10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,050 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall no response from Subaru. I cannot have a front seat passanger-possible injury or death. What can I do?
- Riverside, CA, USA
Takata recall. The contact owns a 2011 Subaru Forester. The contact received a recall notice for NHTSA campaign number: 16V358000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mckinney, TX, USA
Takata recall. The contact received notification of NHTSA campaign numbers: 16V358000 (air bags) and 12V099000 (seat belts). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Camarillo, CA, USA
Takata recall. I was notified of this recall several weeks ago and told that the parts are not available. The notification told me not to use the front passenger seat until whenever the parts might become available (when" months? years"). meanwhile I cannot use the vehicle as intended as a 5 seat family car. Is this not a violation of implied warranty of merchantability? I want to use the car for the purpose for which is was sold and not be told that I have to stop using it for that purpose with no indication of when, if ever, this problem will be solved. Subaru needs to step up and get this taken care of.
- Des Moines, IA, USA
Takata recall. The contact owns a 2011 Subaru Forester. The contact received notification of NHTSA campaign numbers: 16V358000 (air bags) and 12V099000 (seat belts). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- San Francisco, CA, USA
Takata recall I received a recall notice from Subaru regarding my front passenger airbag. The notice included a note that the front passenger seat is unsafe for use until the airbag has been replaced. However, the notice also stated that no replacement parts are currently available. I have tried several times to reach Subaru 'corporate customer care' about this issue and am unable to reach any representative by phone. I have emailed the same office and, so far, have received no response. When I called the local authorized dealer from whom I purchased the car and was told they have no update on when replacement parts might be available but they anticipate it could be "a few months". in the meantime I have a car that is unsafe for normal use, and a manufacturer that is both unable to replace defective parts and seemingly unwilling to answer questions regarding the issue.
- Denver, CO, USA
Vehicles horn started alarming and would not shut off. Vehicle was moving through a parking lot when this happened. Passerby attempted to help the driver but was unable to do so. The car was shut off and the horn still sounded. A second person helped remove a fuse which finally stopped the horn. We then had to drive without a needed horn. A dealer was notified for repair. The repair, to our great surprise, required a new airbag installed as well as the airbag-horn switch. This repair was to be very expensive. Many calls were made including to our own dealer in the ne. All agreed to the repair diagnosis given. The airbag had to be truck shipped to our location, requiring an extended stay at a lodging. The actual repair was very speedy. To our grateful surprise, Subaru did not charge us for the replacement air-bag or horn-switch. There was at no time any car impact starting this whole event. The repair/replacement had to be done as we were in fl and had 1500 miles to travel...not viable with no horn or driver airbag. This was a 2011 Forester with low mileage.
- Warrensburg, NY, USA
Pulling out of a parking space at the cvs drug store, pine island rd and del prado blvd in cape coral fl., put the car into drive and the car accelerated on its on across the parking lot, hitting a parked car head on. My air bag deployed and my car hit the parked car so hard it drove it over a concrete barrier out of the lot. The damage to my car alone was $10,000. The other car was destroyed. I have had Subaru cars for 33 years. This Forester was my 8th Subaru. When the car accelerated, I was thrown back, my foot was not on the brake or gas pedal. The car kept running after the accident until I turned it off. State farm insurance sent a safety director over to check the car (after it was fixed), the body shop also had an inspector check the codes on the computer. I got rid of the car even though it had it have 11 months on the lease because I did not trust it.
- Cape Coral, FL, USA
- Emeryville, CA, USA