10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
1,830 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #8

May 112020

Ascent 4-cyl

  • 0 miles
In Feb my car battery was dead in morning after sitting in garage turned off and no doors or lights on. I had it jumped and took it to the dealer and they tested battery and it was fine. The second time it happened a week later same scenario I took it in and they tested battery and said it was bad battery. So the dealer replaced it and it and it was fine. The third time now today it has happened again except this time my car was beeping at me like if the unlock key fob button had been hit but doing it every few seconds. So I went and found both key fobs and they weren't being depressed so I tried to unlock door myself with key fob and nothing happened and red light on fob blinked every time I touched it but I wouldn't hear anything happening with car so I tried to click tailgate button and nothing happened. So I then went to turn the car on and realized the battery was dead again. So we jumped it and let it run for twenty minutes and dealer wants us to take it back but they are saying they haven't heard if this issue when I search online it seems like this is a known issue.

- Georgetown, TX, USA

problem #7

Apr 252020

Ascent

  • 1,100 miles
Driver's side mirror vibrates on freeway, causing blurred visibility of vehicles and traffic.

- Monroe, WA, USA

problem #6

Mar 302020

Ascent

  • 150 miles
Driving down the road the entire car started vibrating and felt wobbly when I got above 20mph. Pulled over to check tires and under the car, no obvious issues found. Turned off then back on the car, same issue above 20mph. The car was struggling to get up the tow ramp and smelled an acrid odor that both I and the tow truck driver noticed. Made terrible sound when shifting from P through R to D. this all happened on paved roads going back home. The car now has 150 miles on it, bought it 3 days prior new.

- Irmo, SC, USA

problem #5

Feb 042020

Ascent

  • 1,800 miles
Crack on windshield while driving on non pavement road

- Pearland, TX, USA

problem #4

Feb 222020

Ascent

  • 500 miles
Purchased 2-8-2020. Windshield cracker for no reason 2-22-2020. Crack just appeared out of no where. Dealer denied service because they said they found itty bitty (smaller than a pin head) mark at very edge of window molding. Bs - I would have known if something had hit. Insurance paid for replacement on 2-27-2020.

- Riio Verde, AZ, USA

problem #3

Feb 082020

Ascent

  • 1,014 miles
Purchased new 30 Dec 2019. Owned 5+ weeks no issues - drove 07 Feb 2020 no drive-ability issues or warning lights, parked as usual in heated garage at home. Went to start 08 Feb 2020, when start button pushed, no starting but all the vehicle lights (interior and exterior) flashed brightly and rapidly (3-4 times a second) for about 30 seconds then all electrical inoperative (no lights anywhere, no horn, no starlink activation... Subaru road assistance called & they summoned anderson towing (a local towing company); when jumper cable attached to battery immediately all lights came on brightly and a loud electrical arcing noise occurred and it started. If this total electrical failure had happened during vehicle operation it could have result in catastrophic injury and damage. Took vehicle to local Subaru dealership 10 Feb 2020 who checked battery and computer trouble codes and found nothing unusual. How is that possible? it was a total electrical failure - jumping the vehicle reminded me of paramedics successfully applying aed paddles to defibrillate a stopped heart. This situation is similar to other complaints noted for this vehicle. This is a potentially very dangerous issue and needs an immediate remedy.

- Billings, MT, USA

problem #2

Dec 052019

Ascent

  • 1,200 miles
I have had my 2020 Subaru Ascent for a month and already have had two windshield cracks due to very small pebbles. These windshields crack too easily!

- St Joseph, MI, USA

problem #1

Sep 012019

Ascent

  • 1,000 miles
We are on our second Subaru Ascent, first one bought back for the same issue. Upon starting the car, the cabin will fill with a strong smell of raw fuel (not exhaust). The car will also fill with the smell if running while parked, remotely started, etc. The smell is also noticeable when turning off the car and on the outside of it.

- Grand Rapids, MI, USA