Technical Service Bulletins (TSBs) for the 2018 Crosstrek are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    • TSB #07-137-18

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143876

      Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH ... Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    SUSPENSION

    • TSB #05-69-19

      Date Announced:
      JUL 23, 2019
      NHTSA ID:
      #10163556

      This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust. Read More »

    • TSB #05-62-18

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10143870

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #06-75-20

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176020

      This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed. Read More »

    • TSB #WUR-03R

      Date Announced:
      FEB 05, 2020
      NHTSA ID:
      #10171870

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #WUR-03 HOSES

      Date Announced:
      JAN 14, 2020
      NHTSA ID:
      #10171085

      Part Supply update for part numbers 26592FL010 and 26592FL000. Read More »

    • TSB #WUR-03R

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171081

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171079

      Part Supply update for part number 26592FL010 Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168632

      Owner notification schedule: WUR-03 Impreza & Crosstrek Brake Hose Swelling Customer Satisfaction Program. Read More »

    • TSB #WUR-03R

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168635

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #WUR-03

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10168558

      In the intrest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose's inner and outer layers. Read More »

    • TSB #05-70-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165552

      This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a ... Read More »

    • TSB #06-72-19

      Date Announced:
      AUG 20, 2019
      NHTSA ID:
      #10164275

      This Service Information Bulletin announces a design change to the ABS wheel speed sensor assemblies. The change optimizes moisture and corrosion resistance of the sensor harness casing. Read More »

    • TSB #06-68-19R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163525

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    • TSB #06-68-19

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10154419

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    • TSB #06-68-19

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10154419

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    SERVICE BRAKES, HYDRAULIC:ANTILOCK:WHEEL SPEED SENSOR

    • TSB #06-72-19

      Date Announced:
      AUG 20, 2019
      NHTSA ID:
      #10164275

      This Service Information Bulletin announces a design change to the ABS wheel speed sensor assemblies. The change optimizes moisture and corrosion resistance of the sensor harness casing. Read More »

    ENGINE (PWS)

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #16-121-19

      Date Announced:
      MAY 09, 2019
      NHTSA ID:
      #10161819

      This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. Read More »

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150938

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150913

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #WTT-79R

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10146478

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #WTT-79R

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10144878

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #WUQ-02R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176011

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #WUP-01R

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169862

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUQ-02R

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169827

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #WUP-01R

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168625

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUP-01R

      Date Announced:
      OCT 31, 2019
      NHTSA ID:
      #10166956

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUQ-02R

      Date Announced:
      OCT 30, 2019
      NHTSA ID:
      #10166932

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #WUP-01

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10166943

      Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10166939

      The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #02-175-18

      Date Announced:
      JUL 27, 2018
      NHTSA ID:
      #10143868

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    • TSB #02-176-18

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10142824

      This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. The new plate has a relief to allow for use of an oil level sensor which will be used in future production. Read More »

    • TSB #02-175-18

      Date Announced:
      MAY 31, 2018
      NHTSA ID:
      #10141486

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    • TSB #02-170-17

      Date Announced:
      SEP 11, 2017
      NHTSA ID:
      #10131632

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #WUP-01R

      Date Announced:
      OCT 31, 2019
      NHTSA ID:
      #10166956

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUP-01

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10166943

      Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #11-189-19

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10154421

      This Service Information bulletin announces a change to the required thread sealer used when installing the PCV valve into the engine block. Read More »

    • TSB #02-175-18R

      Date Announced:
      SEP 07, 2018
      NHTSA ID:
      #10146476

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #09-71-20

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173198

      This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area. Read More »

    POWER TRAIN

    • TSB #03-83-20R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171926

      This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. Read More »

    • TSB #16-126-19

      Date Announced:
      DEC 09, 2019
      NHTSA ID:
      #10169866

      This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration ... Read More »

    • TSB #09-70-19

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10166902

      This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »

    • TSB #16-103-16R

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165497

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-103-16R

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164446

      "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-121-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163521

      This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. Read More »

    • TSB #16-121-19

      Date Announced:
      MAY 09, 2019
      NHTSA ID:
      #10161819

      This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. Read More »

    • TSB #16-111-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155222

      This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #16-112-18R

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10153178

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150924

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150949

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #16-111-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155222

      This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »

    • TSB #WTT-79R

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10144878

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #WTT-79

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145080

      Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    ELECTRICAL SYSTEM

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #15-263-20

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174538

      In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-171-20

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173114

      This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #07-169-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171950

      This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171928

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-214-17R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171923

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-166-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171097

      This Service Information Bulletin announces part number change information for the ignition coils used on the models listed. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171082

      This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #WUQ-02R

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169827

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-254-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168606

