10.0
really awful- Crashes / Fires:
- 17 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 26,874 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
SRS airbag system not registering that there is a passenger in the passenger seat and therefore the airbag is not turning on.
- Severna Park, MD, USA
The Vehicle was sold to me by a local dealership not SUBARU Manufacturer themselves with the conditions marked above and more, the wheels when purchased as i turned any corners it would sound like the underside of the vehicle would explode even when driving straight it was just less frequent and caused the ABS system to activate and would pull one way or another. the Transmission has never been inspected by the dealership that sold it to me and the manufacturer seal was broken so it had leaked and caused major lack of power resulting in many close calls due to lose of forward propulsion it is a closed transmission without a dip stick and the dealership refused to do anything about it. the Airbag system has never worked at all and the dealership knew this and same with the Reverse hazard warning detection system or the TPMS and again i was told that i just needed to drive it and it would work itself out by the owner of the dealership who test drove it 3 times and refused to do anything about the obvious issues and now it has been a little over a year i-??m in debt and basically out of a vehicle and can man as well as personal money sunk into this vehicle that I would consider beyond a lemon
- Nehalem , OR, USA
The vehicle hit a patch of ice at about 55mph, spun out, and left the road. It rolled onto its right side (a total roll rotation of 90 degrees), and the side airbags deployed at some point during the roll. When the front passenger-side airbag deployed from above the side window, it pinned the passenger's head to the window, causing significant bruising and a possible mild concussion. The real danger, though, was if there had been some projectile or debris that impacted the window while the passenger's head was trapped against it. The way the airbag deployed actually exposed the passenger to much more danger, and caused more more injury, than if it had not deployed at all. The passenger was awake and upright in her seat at the time of the incident. A county sheriff reported to the scene, and the vehicle was towed to a lot. The vehicle is otherwise untouched and available for inspection. No inspection of any kind has taken place yet (the officer at the scene did not examine the vehicle at all, and insurance has not seen the vehicle yet). There were no symptoms of the problem prior to the incident. The only warning light that was on was for a malfunctioning TPMS system, but the tires were confirmed to be at correct pressure by external gauge.
- Calumet, MI, USA
Passenger airbag says to be checked. Was a recall previously fixed in 2020. Same issue is arising and dealership will not fix for free Passenger airbag is off even with person sitting in it with seatbelt buckled
- Pittston, PA, USA
The contact owns a 2015 Subaru Forester. The contact stated that the air bag warning light was illuminated, and the message "SRS Air Bag System Failed" was displayed. Additionally, the contact stated that the message "Passenger Air Bag Off" was displayed while the front passenger's side seat was being occupied. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 19V701000(Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 120,000.
- Keene, NH, USA
This year, an error message indicated that the SRS system has ceased functioning on the passenger seat. According to the Subaru Service Center, a sensor within the seat has malfunctioned. This issue appears to be common, based on online research. The failed sensor poses a risk to the front passenger, as it may disable the SRS system and potentially the airbag. Despite this, the dealer has informed us that the repair will not be covered under warranty due to the vehicle's 2015 model year. The dealer has recommended replacing the entire seat, which seems to be an unusually premature failure for a part expected to last the vehicle-??s lifetime.
- Charlevoix, MI, USA
The passenger airbag kept turning off while someone was sitting ???' n the seat. It would turn off intermittently, but then turned off for a very extended period. Photo attached is a screenshot of a video we took while driving.
- Longmont , CO, USA
My issue (which started a week ago) is that the Occupant Detection System (ODS) shows the passenger airbag as OFF and gives an SRS Airbag warning when my spouse is sitting in the passenger seat. When I sit in the passenger seat, the passenger airbag shows ON. But then when the car is driven with no passenger, the system dings until the driver hooks the passenger seatbelt--it thinks the passenger is still there. (I weigh 190; my spouse weighs 125). The consequences are that if the vehicle is involved in a crash and my spouse is in the passenger seat, her airbag will fail to deploy. If anyone is driving without a passenger (after I have been in the passenger seat) the passenger airbag may deploy unnecessarily, should a crash occur. My ODS harness was replaced in Feb., 2020 as part of NTSA Safety Recall ID 19V-701 (Subaru Safety Recall WUM-98) to address faulty ODS issues. (I was not having an issue then). Yesterday my local Subaru dealer recommended "Seat frame bottom replacement and ODS harness DTC B1760, 17067" to address this "ODS Internal Failure." "Part is on back order" so repair is pending.
