I have the airbag sensor heated passenger seat problem and for some reason, my vin is not listed in the recall for this problem. I have had this problem for over a year and thought it was from the clock spring, a costly repair I had just done. Clock spring repair fixed my horn not working problem but not my passenger airbag not working problem. Subaru dealer cost estimate is nearly $1500 for what should be covered in the recall. I am requesting Subaru fix this problem at no charge since it is a listed problem addressed in a recall for a 2015 Forester with heated seats. Thank You.

- Mckinleyville, CA, USA

-??Passenger airbag off-?? light randomly turns on and off while passenger is sitting in seat during driving.

- Alexandria, VA, USA

2015 Subaru Forester 135K miles Air bag light came on intermittently dealer replaced the front passenger seat and the problem went away. Out if warranty, but wanted to document it.

- Sacramento , CA, USA

The contact owns a 2015 Subaru Forester. The contact stated he notice that the front passenger-??s side air bag warning light illuminated indicating that there was no one seated in the passenger-??s side seat, even though there was someone seated in the front passenger-??s side seat. The vehicle was taken to an independent mechanic who stated that the Occupant Detection System (ODS) sensor mat harness needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 19V701000 (Air Bags). The failure mileage was 89,000.

- Philadelphia, PA, USA

This is a known recall in 2019 with Suburu Foresters manufactured between 2015-2018 when the passenger seat has a heating feature. The recall was because the passenger-side front airbag Occupant Detection System (ODS) harness malfunctions over time causing the passenger to not be detected so the airbag does not deploy. My 2015 Suburu Forester which has heated seats happened to not be included in this known recall. However, my vehicle has the same malfunction as the recall. We have taken the vehicle to the dealership where they confirmed the malfunction in the ODS when running a diagnostic test. We notified Suburu-??s customer service about the malfunction but they are not willing to repair this known major safety issue and are expecting us to pay out of pocket for the all parts and labor because my VIN was not included in the 2019 recall. The recall number was WUM-98R and the NHTSA ID is 19V-701. This is a major safety issue that could result in a death or severe bodily injury and it is unacceptable that my vehicle, which meets all the criteria of the recall, was no included in the recall. We should not have to pay out of pocket for a malfunction for a device that is intended for safety.

- New Caney, TX, USA

SRS airbag light with and without passenger in front passenger seat. Brought to dealer for diagnostic and code B1650 is coming up.

- Hammond, LA, USA

With no one sitting in the passage seat the warning light will not turn off unless the seat belt is buckled The CVT transmission is making a high pitch whining sound The dealership informed me the transmission is going out. There is a manufacturer extended warranty for up to 100,000 miles that I have not received. My car started to make the sound at 110,210 miles Subaru was fully aware of the CVT problems and are not being held accountable for the repairs. I have been quoted I-??ve $7000 from the dealership for a replacement The CVT is not repairable My car is now unsafe to drive. The CVT transmission can fail and not shift or not stop while braking

- Stanwood, WA, USA

The passenger airbag light switches to ON when no one is in the seat, and switches to OFF when I have a passenger. The seat is completely stock (no back support pads or cushions or baggy clothing) and my passengers sit in the seat normally. Restarting the vehicle does not fix the issue. There is an associated recall for this specific issue, but my forester is a few months outside of the covered range. The listed fix for this is replacing the entire seat bottom, and is incredibly expensive, especially for such a crucial design flaw regarding passenger safety in the event of an accident.

- Clearwater, FL, USA

The contact owns a 2015 Subaru Forester. While the contact's wife was driving at 30 MPH, she crashed into another vehicle causing damage to the front driver's side of the vehicle. The air bags failed to deploy. The contact's wife was injured. A police report was filed and the vehicle was towed to a tow yard. The manufacturer was contacted and stated that "there are many types of collision that are not necessary for the deployment of the air bag". The manufacturer used "if the vehicle hits a parked vehicle it would not deploy" as an example. The failure mileage[ was 80,000.

- Reno, NV, USA

First the sensor for the passenger seat failed and I had to keep the seat belt buckled even when no one was in the seat because the alarm would sound. Then the air bag light came on and says it is not operational. When I checked with Subaru I was told we must have spilled a drink on it. Once the airbag light came on and stayed on the seat belt alarm stopped going off. The interior seats are also frayed and I do not know if that is part of the problem??

