Technical Service Bulletins (TSBs) for the 2019 Ascent are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    SUSPENSION

    • TSB #05-71-19R

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10171078

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces. Read More »

    • TSB #05-72-19

      Date Announced:
      DEC 10, 2019
      NHTSA ID:
      #10169873

      "This bulletin addresses isolated concerns of a squeaking / creaking -type sound from the rear suspension. The condition is caused by a burr on the end of the coil spring winding produced with an end gap which was out of specification. Read More »

    • TSB #05-71-19

      Date Announced:
      OCT 25, 2019
      NHTSA ID:
      #10166952

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking of klunk type sound when going over slight bumps and/ or uneven road surfaces. Read More »

    SERVICE BRAKES, AIR:DISC:PADS

    • TSB #06-78-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179409

      This bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when stopping. Read More »

    ENGINE (PWS)

    • TSB #WUU-06R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169877

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #11-190-19R

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160487

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. This bulletin announces availability of ECM reprogramming files to optimize the ECM. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #11-202-21R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188167

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »

    • TSB #11-202-21

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10188162

      This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #WUW-08R

      Date Announced:
      FEB 04, 2020
      NHTSA ID:
      #10171867

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #11-195-20

      Date Announced:
      JAN 30, 2020
      NHTSA ID:
      #10171099

      This bulletin announces availability of a new vacuum hose assembly for the positive crankcase ventilation (PCV) system incorporating improved sealing to prevent potential oil seepage. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 10, 2019
      NHTSA ID:
      #10169872

      WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program. Read More »

    • TSB #02-184-19

      Date Announced:
      DEC 03, 2019
      NHTSA ID:
      #10169828

      This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened. Read More »

    • TSB #11-192-19

      Date Announced:
      OCT 25, 2019
      NHTSA ID:
      #10166949

      This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. Read More »

    • TSB #02-183-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165544

      This Service Information Bulletin clarifies a bolt tightening sequence procedure for the three (3) turbocharger stay bracket mounting bolts. Torsional stress may remain in the stay bracket if the tightening sequence is not followed. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #11-183-18R

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10146481

      This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: TURBOCHARGER / SUPERCHARGER BOOST CONTROL ?A? CIRCUIT OPEN and DTC P2196: A/F O2 SENSOR SIGNAL BIASED / ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #WUW-08R

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169831

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 04, 2019
      NHTSA ID:
      #10169830

      New stop sale/safety recall: WUW-08 Ascent, Forester, and Crosstrek Hybrid PCV valve Recall. The Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #11-190-19

      Date Announced:
      FEB 12, 2019
      NHTSA ID:
      #10155214

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. The new files contain logic which will revise: ? the ECM detection of DTC U0122 ? the EGR flow rate to address a limited number of customer concerns ... Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #WRD-20(Fuel Pump

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177824

      To support the WRD-20 Fuel Pump Impeller Failure Campagn, a 20- minute videl along with a supporting post test assigned to all Dealer Service Technicians as 20L001010C - WRD-20 Fuel Pump Impeller Failure. Read More »

    • TSB #WRD-20R

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177823

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #WRD-20R

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175966

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #WRD-20R

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174539

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 26, 2020
      NHTSA ID:
      #10174542

      Parts Managers/Service Managers; Sales orders were placed and are currently being shipped directly to the retailers for all known SSLP and COP vehicles which fall under WRD-20. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174534

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #WRD-20R

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182189

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #WRD-20R

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177823

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    POWER TRAIN

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-128-20R

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186418

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH ⿿A⿝ CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186416

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-103-16R

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10185062

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #03-85-20R

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183702

      This bulletin announces the availability of new propeller shaft assemblies. Read More »

    • TSB #WUV07

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183698

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #16-131-20

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183714

      This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-128-20R

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182212

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »

    • TSB #16-128-20

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174509

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 - TRANSMISSION FLUID PRESSURE SENSOR/ SWITCH "A" CIRCUIT LOW. Read More »

    • TSB #WUV-07

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169856

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #16-103-16R

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165497

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-103-16R

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164446

      "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #WUI-94

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10162818

      Subaru of America, Inc. is recalling certain 2019 model year Ascent vehicles. A total of 166 U.S. vehicles are affected by this recall. This recall involves replacement of the propeller shaft assembly. Read More »

    • TSB #16-122-19

      Date Announced:
      JUN 19, 2019
      NHTSA ID:
      #10163009

      This Service Information bulletin provides an updated procedure to follow when diagnosing / repairing a DTC P0842: ?TRANSMISSION FLUID PRESSURE SENSOR/SWITCH ?A? CIRCUIT LOW?. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #WUI-94

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10162818

      Subaru of America, Inc. is recalling certain 2019 model year Ascent vehicles. A total of 166 U.S. vehicles are affected by this recall. This recall involves replacement of the propeller shaft assembly. Read More »