- Moorpark, CA, USA
The passenger occupancy sensor does not accurately detect if there is a passenger. This results in the airbag being "off" when a passenger is in the car. This is a known defect for other 2015 subaru foresters, but is not listed as a defect with my VIN. The sensor will also error and require a buckle when there is no weight on the seat.
- Green Bay, WI, USA
The error message for air bag/seat belt warning comes on and off. It turns the passenger side air bag to off. It seems to be activated by weight on the seat.
- Bardstown, KY, USA
A small crack appeared mysteriously on the front windshield and has spread - over the past month - where it now covers 1/2 of the windshield. Nothing hit my car, to create the crack or make it spread. The right air bag light keeps going on and keeps beeping when there is no one sitting in the seat. The only way i can get it to stop is to engage the seat belt - again, even though there is no one in the seat.
- Oakland, CA, USA
The contact owned a 2015 Subaru Forester. The contact stated while his wife was driving at approximately 25 MPH, and moving into an intersection following a traffic sign stop, the contact's vehicle was crashed into by another vehicle that ran a stop sign. The other vehicle crashed the contact's vehicle on the passenger side front door. The contact stated that all the air bags had deployed. The contact stated that his wife had broken her right thigh and right ankle. The contact stated he suffered severe whiplash and concussion. The contact stated that he and his wife were transported to the emergency room. The contact stated that he later had to undergo a fusion of several neck vertebrae. The contact stated that the air bag on the passenger side had exploded and he had burns and abrasions on the right side of his face due to the exploding air bag. The contact stated that the exploding air bag fragments had penetrated the right side of his face and neck. The vehicle had been towed away and later declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was 12,000.
- Akron, OH, USA
Passenger Airbag light on seatbelt light on passenger front airbags inactive
- Duluth, MN, USA
Info Center showed a message Air Bag System needs servicing. Return codes B160 when codes were checked. Dealer said The Occupant Detection Pad needed to be replaced, must have got wet. there are over a page of 2015 Owners @ [XXX] with the same issue and same explanation, most indicate they had the recall work for the connection performed when the recall was issued. Seems Subaru has an Issue with the Occupant Detection Pad! This puts passengers in danger of the air bag not deploying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Hamilton, NJ, USA
The automatic occupant detection system sensor no longer registers if a passenger is sitting in the front passenger seat, thus the front passenger-??s frontal airbag is not turned on when driving with a passenger in the front seat.
- Rocklin, CA, USA
My Subaru just failed inspection for a defective airbag sensor in the front passenger side. We had this repaired at a Subaru dealer in Jan 2020, to the tune of $1500. There was a recall in 2020 for this exact problem, and our vehicle fell with the guidelines (2015-2018 Foresters equipped with heated seats), but for some reason our vehicle wasn't included in the recall. So we paid for our fix out of pocket. Now 2 years later we are seeing the same problem. This is unacceptable on Subaru's part. Why is our vehicle excluded from the recall when it is obviously having the same problem?
- Wells, ME, USA
When passenger sitting in front right seat, airbag indicator says "airbag off" and warning light flashes "check airbag system". This is an intermittent problem occurring a few times over the past three months. Brought it into the Subaru dealer who recommended replacement of the seat cushion for $1425. I checked the Internet and found Subaru recall WUM-98 describing the same problem. I checked repair history and found that the dealer had performed the recall repairs in December 2020. I now suspect a faulty recall repair at that time since I now have the exact problem described in the recall notice even though there was no problem before they did repair. Subaru customer service refuses to cover the expense of a new repair.
- Berkeley, CA, USA
Passenger seat airbag is disabled even when there is a passenger present. The passenger seat occupant sensor system appears to be faulty. Check airbag system warning light comes on even if the passenger seat is occupied. The problem is persistent.
- Sparks, NV, USA
I have continually had the SRS airbag tell me that is not registering someone in the front seat as it turns off when someone is in the front seat. This has been reported to Subaru however they refuse to do anything about it as they say because I purchased it in 2014 it isn't covered under the recall due to the fact I have the same symptoms as the recall along with the heated seats. Also my original engine had 170k miles on it in July 2021 and blew a head gasket. I have purchased another used engine and this one only had 73k miles on it when it was put in and now at 117k miles on this engine I have another blown head gasket with less than 50k miles on the second engine. Something needs to be done as I am tired of replacing the same issue. I am a first time owner of a Subaru and a 1 owner I bought it brand new with 3 miles on the Subaru Forester.
- Show Low, AZ, USA
- Moorpark, CA, USA