The contact owned a 2007 Subaru Forester. While exiting a car wash facility, the vehicle independently accelerated, sped across the street, and struck a curb. The vehicle crashed into a cement divider. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed to an independent repair facility where it was determined that the vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. Updated 01/25/2017 updated 7/2/18

- Glen Mills, PA, USA

The contact owns a 2007 Subaru Forester. When the brake pedal was depressed, the vehicle accelerated independently without warning. As a result, the contact crashed into a building. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.

- Lockport, NY, USA

Our Subaru Forester 2007 was in a front end crash and the air bags did not deploy. Driver was alone in car, there were no passengers. Damage to car was considered "total loss" by insurance company (assessed damage was at least $7500 with just a visual inspection). Front of car had severe damage, and was pushed in. Subaru was traveling West and hit side of a large Toyota minivan that was traveling North at about 40mph (and had gone through a red light in intersection). Force of Subaru hit to Toyota was enough to cause Toyota to swing around and hit another car sitting at stoplight. Considering severity of crash and damage to vehicles it seems air bags in Subaru should have deployed. Airbags in other car (Toyota) did deploy. Luckily, driver of Subaru walked away with minor cuts and pain. Driver of Subaru saw crash coming and was able to brace self a bit for crash, and was braking at time of impact. Have pictures if needed for analysis.

- Albany, NY, USA

Approaching a traffic light which was turning yellow at a T-junction, I tried to step on the brakes. Perhaps I hit the accelerator with the force I intended to use on the brakes, but when I thought I stepped on the brake, I lurched forward rapidly. I could not correct in time and hit 2 poles and a wall. I don't know my mph. The 25 mph listed above is a guess, but the front end collision was so substantial the car was totaled. The air bags, however, did not deploy. The police, tow truck driver and witnesses could not believe that the air bags had not gone off. I was lucky; at the hospital my injuries were determined to be muscular rather bone related, but I had a sore neck, chest & lower back. Subaru responded to notification of this event : "it is difficult to discern why the airbags did not deploy without knowing the extent of the accident. According to the Forester owner's manual, the airbags are designed to deploy in the event of an accident involving a moderate to severe frontal collision. It is basically not designed to deploy in lesser frontal impacts because the necessary protection can be achieved by the seatbelt alone. Also, they are basically not designed to deploy in side or rear impacts or in roll-over accidents because deployment of only the driver's SRS frontal airbag or both driver's and front passenger's SRS frontal airbags would not help the occupant in those situations. SRS airbag deployment depends on the level of force experienced in the passenger compartment during a collision. That level differs from one type of collision to another, and it may have no bearing on the visible damage done to the vehicle itself... if the vehicle strikes an object such as a telephone pole or sign pole, or if the vehicle sustains an oblique offset frontal impact. The airbags also will not deploy if the vehicle is involved in a low-speed frontal collision."

- Verona, NJ, USA