      On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #WUA-86R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168592

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #WUQ-02R

      Date Announced:
      OCT 30, 2019
      NHTSA ID:
      #10166932

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10166939

      The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10166883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-245-19R

      Date Announced:
      SEP 03, 2019
      NHTSA ID:
      #10165496

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-214-17R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164394

      "This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #06-72-19

      Date Announced:
      AUG 20, 2019
      NHTSA ID:
      #10164275

      This Service Information Bulletin announces a design change to the ABS wheel speed sensor assemblies. The change optimizes moisture and corrosion resistance of the sensor harness casing. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163560

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-243-19

      Date Announced:
      JUL 08, 2019
      NHTSA ID:
      #10163519

      This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19

      Date Announced:
      APR 18, 2019
      NHTSA ID:
      #10160213

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head ... Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #WUA-86R

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10155210

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #16-112-18R

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10153178

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #16-112-18R

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10142838

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #07-131-18R

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10142827

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10142836

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #16-112-18R

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10133528

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140490

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #07-131-18

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10130273

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    • TSB #07-122-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125881

      MODELS WITH EYESIGHT ONLY. This bulletin announces reprogramming file availability to optimize the EyeSight system. Read More »

    • TSB #07-123-17

      Date Announced:
      OCT 23, 2017
      NHTSA ID:
      #10131688

      A design improvement has been made to the warning box assembly for improved responsiveness. The warning box is located inside the overhead map light assembly as shown in the illustrations below. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168631

      Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10166939

      The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #16-112-18R

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10153178

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT CONTROLLER

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #WUA-86R

      Date Announced:
      MAY 12, 2020
      NHTSA ID:
      #10176013

      In the interest of customer satisfation, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154204

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10146484

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTT-79

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145080

      Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140474

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140489

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10138775

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    EXTERIOR LIGHTING

    • TSB #12-276-19

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10169874

      This bulletin announces a design change made to the fog light cover claws to improve their retention. The height of all 5 retaining claws has been increased by .5 mm as shown in the illustration below. Read More »

    EXTERIOR LIGHTING:FOG LIGHTS

    • TSB #15-232-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145079

      This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type. Read More »

    EXTERIOR LIGHTING:BRAKE LIGHTS

    • TSB #07-131-18

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10130273

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »

    VISIBILITY

    • TSB #15-232-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145079

      This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    • TSB #12-242-18

      Date Announced:
      MAY 17, 2018
      NHTSA ID:
      #10141497

      This bulletin announces a design change made to the outside mirrors to address a very limited number of customer concerns regarding a rattling-type sound which may be heard when shutting the front doors. Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-161-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166916

      This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    SEAT BELTS

    • TSB #12-203-16R

      Date Announced:
      MAY 08, 2020
      NHTSA ID:
      #10175988

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    STRUCTURE

    • TSB #12-283-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173178

      This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »

    • TSB #05-69-19

      Date Announced:
      JUL 23, 2019
      NHTSA ID:
      #10163556

      This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust. Read More »

    • TSB #12-266-19

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10163002

      This bulletin announces a change to the interior door trim panels made to address a limited number of concerns regarding small dents appearing in the accent areas as shown in the illustrations below. Read More »

    • TSB #12-256-19R

      Date Announced:
      MAY 30, 2019
      NHTSA ID:
      #10161832

      This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »

    • TSB #12-256-19

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10154415

      This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »

    • TSB #10-89-18

      Date Announced:
      OCT 23, 2018
      NHTSA ID:
      #10150923

      This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below. Read More »

    • TSB #12-233-18R

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144879

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #05-62-18

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10143870

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    • TSB #12-233-18R

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10140487

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140470

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140485

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #10-89-18

      Date Announced:
      OCT 23, 2018
      NHTSA ID:
      #10150948

      This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140470

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    STRUCTURE:BODY

    • TSB #12-233-18R

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144879

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-231-18

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10130277

      ( 2017-2018MY Impreza - 5 Dr Only) Read More »

    STRUCTURE:BODY:DOOR

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #12-277-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169882

      This bulletin describes a design change made to the exterior ⿿A⿝ pillar cover. The change involves use of materials in critical areas having added rigidity along with an extra strengthening rib. Read More »

    • TSB #12-266-19

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10163002

      This bulletin announces a change to the interior door trim panels made to address a limited number of concerns regarding small dents appearing in the accent areas as shown in the illustrations below. Read More »

    • TSB #12-233-18R

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144879

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-245-18

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10142833

      5 DOOR MODELS ONLY. This Service Information bulletin announces a design change to the rear gate trim panels. The change was made to the areas of the panels where they fit together to improve production line efficiency. Read More »

