Electric locks--the tailgate--even though I had the extra warranty I still had to pay $182 to replace the lock because it was not the lock it was the latch inside the lock that did not work. What a rip off. I also had dogs in the car and it was hot when the lock would not work. Because there is no key to open the tailgate when dogs are in crates you cannot open the door! Subaru would not cover the lock, even though the warranty said it covers locks. This is dangerous for those of us who use a crate to safely Transport our dog. The car was scratched in order to remove dogs from the back doors getting crates in a position to allow doors to be opened.

- Media, PA, USA

This vehicle posed a serious safety problem because the vehicle only had one key hole, but had five doors, the consumer was able to access the vehicle through the drivers side door/key hole. Once the consumer was in the vehicle a lock pad on the door allowed for entry through the other doors, or a key remote. The consumer's lock pad also didn't work temporarily so the consumer couldn't open the hatch. The manufacturer and the dealer had not been notified of the problems. The remote entry device did not work temporarily so the consumer had to gain access with the key to the only hole on the driver's door, but then the power locks failed so the consumer had no way to open the hatchback. There was no release for the vehicle. The air bag light was on and needed a new harness to re-fix the problem and the odometer along with the speedometer failed immediately after the consumer had taken ownership. The consumer also stated there was a problem with the power windows

- Waterbury, CT, USA