    ELECTRICAL SYSTEM

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #15-282-21R

      Date Announced:
      APR 21, 2021
      NHTSA ID:
      #10191591

      This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10189674

      In January 2021, the replacement battery application for all Ascent and 2017- 2021 Impreza models were changed from part number SOA821B200 to part number SOA821B600. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188191

      SOA821B600 Battery Supersession Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188170

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #11-202-21R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188167

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »

    • TSB #11-202-21

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10188162

      This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188155

      Subaru of America, Inc. (Subaru) is initiating a service program recall to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #07-184-20R

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186436

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #16-128-20R

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186418

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH ⿿A⿝ CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #15-219-18R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186391

      This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »

    • TSB #15-242-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186377

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-266-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186379

      This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1α Audio and Navigation Head Units. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #WUV07

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183698

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles in which midjoint of the transmission hydraulic sensor harness was made with dissimilar materials (tinplate and copper) which may cause an oxide film to ... Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    • TSB #16-128-20R

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182212

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180738

      Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display) Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179423

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-271-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179426

      This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #07-155-19R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179415

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-238-19R

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177828

      IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-242-19R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177821

      This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-264-20R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177822

      The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #07-177-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176029

      This bulletin announces availability of a new 120V inverter assembly. The new inverter has been developed in response to a limited number of reports describing the overcurrent protection feature triggering at less than the 100W ... Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-219-18R

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174512

      This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »

    • TSB #16-128-20

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174509

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 - TRANSMISSION FLUID PRESSURE SENSOR/ SWITCH "A" CIRCUIT LOW. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #15-262-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173190

      This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173120

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173121

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-169-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171950

      This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171932

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171924

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-234-18R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169848

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #WUU-06R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169877

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #WUU-06

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10169869

      "In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-256-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168622

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-255-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168610

      "On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #11-192-19

      Date Announced:
      OCT 25, 2019
      NHTSA ID:
      #10166949

      This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-247-19

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10166885

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #10-95-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165547

      This bulletin announces availability of new heater control panels assemblies with revised operating logic. Previously, when A/C cut-off control was activated (e.g. Read More »

    • TSB #15-251-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165548

      This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #10-94-19

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164278

      This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. Read More »

    • TSB #15-234-18R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164415

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10164194

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #10-92-19R

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164187

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models above. Read More »

    • TSB #10-92-19

      Date Announced:
      JUL 15, 2019
      NHTSA ID:
      #10163529

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal high-side refrigerant pipe. Read More »

    • TSB #07-155-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163522

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #15-243-19

      Date Announced:
      JUL 08, 2019
      NHTSA ID:
      #10163519

      This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #12-265-19

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10163003

      This bulletin announces a design change made to the sunglasses holder portion of the EyeSight camera cover. In rare cases, the sunglasses holder may bind or otherwise not operate smoothly when trying to open and / or close it. Read More »

    • TSB #07-143-18R

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10161826

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10154205

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #11-183-18R

      Date Announced:
      DEC 19, 2018
      NHTSA ID:
      #10153621

      This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: Read More »

    • TSB #07-143-18R

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153208

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #15-219-18R

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10150928

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-219-18R

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10150953

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 31, 2018
      NHTSA ID:
      #10143884

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10142837

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180739

      Update your STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160501

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #GEN 3-1

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160507

      Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #12-258-19

      Date Announced:
      FEB 11, 2019
      NHTSA ID:
      #10155212

      This bulletin announces a service procedure requirement to follow whenever removing the rear tail lamp access covers. Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-161-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166916

      This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. Read More »

    • TSB #07-149-19

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10160206

      This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    SEAT BELTS

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-292-20

      Date Announced:
      MAY 19, 2020
      NHTSA ID:
      #10176024

      This service infromation bulletin provides an important precaution to follow whenever installing the front seat belt assembly retaining bolts located at the base of the "B" pillar. Read More »

    STRUCTURE

    • TSB #12-319-21

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191666

      This bulletin announces design changes made to the front and rear door glass run channels. Read More »

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-143-18R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179413

      IMPORTANT: This bulletin has been replaced by TSB 07-155-19R which includes all the latest service and parts ordering information. Read More »

    • TSB #12-286-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174511

      This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »

    • TSB #12-281-20

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171927

      This bulletin provides a repair procedure to address a small number of customer concerns of the hood panel surface vibrating while driving. Read More »

    • TSB #02-183-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165544

      This Service Information Bulletin clarifies a bolt tightening sequence procedure for the three (3) turbocharger stay bracket mounting bolts. Torsional stress may remain in the stay bracket if the tightening sequence is not followed. Read More »

    • TSB #07-143-18R

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10161826

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #12-255-18R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154408

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    • TSB #12-255-18

      Date Announced:
      DEC 13, 2018
      NHTSA ID:
      #10153617

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    • TSB #12-254-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153213