    • TSB #12-233-18R

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10140472

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    • TSB #12-279-20

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171090

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #16-116-18

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10146483

      This Service Information bulletin provides details about revised CVT select lever (shifter) components. The shape of the lock plate and output of the shift lock solenoid have been changed. Read More »

    TIRES

    • TSB #07-129-18R

      Date Announced:
      DEC 31, 2019
      NHTSA ID:
      #10169853

      "This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor System⿿s (TPMS) real-time display function. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #07-129-18

      Date Announced:
      JAN 30, 2018
      NHTSA ID:
      #10130271

      This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor System?s (TPMS) real-time display function. Read More »

    WHEELS

    • TSB #05-70-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165552

      This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a ... Read More »

    • TSB #12-244-18

      Date Announced:
      JUN 18, 2018
      NHTSA ID:
      #10142832

      This bulletin outlines changes made to the rear quarter panel wheel arch garnish to eliminate gapping between the inner edge of the trim and the vehicle body. Read More »

    SEATS

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    LANE DEPARTURE

    • TSB #07-122-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125881

      MODELS WITH EYESIGHT ONLY. This bulletin announces reprogramming file availability to optimize the EyeSight system. Read More »

    EQUIPMENT

    • TSB #12-203-16R

      Date Announced:
      MAY 08, 2020
      NHTSA ID:
      #10175988

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #12-283-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173178

      This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #12-279-20

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171090

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #WUR-03R

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171081

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171079

      Part Supply update for part number 26592FL010 Read More »

    • TSB #WUR-03R

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168635

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WUP-01R

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168625

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163018

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #12-256-19R

      Date Announced:
      MAY 30, 2019
      NHTSA ID:
      #10161832

      This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #15-221-18R

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10161820

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-217-18R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161817

      IMPORTANT: This Service Bulletin has been as been replaced by TSB 15-240-19R entitled ?New Harman Audio Amplifiers?. Please refer to this new bulletin for the latest information regarding this condition. Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #12-256-19

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10154415

      This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150949

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #15-214-17R

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150945

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150938

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150913

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #16-116-18

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10146483

      This Service Information bulletin provides details about revised CVT select lever (shifter) components. The shape of the lock plate and output of the shift lock solenoid have been changed. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #18-194-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144883

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-224-18

      Date Announced:
      JUL 09, 2018
      NHTSA ID:
      #10143885

      This bulletin announces new part number information for the antenna feeder cable and head liner. It also provides helpful installation tips for properly securing the cable to the head liner so post-repair rattling sound concerns are ... Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10142836

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #02-175-18

      Date Announced:
      MAY 31, 2018
      NHTSA ID:
      #10141486

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10141498

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #12-233-18R

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10140472

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-233-18R

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10140487

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140475

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140490

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #15-214-17

      Date Announced:
      JAN 16, 2018
      NHTSA ID:
      #10130279

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #13-100-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10117550

      Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes ... Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #WUQ-02R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176011

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163560

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163018

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #07-134-18

      Date Announced:
      MAR 14, 2018
      NHTSA ID:
      #10133520

      This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10133525

      2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-220-18

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10133526

      This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head ... Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140475

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-221-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146467

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-214-17R

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10133525

      2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140474

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140489

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10138775

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    EQUIPMENT:AIR CONDITIONER

    • TSB #WTT-79R

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10146478

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #WTT-79R

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10144878

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-214-17R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171923

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168632

      Owner notification schedule: WUR-03 Impreza & Crosstrek Brake Hose Swelling Customer Satisfaction Program. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #18-194-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144883

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #18-192-18

      Date Announced:
      MAR 02, 2018
      NHTSA ID:
      #10133529

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-216-18

      Date Announced:
      JAN 24, 2018
      NHTSA ID:
      #10130281

      50TH ANNIVERSARY EDITIONS ONLY. This Service Information bulletin provides detailed part information along with installation instructions for the optional 2018MY 50th Anniversary badges designed to commemorate 50 Years of Subaru in ... Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #15-214-17

      Date Announced:
      JAN 16, 2018
      NHTSA ID:
      #10130279

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #WUR-03 HOSES

      Date Announced:
      JAN 14, 2020
      NHTSA ID:
      #10171085

      Part Supply update for part numbers 26592FL010 and 26592FL000. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168631

      Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150924

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150949

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150938

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150913

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #12-247-18

      Date Announced:
      JUL 31, 2018
      NHTSA ID:
      #10143880

      Impreza 5-door models only. This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Read More »

    • TSB #12-233-18R

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10140472

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-233-18R

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10140487

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140470

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »

    • TSB #12-231-18R

      Date Announced:
      FEB 13, 2018
      NHTSA ID:
      #10140485

      This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. Read More »