9.9
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 260 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The brakes have felt under-designed since purchase and began to chatter when applied shortly after purchase. This progressed to the point where the shaking was felt at every braking and we had several passengers ask "what is wrong with your brakes". The braking became progressively worse to the point we were concerned for our safety and those sharing the road with us. Called dealership and spoke with our service advisor. They said they had no other reports but would take a look. Technician confirmed the rotors were warped and both front rotors were "resurfaced" and "front brake pads adjusted". We have had no problems since the repair. The repair was done at 17608 miles. No warning lights or messages came on.
- Franklin, TX, USA
Brake rotors are warped around 8000 miles. I purchased a 2020 of same make and model and same problem, brake rotors warped under 10k miles. Subaru dealer employee told me the brakes were under engineered. After going 2 times to dealer, Subaru replaced rotors under warranty. I thought they figured it out since first Subaru Ascent hit market in 2019. I am going to attempt replacement with this 2022 through warranty.
- Rosedale, MD, USA
Brakes are vibrating when on high speed. Same issue with 2020 Ascent. 2022 Ascent rotor needs to be resurfaced at 18k miles. This brake vibration happend even before 18k.
- Elgin, IL, USA
This was our second Subaru Ascent. We traded In our first 2020 ascent for slipping transmission and shaky brakes. Shortly after trading that vehicle in we received a recall for the slipping transmission. This vehicle (2022) started showing the exact same symptoms. We requested Subaru buy back the vehicle they never followed up even though they said they sent us a buy back evaluation email 07/01/2022 which we never received. Case# 220622-173085 We ended up selling the vehicle out of frustration and buying a new Toyota.
- Davisburg, MI, USA
This is a brand new vehicle. Within ~3,000 miles the brakes started to shake the car. I took it into the dealer at ~6,000 miles for it's regular maintenance and they had to 'turn the rotors' to smooth them out. The technician said that "All the Ascents are having similar brake issues", and he believes that the brakes installed on the Ascents are too small for the size/weight of the car. He said the proper fix would be for a larger diameter rotor to be installed on the car. I asked him to do that, and I was told it was not an option, but that Subaru knew about the issue and would be issuing a recall soon. I would like to know what options I have to have safe brakes installed on my new car. Thanks
- Council Bluffs, IA, USA
The contact owns a 2022 Subaru Ascent. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the brakes were making abnormal squealing sounds. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and the contact was referred to the dealer for assistance. The approximate failure mileage was 2,076.
- Mount Ulla, NC, USA
The brakes on this vehicle continue to makes squealing sounds when slowing to a gradual stop, and now recently makes a grinding sound when driving from a complete stop to a gradual start. These sounds began when the vehicle was new at 500 miles and continues at 1500 miles. The vehicle has been taken to a Subaru dealership three times and nothing has been found that needs correction. I have contacted Subaru Corporate and they continue to direct me to the dealership. Meanwhile I do not feel the brakes are working correctly and fear there is a safety issue.
- Tucson, AZ, USA
- Gilbert, AZ, USA