      This bulletin provides helpful tips to follow when addressing a customer concern of the ?A? pillar trim coming loose. Read More »

    • TSB #WTU-80

      Date Announced:
      AUG 08, 2018
      NHTSA ID:
      #10145081

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles, due to the possibility of some missing body structure welds. A total of 293 U.S. vehicles are affected by this recall. Read More »

    • TSB #13-101-18

      Date Announced:
      JUL 10, 2018
      NHTSA ID:
      #10143881

      Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150918

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    STRUCTURE:BODY

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    STRUCTURE:BODY:BUMPERS

    • TSB #15-241-19

      Date Announced:
      APR 29, 2019
      NHTSA ID:
      #10160217

      This Service Information bulletin provides recommendations for removing stains from the rear bumper cover on the 2019MY Ascent when using a mild automotive detergent does not provide the desired results. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #12-255-18R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154408

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    • TSB #12-255-18

      Date Announced:
      DEC 13, 2018
      NHTSA ID:
      #10153617

      This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173120

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173121

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #07-155-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163522

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179415

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176009

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #12-286-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174511

      This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #07-155-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163522

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    WHEELS

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    SEATS

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #12-273-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165553

      This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. Read More »

    • TSB #10-94-19

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164278

      This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    EQUIPMENT

    • TSB #15-240-19R

      Date Announced:
      APR 09, 2021
      NHTSA ID:
      #10191586

      This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #05-84-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188201

      This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188155

      Subaru of America, Inc. (Subaru) is initiating a service program recall to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186376

      Subaru of America, Inc. is initiating a service program/voluntary emissions recall to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #WRK-20

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186384

      Subaru of America, Inc. is initiating a service program to replace the air conditioning pipe in certain 2019 model year Ascent vehicles. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1α Audio and Navigation Head Units. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #15-255-19R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183708

      Map update for Harman Gen 3.1 Navigation Equipped Head Units. Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #10-19-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182247

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #18-201-20

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182187

      The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #WRD-20R

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182189

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #18-200-20

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180733

      This bulletin provides a description of current changes to Service Manuals. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #07-143-18R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179413

      IMPORTANT: This bulletin has been replaced by TSB 07-155-19R which includes all the latest service and parts ordering information. Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #WRD-20(Fuel Pump

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177824

      To support the WRD-20 Fuel Pump Impeller Failure Campagn, a 20- minute videl along with a supporting post test assigned to all Dealer Service Technicians as 20L001010C - WRD-20 Fuel Pump Impeller Failure. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-242-19R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177821

      This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #12-286-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174511

      This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #15-262-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173190

      This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #Subarunet Annouc

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171935

      WUW-08 PCV; There has been an interruption in the supply of part numbers 11810AA230 and X1181AA010 from Japan. Read More »

    • TSB #15-130-08R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171939

      This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #05-71-19R

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10171078

      This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 30, 2019
      NHTSA ID:
      #10169851

      Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-256-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168622

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #07-143-18R

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10161826

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #15-242-19

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161825

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. Read More »

    • TSB #15-221-18R

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10161820

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-235-18R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161818

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #12-258-19

      Date Announced:
      FEB 11, 2019
      NHTSA ID:
      #10155212

      This bulletin announces a service procedure requirement to follow whenever removing the rear tail lamp access covers. Read More »

    • TSB #01-178-18

      Date Announced:
      DEC 28, 2018
      NHTSA ID:
      #10153626

      This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Read More »

    • TSB #07-143-18R

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153208

      This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »

    • TSB #15-234-18

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10150922

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-234-18

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10150947

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #Trailer-Hitch-Pa

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143725

      A Part Claim for the return of L101SXC001 has been entered in the system for you based on your current available Prime inventory. This is in addition to the previously entered claim for L101SXC000. Read More »

    • TSB #2019-Ascent-QMT

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143723

      The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #07-162-19R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176009

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »

    • TSB #07-162-19R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171942

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-234-18R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164415

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10164194

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #15-264-20R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177822

      The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-234-18R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171924

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #18-196-19

      Date Announced:
      JUN 17, 2019
      NHTSA ID:
      #10163008

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160501

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #11-190-19R

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160487

      This bulletin announces availability of ECM reprogramming files to optimize the ECM. This bulletin announces availability of ECM reprogramming files to optimize the ECM. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #2019-Ascent-QMT

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143723

      The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #WRD-20R

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175966

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative. Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168634

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent vehicles in which the Continually Variable Transmission (CVT) chain may slip. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150918

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #10-95-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165547

      This bulletin announces availability of new heater control panels assemblies with revised operating logic. Previously, when A/C cut-off control was activated (e.g. Read More »

    • TSB #10-92-19R

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164187

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models above. Read More »

    • TSB #10-92-19

      Date Announced:
      JUL 15, 2019
      NHTSA ID:
      #10163529

      This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal high-side refrigerant pipe. Read More »