and I can-??t get an answer if my batter has warranty. I-??ll keep calling. Bad service from dealership to Roadside service.

- Mcallen, TX, USA

I have a 2019 Subaru Ascent and my battery has died 3 times now. The first time was on May 2019 and the car would not start. I had to get it jump started by AAA and drove to the dealer where they ended up replacing the battery. The liftgate had somehow been triggered while in my garage and did not fully close and drained the battery. At the time it was suspected I had accidentally hit the FOB to trigger the liftgate to open but that never happened before and has ever happened since. Then in April 2020 car wouldn't start again. Car was jumped by AAA but when I attempted to drive to dealership it died again and had to get a tow truck to bring car to dealer. Battery was tested but not replaced. Dealer said I was not driving car enough (not driving at all during the pandemic) and needed to get a battery maintainer for battery which I did. I used battery maintainer when I was not driving the car regularly and car was fine until Oct 14, 2021. We had been driving car regularly for month so we were not using the battery maintainer as we thought the battery would be charged through the regular driving. But on Oct 14 the car would not start and when I tried to start it, all the dashboard and exterior lights were flashing. Plugged in the maintainer and after several hours the liftgate started beeping and then the front of the car started beeping. I had car towed to dealer and they replace battery again and also changed the power liftgate module to stop the drain on battery if door is open for more than 20 minutes.

- Denver, CO, USA