I just bought the car AUGUST 31 and I drove 17 hours in the first six or seven days and the infotainment system worked fine. Then, the very next day I get in my car and it had stopped working. It wouldn't make a noise. Not any setting, not even the aux jack. If it did start to play, it would play for two seconds, and then stop and keep doing that. After about 10 days of this, I finally took it into Subaru service yesterday and they tried to work on it for 30 minutes and it was doing most of the same things. They are looking at it now.
I just bought this car after someone totaled my 2013 Suzuki grand Vitara. I had absolutely no problems working that Bluetooth system, and it never failed me.
Even the guy who sold me the car he tried working with it and he knows everything about these cars he is perplexed. I even went out and bought a brand new iPhone 14+ thinking that maybe it was the 8+ that was doing it. Same thing. It will begin to play and then stop. The only thing that seems to work is Pandora. Podcasts don’t work. Music from my library doesn’t work, Spotify doesn’t work. Yes, I have deleted and reinstalled my phone probably 10 times. Two professionals have looked at it and thrown up their hands. Then I found your website and saw the Subaru class action for the years. I believe 2020 to 23. I could be wrong about 2020 but I know that it goes to 2023. I will be calling that law office to see what was going on with those other cars.
I just bought the car AUGUST 31 and I drove 17 hours in the first six or seven days and the infotainment system worked fine. Then, the very next day I get in my car and it had stopped working. It wouldn't make a noise. Not any setting, not even the aux jack. If it did start to play, it would play for two seconds, and then stop and keep doing that. After about 10 days of this, I finally took it into Subaru service yesterday and they tried to work on it for 30 minutes and it was doing most of the same things. They are looking at it now.
I just bought this car after someone totaled my 2013 Suzuki grand Vitara. I had absolutely no problems working that Bluetooth system, and it never failed me.
Even the guy who sold me the car he tried working with it and he knows everything about these cars he is perplexed. I even went out and bought a brand new iPhone 14+ thinking that maybe it was the 8+ that was doing it. Same thing. It will begin to play and then stop. The only thing that seems to work is Pandora. Podcasts don’t work. Music from my library doesn’t work, Spotify doesn’t work. Yes, I have deleted and reinstalled my phone probably 10 times. Two professionals have looked at it and thrown up their hands. Then I found your website and saw the Subaru class action for the years. I believe 2020 to 23. I could be wrong about 2020 but I know that it goes to 2023. I will be calling that law office to see what was going on with those other cars.
- Holly G., Raleigh, US