- Fairbanks, AK, USA

The SRS warning light came on, indicating that the car be taken to the dealer for inspection. The light was not on by the time the car arrived at the dealer, but they were able to find code DTC B1760, indicting that the Occupant Detection Sensor Mat on the passenger side was not working properly. This is the system used to determine whether the air bag should deploy in an accident and at what force it should deploy. After following a diagnostic tree, they suggested replacing the passenger seat bottom. I called Subaru of America on 12/13/2021 to discuss the issue before telling the dealer to proceed and after being on hold for 23 minutes I left a number for callback. I then sent an email using their online contact form. As of 12/15/2021, I have not received any response from Subaru. This was obviously a safety issue that had to be fixed immediately, regardless of cost, so I told the dealer to complete the repair while I waited to hear back from Subaru. No passenger was in the seat when the warning light came on. After doing some research, it appears that I am not the only Subaru owner with this exact issue and I even found recalls for other Subarus made the same year as my vehicle.

- Yorktown, VA, USA

Subaru dealership in Rockvile, MD diagnosed a defective airbags' occupant detection system (ODS) mat harness on my 2015 Subaru Forester. Recommend replacing part for $1200. Subaru America issued a recall WUM-98 (NHTSA 19V-701) on Oct 3, 2019 to adress this very issue on 2015-2018 vehicles. Dealer states my vehicle not covered by this recall... This is a very serious safety issue and I question whether Subaru has recalled a sufficient number of vehicles beyound the stated 336,282.

- Rockville, MD, USA

The passenger airbag light has been on and has been disabled whether there is someone in the passenger seat or not. This is due to the sensor in the passenger seat malfunctioning. Because of this malfunction, there is no access to the passenger airbag which poses a risk to the passenger in the vehicle in the event of an accident. The problem has been confirmed by Charlie's Subaru in Augusta, Maine. The airbag light came on in September 2021. It went on and off for a few weeks and has been on since.

- Vienna, ME, USA

Front passenger seat doesn't detect passenger. Airbags off and come up with warning signs stating that they are off. "SRS airbag system needs to be checked."

- Ponchatoula, LA, USA

The passenger side airbag warning light goes on and off. It came on when I went for a state inspection and caused a rejection. Computer reading listed 3 possible codes for repair investigation. When I took it to a repair center, the light did not come on and stay on and was told that it should pass inspection. I took it back to the inspection station, and the previous 3 codes did not come on the computer, but a different one did suggesting it may be in the sensor in the passenger seat. (The front driver and passenger seats have independent seat heating elements--not in use at this time, but was listed in Subaru recall information for 2015-2018 Forester's.

- Blacksburg, VA, USA

Airbag warning light comes on when passenger is in seat. Information panel indicates that the passenger airbag is deactivated. This issue appears the same as NHTSA 19V701, but the VIN for my car does not appear to be included. When this occurs it is necessary for the passenger to move to the back seat. Currently this issue only happens occasionally. An appointment for the car has been made on Aug. 9 and a call has been made to Subaru of America.

- Liverpool, NY, USA

Pulling into parking spot, vehicle started to stall, gave a little more gas and vehicle launched forward and hit cement pole. No damage to pole car damage around 8K.air bags did not deploy. This has happened when pulling out into traffic also

- Palmer, MA, USA

I have continually been having the SRS light coming on telling me that someone is sitting in my passenger seat when there is no on there or when my 15 year old sits in the front seat it does not register that anyone is sitting in the front seat. I took it to our local dealership as I am the original owner and they want over 1600 to fix this issue

- Show Low, AZ, USA

The contact owns a 2015 Subaru Forester. The contact stated that the instrument panel showed that the front passenger's air bag was off. The contact became aware that other Subaru vehicles with heated seats were known to experience the failure. The contact called Subaru of morristown (175 ridgedale ave, morristown, NJ 07960; (866) 910-3466) and was referred to the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 92,000.

- Morristown, NJ, USA

Driver was rear ended on the highway when at a dead stop by a vehicle going around 60-70 mph. The bottom of the driver's seat jerked forward and impacted driver leg causing contusions and the back support and head rest portion flew backwards, causing driver glasses and hat to come off and land toward the back hatch of the vehicle. Spare tire was dislodged from trunk area and impacted driver's head due to the seat back being in the reclining position. Air bags did not deploy at any level as well.

- Denton, TX, USA