10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
8,140 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #48

Oct 192022

Forester

  • miles
The airbag SHOULD automatically turn on and off when someone is in the passenger seat. Most of the time when there is a passenger in the seat the airbag won't turn on, so we're driving around with no airbag in the passengers seat This sounds like the issue with NHTSA 19V701 but we are not covered in that vin range. This vehicle was also equipped with heated seats.

- Meridian, ID, USA

problem #47

Nov 012022

Forester

  • 94,000 miles
The contact owns a 2018 Subaru Forester. The contact stated that the front passenger-??s side seat was extremely hot. Additionally, air bag warning light was illuminated. The contact also stated that the taillights were inoperable. While his wife was driving at an undetermined speed, the vehicle inadvertently lost power steering functionality. The vehicle was taken to the dealer where the taillight bulbs were replaced; however, the failure persisted. The manufacturer was not contacted. The approximate failure mileage was 90,400.

- Cool Ridge, WV, USA

problem #46

Sep 052022

Forester

  • 63,000 miles
The contact owns a 2018 Subaru Forester. The contact stated that the passenger-??s side air bag warning light was illuminated. The contact took the vehicle to the dealer who reset the fault light; however, the failure persisted. The contact was aware of NHTSA Campaign Number: 19V701000 (Air Bags) however, the dealer confirmed that the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

- Boulder, CO, USA

problem #45

Nov 152022

Forester

  • miles
The passenger sensor light is on and Subaru says I need to replace the seat. There was a recall for certain vehicles but my Vin was not part of the recall - however, if the issue persists why isn't the recall expanded" Do we really want drivers like me to have to replace seats because Subaru is not living up to the standards - due to their faulty wiring" Please expand the recall.

- Millburn, NJ, USA

problem #44

Nov 032022

Forester

  • miles
My dashboard for the past several months has intermittently indicated that there is an issue with my front passenger airbag. I just discovered there was a recall for this issue for cars manufactured with heated seats the same year as my vehicle but my vehicle is not part of the recall. This recall may need to be expanded.

- Fr Sq, NY, USA

problem #43

Oct 052022

Forester

  • miles
I have had a airbag light on for the passenger side of the car for a long time. Subaru said it is from water damage. I do not recall water damage - I didn't drive through a flood. I understand there is a recall on 2015-2018 Subaru Foresters with and has heated seats but even though my car falls within those parameters my VIN shows up as not being recalled. Something seems fishy!

- Millburn, NJ, USA

problem #42

Sep 012022

Forester

  • miles
Air bag sensor in passenger seat doesn't recognize when someone is in it therefore keeping it from activating in the event of an accident. There was a recall (Subaru # WUM98R, NHTSA campaign # 19V701) for that problem for 2015-2018 model years which mine is and with heated seats which it also has. Subaru told me there is no open recall based on the VIN and won't repair without being paid for. There are many reports of the exact same thing across both the internet and NHTSA's own site. It's quite obvious there is a problem with more vehicles than being admitted to by Subaru. The repair for a potential death causing issue shouldn't be the burden of the consumer.

- Newark, NY, USA

problem #41

Sep 122022

Forester

  • miles
Passenger air bag light displays intermittently on and off (mostly off) regardless of whether there is a passenger in the seat. It has not yet been inspected by any dealer, service center, manufacturer, police, insurance, or others.

- Sun Prairie , WI, USA

problem #40

Jan 242018

Forester

  • miles
The passenger airbag is disabled when my light weight wife is riding in our 2018 Subaru Forester. There is a recall for this issue including 2018 models but it looks like Subaru thinks the fault is caused by heated seats. We don't have heated seats - so maybe that's why our VIN doesn't register "?" However it is definitely a safety problem that Subaru must fix. I don't want to get embroiled in a lawsuit if my wife ends up injured in an accident.

- Brockport, NY, USA

problem #39

Jul 202022

Forester

  • miles
I have been getting an airbag warning light for the past few months. I took it into my local Subaru dealer and they confirmed that the issue was the passenger recognition system. The system will recognize a passenger and turn the airbags on sometimes, and sometimes it will not. This puts the passenger-??s life at risk in the event of an accident and the airbags don-??t deploy.

