10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
7,698 miles

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problem #81

May 272025

Forester

  • miles
Subaru recall WUM98 was issued in 2019 to replace the ODS harness on my 2018 Subaru Forester. The part replacement was completed in in April 2020. The harness failed again in Oct 2024. It was replaced for the 2nd time. Now, my passenger air bag light is on for the 3rd time, and the dealership is indicating that the ODS mat is the culprit (not the harness). Subaru is not covering this under any open recall. Note that Subaru currently has an open recall WRA-24 for certain 2020 - 2022 Forester & Outback models to replace all (four) of the Occupant Detection System sensors in the front passenger seat. Since Subaru is saying that the issue in recall WRA-24 is the same as my issue, it is my belief that other models should also be included in this recall. It should also be noted that for WRA-24, they still don't have parts for many of the vehicles that need the seat assembly replaced, which may indicate supply issues. I was also told that Subaru does not have the seat assembly for my vehicle. The length of time for Subaru to get parts is unacceptable. Recall WRA-24 was issued by letter on May 21, 2024. It is my belief that they should also cover costs for rental vehicles until the issue is fixed.

- Latrobe, PA, USA

problem #80

May 042025

Forester

  • miles
Intermittent failure of occupant detection system on front passenger seat which turns off airbag even though an adult is sitting in the seat. The occupant detection system wiring harness was recalled and replaced in 2020. I believe there is a continuing issue with this recall either not being a complete solution or being repaired with a defective part or new part that did not solve the issue. This is a critical occupant safety issue. This issue has occurred multiple times and continues to be an issue.

- San Diego, CA, USA

problem #79

Apr 012025

Forester

  • miles
I am the second owner of this vehicle and lately my passenger airbag sometimes doesn-??t turn on due to a harness connected to the occupant plate being faulty. When the issue first occurred I contacted my local Subaru service center and explained my situation and told them I had seen there was a recall for my exact issue. They informed me that the repair had already been done on my vehicle and the only solution offered was to pay a $140 diagnostic fee to see if that was the actual cause of my airbag not turning on. I took it to my local mechanic shop named Peet-??s Garage and they confirmed there was an issue with the harness and my vehicle had a code for my passenger side airbag. I contacted Subaru customer advocacy since the affected part had a past recall. I was told since the repair was done in 2020 it-??s no longer their responsibility and was refused further assistance. I now have a 50/50 chance of having a passenger airbag working in my car and if I want it to be repaired I-??ll have to pay out of pocket. There has been multiple complaints from other consumers online being affected by this issue on the same make and model and Subaru is still refusing to take further action. This is a very serious safety issue and not a cheap repair as the only solution made available by Subaru is to replace the entire seat cushion and wiring when all they did was replace the effected harness.

- Santa Rosa, CA, USA

problem #78

Apr 012025

Forester

  • miles
2018 Subaru Forester Safety air bag recall I drive my grandchildren in front passenger seat. There-??s a safety recall. No incident yet. What has to happen before this air bag problem is fixed?

- Perkasie, PA, USA

problem #77

Aug 012024

Forester

  • miles
THE ODS is not properly determining the status of the right front seat occupant. The airbag warning light is illuminated, and the front passenger airbag is deactivated even with a person sitting in the passenger seat. The ODS is also unable to determine if someone is in the seat and triggers the seatbelt alert when anything (even a purse) is on the seat. This exact issue was part of a Subaru recall WUM-98R, for 2015-2018 Subaru Foresters produced between January 20, 2015 -?" August 01, 2017. Subaru is claiming my vehicle doesn't qualify as it was not part of the recall even though I having the same issues as the recall and I own a 2018 Subaru Forester. Furthermore, as listed in the recall if a vehicle is part of the recall and is brought in for inspection "The part identification label affixed to the yellow sensor mat wiring harness is the focus of this inspection. If the date code is 18074 or BEFORE AND has the supplier code 6578 (RED box in photo) on it, the harness is NG must be replaced. Proceed to Harness Replacement Procedure as outlined below." The date code on my label is before 18074 and the supplier code is 6578. I am asking for your assistance in holding Subaru accountable to add my vehicle to the recall.

