10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 40,761 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We were driving down the road approx 65 and the eye sight disabled, ABS disabled, traction control and hill assist stopped, cruise control stopped at transmission oil started flashing and then check engine light all came on we were driving down hwy 61 in AZ. Power to the vehicle slowed and we could not go faster than 40mph. The brake light switch was on recall and replaced 10/2019 and the 3xacr same thing happened except the check engine light didnt come on.
- St Johns, AZ, USA
When highway driving multiple warning lights are illuminated on dash, traction control, eyesight, cruise control off, hill assist. The eyesight systems are disabled shutting off cruise control. When this happens the rear brakes light are not working. When the car is the shut off then restarted and the brake is depressed the car will not come out of park after starting. This happens when it is reset after the car sits off overnight. The last time I could not get it out of the park I went behind the brake pedal and move the brake switch and pressed the connection on top in. This reset the system and I was able to get the car out of park and all the warning light on the dash disappeared. The stoplight switch/brake switch part #83311fj001 is defective. On 3/1/19 Subaru announced a recall not sure if it's this part/issues but I am hoping it is.
- Land O Lakes, FL, USA
Dashboard warning lights lit up "like a christmas tree"! safety features are disabled. No eye sight, traction control, lane deviation. I have been to the dealer multiple times with no success. This has been going on for several months. Lights come on and go off, seemingly at random. Mostly stay on now.
- Ocean Springs, MS, USA
ABS lights come on, eyesight warning lights come on, cannot shift out of park.. car was stationary. These warning lights have been coming on frequently when in motion, but now it wont shift out of park.
- Hiawatha, KS, USA
While backing up a winding hill on a hard packed gravel driveway I backed into a seven inch diameter tree on the edge of the road. Did not hit it hard enough to damage the back bumper. I put the car in drive and in an instant the motor went wide open. I hit the brakes, but no noticable effect. I narrowly missed the corner of the garage. The car dug four depressions in the driveway when it took off. And threw gravel all the way down the hill and on the flat until it hit a large tree, the motor still racing. The runaway happened in seconds. The car was totaled. My wife suffered a badly broken right wrist. I was nearly knocked out. I have been a safe driver for 60 years. Drove professionally for about four and a half years. I also have over 175,000 miles and counting on motorcycles. This car definitely did malfunction. Fortunately the house security camera captured the action. I don't know if I can upload the video to your site. Please advise. Sabaru Canada and the my Subaru dealer ignored my complaint, with the dealer rep saying, 'the floor mat was probably on the gas petal.'
- Indio, CA, USA
I leased this vehicle on June 2015. Back on 8/26/2017 while driving on freeway and going 70 mile and hour, car suddenly died in the middle of freeway. I almost got killed by a truck that was behind my vehicle. They towed this car to glendale Subaru and after two days, they said they could not find anything. Since that incident I have taken the vehicle back to dealer for performance and transmission issue. In addition, some major electrical issue with the isite system. The dealer charged me over $2000 for unrelated repairs. The car has a major issue in cold and hot ideal. Many complaints were filed to Subaru customer service and they did not assist me at all.
- Newhall, CA, USA
I started driving and found that my hill holder, my vehicle dynamics control system, my ABS, my Subaru eyesight and multiple other warning lights were all lite up. I pulled over and turned off the car and when I restarted the car I couldn't put my car into gear. It was stuck in park on the side of the highway. After a few more tries I was able to get it into gear and continued driving with all the warning lights on. This problem occurred multiple times yesterday as I attempted to get it to the dealership.
- Mebane, NC, USA
Twice the Forester surge forward --once it stopped before hitting a tree and the second time it hit a building. Both times pulling in to a parking space from a road and from a parking area.
- Mansfield, CT, USA
While driving, the electronic stability control, the hill assist brake and the ABS lights randomly deploy. Happened 3 times in 24 hours. Turning the car off and back on seems to clear the issue. However, after that, now two times while traveling at a regular speed, the braking system automatically applied itself, including the cvt engaging into low speed and forcing the car to drive only at 10-20 mph. As well, when this occurs the braking system does not work. Other reads sound like a faulty brake light sensor or sensing system, but this is a potentially fatal malfunction as one traveling 60 mph on the highway was suddenly stopped with no warning. Then when trying to get to safety, the brakes would not work while attempting to come to a stop at a light. The vehicle seems to "reset" and be fine for a few miles, only to either go to the all lights on system (ABS/hill assist/stability control) or go into the braking/cvt error as well. Will have the car towed to the dealership, but this is a serious safety concern that is electronic in nature as the default fall back is not a manual working brake system but seems to be a non-working brake system.
