8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,000 miles

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problem #1

May 222020

Ascent 4-cyl

  • 4,000 miles
A large crack suddenly appeared on the windshield of my 2020 Ascent, and expanded rapidly over the course of a few hours. I purchased the vehicle new in January 2020. Subaru will not cover the windshield under warranty. The cost to replace the windshield and re-calibrate the eyesight sensors is over $1,000 through safelite. I'm concerned that having an outside company re-calibrate the sensors will void the warranty, and the dealership could not provide any clarification. My dealership cannot replace the windshield (as they've indicated this must be done by a third party), and cannot re-calibrate the sensors for over a week. There is no reason for my windshield to have such a large crack, as there are no chips visible and I do not recall anything striking my windshield recently.

- Baltimore, MD, USA