6.2
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,496 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The mirror on my car fell off when I went to adjust it. I called the dealer and asked how to reattach it, the service center was evasive, I was asked to bring the car in. Once I arrived I was told this was a known problem and that a retro fitted bracket would be installed. I asked if there was a recall and was told no. This is a serious known problem and I believe it should have a recall. The mirror is attached by a bracket that contains an electrical cord for a light. There is no way to detach the mirror from the electrical cord. Once the bracket comes off the mirror swings wildly while driving. The 15 mile drive to the dealer was harrowing. The mirror swung wildly, at one point hitting the dashboard. I had to lean way to the right in my seat to avoid being hit in the head. I grabbed the mirror as I was exiting the freeway so as not to be hit and was in a near miss accident that scared me. The very next week the identical thing happened to my neighbor. Please address this problem with the dealer.
- Sacramento, CA, USA
Hi, during my driving to office this morning, the rear-view mirror fell off. I drove the car immediately to austin Subaru (200 w huntland drive, austin tx 78752) and after the initial checking, I was told that later that the part for fixing the problem is now on back-log and I have to wait for around one week before the fixing. I am deeply worried the safety of driving the car without the rear-view mirror.
- Austin, TX, USA
- Bellevue, WA, USA