- Platte City, MO, USA
Most recent near-miss fatal incident happened on Nov.6, 2016 driving on a highway at the speed of about 65- 68 miles, car suddenly died, and stopped completely without any warning signs and warning lights, it felt like car suddenly lost the power and completely stopped. When tried to re-start immediately, car didn't start. After a few minutes, car started. Total driving distance on the highway before this incident happened was about 260 miles. I was able to pull the car on the shoulder; I was driving in a right lane at the time of the incident. It could have been a major fatal accident, as I was driving on a 2 lane highway, 90 East thruway, because sudden change in the speed from 68 mph to zero speeds without any warning in a matter of less than 1 minute. There was lot of traffic on the thruway. Timing of the incident was at about 5 pm on Nov.6, 2016. There were 2 other passengers in the car. This was the scariest experience I ever had. Car was not set for cruise control while driving on the highway. There were no emergency lights or signs visibly or no noise alert at all. I took the car to Subaru dealer for a check on 11/ 8/2016 and reported this incident. Subaru dealer in service reported that they didn't find the cause for this near fatal incident. Second near miss fatal incident occurred on April 21, 2016 at about 3 pm.I was backing up the care in a driveway, vehicle suddenly would not stop, breaks didn't work, I had no control of the steering wheel. I was able to put the vehicle in the park to gain control of the vehicle again. I took the care for a service and reported this incident to Subaru dealer on April 22, 2016. Subaru dealer service department were not able to find the reason for this terrible incident. Speed at the time of the incident was 5 mph, estimated.
- Williamsville, NY, USA
Within the last year, I have experienced on three separate occasions, instances where the warning lights for various safety systems on my 2015 Subaru Forester will come on, indicating that the system has been disabled due to a malfunction. These lights always come on while driving, within 15 minutes of the car being started. The first two instances related to my air bags being turned off. When brought to a dealership, they had no explanation, and desired $70 to do an electrical assessment. When I brought it in for that, I was told that the car would have to be displaying the light at the time I brought it in, which the indicator light had turned off in between visits. Today, my ABS, traction control, and incline assustance lights came on, indicating that those systems were disabled due to a malfunction. I brought it to my dealer, who told me that the air pressure in the tires was responsible, which ranged from 28lbs to 35 lbs. I had my car serviced at said dealership 2 months ago and the pressure was 35 lbs each. It was suggested to me that the cause of this discrepancy was "parking my car in the sun." Both computer-related problems apparently didn't leave a code to be read, according to the dealership. Any information was wiped when the car was turned off.
- Corvallis, OR, USA
7 months old, 20,000 miles. Driving 65.6 mph, in light rain with cruise control on. 1st time driving in bad weather, noticed wind or flat tires causing sometimes side shaking. Stopped to check tires. Noticed no wind nor low tires pressure. Continued on. Had used cruise control on and off, and turning on and off the traction switch to find a pattern for the iradic driving. Could not id a cause. Continued driving. Car took a sudden jerk to the left, knew we were going to crash and could not turn steering wheel. 'crash'. we slid 40 feet down the center divide. The front wheels were still pointed straight ahead. The air bags did not deploy. We were lucky. The rear wheels had 'excessive wear', front wheels were in good condition. When the car was torn apart, the main pully had a 1" ding and the fan belt was knocked off the main pully and partically of the 2nd pully. The belt was on all the other pullies.. I believe the traction device malfunctioned when I was in cruise control, the left front wheel hydroplaned. And the brake was applied sending me into a out of control crash, that I could not steer out of. Subaru of America said wet payment, high speed and excessive wear on rear tires caused the accident. They documented the speed and wear of rear tires. Rain was very light, a drizzle. Highway was straight and light traffic. No debre on the highway.
- Shingletown, CA, USA
While starting the car with only 2.2K miles the check engine light came on and disabled the vehicle dynamics control, the cruise control and the incline start assist leaving the vehicle without important safety features in bad weather conditions.
- Malverne, NY, USA
- Alameda, CA, USA