10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,688 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 172022

Ascent

  • 10,000 miles
The contact owns a 2021 Subaru Ascent. The contact stated that while the daughter was driving approximately 20 mph and making a slight right turn, the steering wheel did not respond and the vehicle drifted to the left and crashed into the guard rail. Prior to the incident the driver indicated the steering wheel felt wobbly and unstable. There were no injuries reported. The police was called to scene and the vehicle was towed away. No further information was available. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 10,000.

- Deer Park, TX, USA

problem #4

Aug 292021

Ascent

  • miles
On several occasions while using the lane centering feature, vehicle has taken a sudden violent move to the left into the on coming lane. No warning lights illuminated. Problem hasn-€™t been replicated by dealer.

- Burlington, KS, USA

problem #3

May 132021

Ascent

  • 140 miles
Lane assist with cruise control over corrects. On multiple occasions while on the freeway using cruise control the lane assist pulled me into the other lane into other vehicles. I have almost hit other vehicles. The pull is too strong and crosses lanes. If not fixed by Subaru, accidents will occur.

- Newport Coast, CA, USA

problem #2

Mar 012021

Ascent

  • 2,500 miles
The 2021 Ascent has lane centering assist with very strict margins. It is a constant tug of war with the vehicle when lane centering is active. When you let the car take over, it violently jerks you into the next lane. This problem has been cross checked with other users on a Subaru forum and all have the same issue. The car overcorrects and is prone to cause an accident at some point. I am lucky no one was in the lane next to me when the car swerved me into the next lane. My 2021 is a replacement of a 2020 model because the 2020 was deemed a lemon. The 2020 model did not have lane centering but lane keep assist instead. The 2020 did not violently jerk into the next lane. This issue has been reported to leslie karpiak at soa who helped me through my lemon issue on the 2020 model. I requested a full buy back and she suggested I have my car inspected at a dealership, but that is a lengthy process and I have already spend 3 months in and out of dealerships with my 2020 model. This appears to be a common issue on all 2021 models and should be investigated fully. I am holding Subaru 100% liable when an accident occurs because of this lane centering issue. This issue happens on a continuous driving basis. Your help and assistance is greatly appreciated for the sake of saving lives.

- Greensboro, NC, USA

problem #1

Feb 012021

Ascent

  • 800 miles
Vehicle wanders on the highway. When passing a vehicle on the road the lane centering assist tries to hug the centerline and the driver must keep pulling he vehicle back to the center of the passing lane. A short lapse of steering could pull the vehicle into the side of the vehicle being passed. Full time job to keep the vehicle from wandering when very liitle wind and almost impossible to keep it from wandering when the wind is blowing 15-20 mph. Not a pleasant relaxing drive.

- Alexandria, SD, USA