- Lawrence, KS, USA

problem #38

Jul 212022

Forester

  • miles
Passenger seat when empty will at times indicate person is sitting in seat without buckling seat belt and sound alert

- West Peoria, IL, USA

problem #37

Feb 092022

Forester

  • miles
Similar to recall notice WUM-98R (NHTSA 19V-701). Passenger seat occupancy sensor is intermittent indicating no passenger when one is present or, at times, indicating a passenger when none is present causing the seat belt warning and air bag system to malfunction. Currently, this occurs about 80% of the time. When I queried the internet about this issue, I found the referenced recall. Subaru claims that my vehicle is not included in the recall group. I have asked them to review this claim.

- Milford, DE, USA

problem #36

Mar 172022

Forester

  • miles
We went it because the ODS (Occupant Detection System)/SRS (supplemental restraint system lit up on our dashboard. I took it in to Subaru of America after seeing that there were no VIN specific recalls on this issue. They immediately said they would cover the parts but we would have to pay for the labor. I then checked for recalls again and found that there was this exact same issue with 2015-2018 Subaru Foresters accounting for almost 370 thousand vehicles but apparently not ours. Obviously the car was no longer safe to drive as we weren't sure if the airbags would trigger in the event of the crash so we are paying out of our pocket to fix the issue but this seems like the old recall needs to be extended to cover other 2018 Subaru Foresters as well because from what I've seen on complaints here and on message boards, the problem is widespread. Hopefully, the NHTSA can investigate and see that the issue is further reaching than the initial 370 thousand vehicles. It's also important to note that 370 thousand subaru foresters between 2015-2018 is about half the amount sold in the US. If this issue affected that many vehicles on the road, it seems like the issue could be further widespread.

- Philadelphia, PA, USA

problem #35

Dec 312021

Forester

  • miles
While turning in a parking lot car accelerated and hit a tree. Foot was on brake and airbags didn-??t deploy despite extensive damage. Body shop estimator said computer wouldn-??t confirm problem. It was not caused by floor mat! No warning lights prior to incident.

- Cumming , GA, USA

problem #34

Jan 282021

Forester

  • miles
Repeatedly the passenger air bag turns off even when car is in motion (warning lights turn on) with passenger in front seat. We have heated seats but apparently are not part of the recall that covers other Foresters with the exact same problem. Anytime we are in the car and it is deactivated it puts the passenger at risk if an accident would occur. This is extremely dangerous and can lead to death from a problem that the company appears to be aware of. It used to be we could turn the car off, have the passenger get out, restart the car, and the sensor will work, but now that does not happen. We would love to get rid of this vehicle but that is not an option at this time.

- Bent Mountain, VA, USA

problem #33

Oct 152021

Forester

  • miles
NHTSA Recall No. : 19V-701 Manufacturer Recall No. : WUM-98 The issue in this recall is affecting my car and it fits the description in the recall and the exact issue is happening in my car but dealership is charging me $1087.58 to fix it.

- Eagle Mountain, UT, USA

problem #32

Sep 122021

Forester

  • miles
Repeatedly the passenger air bag turns off during road trips (warning lights turn on) with passenger in front seat. This will be my second complaint because I felt you all needed time to add my cars VIN to your recall list. Anytime we are in the car and it is deactivated it puts the passenger at risk if an accident would occur.

- Fredericksburg , VA, USA

problem #31

Aug 242021

Forester

  • miles
Passenger air bag light came on two weeks after the 3 year warranty expired. Vehicle was purchased on August 4th 2018 and light came on last week on Tuesday August 24th. No previous issues. Passenger air bag is deactivated even with passenger in the seat. Resetting ECU and other basic troubleshooting did not solve the issue. Wiggled wires and connectors under seat and light went off but came back on during driving. Upon research, this is a known issue with my car that has heated front seats, which mine does. However, for whatever reason, my car VIN is not associated with the recall. ODS issue. The NHTSA campaign number is 19V701

- Burke, VA, USA

problem #30

Aug 022021

Forester

  • miles
Passenger side airbag sensor malfunctioning, vehicle has heated seats. Sometimes when passenger is seated the passenger airbag does not turn on and the airbag malfunction light comes on. There is a recall for the same issue for the same year model Subaru Recall #19V701000. However, my particular Subaru does not fall within the date range listed on original recall, though it appears to be the exact same problem based on the description.

- Cincinnati, OH, USA

problem #29

Jan 012021

Forester

  • miles
When a passenger sits in the front passenger seat of my Subaru Forester, the airbag notification light indicates that the airbag is "OFF". It is my understanding that there was a recall for this very issue but when I contacted Subaru to get it fixed, they said that my vehicle wasn't on their list of recalled vehicles and would not service it under the recall.

- Hesperia, CA, USA

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