- Los Angeles , CA, USA

problem #76

Feb 132025

Forester

  • miles
airbag alert for front passenger seat is lit and disabling the airbag. the seat was empty and dry with nothing in it.

- Los Angeles, CA, USA

problem #75

Oct 152024

Forester

  • 70,000 miles
The contact owns a 2018 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the air bag was not activated message was displayed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70, 000.

- Flushing, NY, USA

problem #74

Jul 162024

Forester

  • miles
Per the dealership, the occupant detection wiring harness resulting in the passenger side not activating despite a passenger sitting in the car. This causes a risk to the passenger as the airbag is not activated and the warning light goes on. This problem has been confirmed by the Subaru dealership. There is currently a recall for this issue for this particular issue and vehicle, however the VIN is not included. Additionally, when I look at the product campaign bulletin it outlines how to identify if there is a faulty harness. The harness ID falls in the vehicle within the the range of numbers that classifies it as a faulty harness. Despite this, Subaru refuses to replace it at their cost as the VIN is not covered by the recall notice.

- Pacific Palisades, CA, USA

problem #73

Mar 142022

Forester

  • miles
The sensor in the seat has been intermittently working for years and finally quit. It costs close to $2000 to fix and there is no way to switch the air bag to stay on. It seems this is an issue with other 2018 Subaru foresters and for some reason the recall did not apply to my VIN.

- Suwanee, GA, USA

problem #72

Jul 232024

Forester

  • miles
This is related to the ODS recall (October 3, 2019 NHTSA Campaign Number: 19V701000) where the sensor mat harness was replaced. Turns out the ODS sensor mat also needs to be replaced. The issue was happening intermittently throughout 2024 and I have brought the car in for service but the part is on back order for 2 months now.

- Orangeburg, NY, USA

problem #71

Aug 272024

Forester

  • miles
The passenger-side front airbag Occupancy Detection System harness failed on my vehicle. The dealer charged me for a replacement, even though this part was recalled. They said they could not perform the repair free of charge because the recall was not listed for my VIN. I attempted to contact Subaru 12 days ago to request reimbursement, but I did not receive a response. I do not have the old part available, but I do have a photograph of the supplier code and date code on the harness. The codes are within the affected range, as indicated in recall bulletin WUM-98R (NHTSA ID 19V-701) Evidently, Subaru has failed to identify all of the vehicles affected by this defect. Passenger safety was put at risk because the airbag system would disable itself whenever somebody sat in the front passenger seat. Because the problem was intermittent, and because Subaru failed to notify me of the defect, this led to a delay in getting it repaired. The dealer diagnosed the issue and determined that the harness needed to be replaced. Whenever the failure occurred, the airbag trouble light turned on and the message "passenger air bag off" was displayed, even if there was a passenger in that seat.

- Williamsville, NY, USA

problem #70

Aug 172023

Forester

  • miles
The malfunction identified in NHTSA campaign number 19V701 has been continually malfunctioning again, beginning about a year ago. This is happening within a relatively short time after it was supposedly fixed. (Subaru's number for this recall is WUM-98). It is the exact same problem as previously identified in 19V701.

- Granite Bay, CA, USA

problem #69

Aug 092024

Forester

  • miles
My 2018 Subaru Forester has a faulty passenger air bag sensor, which has been diagnosed by my local Subaru dealer, with a repair cost of $1,500+ for labor and parts. It has intermittently turned on and off again, but after getting a separate issue fixed by my dealer, they diagnosed this problem, and every time the car is turned on, the warning light is constantly displayed, and the passenger seat airbag light shows "OFF" even when someone is in the passenger seat. Upon research, this is a known and common issue with other Subaru Foresters with heated seats in the same model year (my Forester does have heated seats), but my VIN is not included in the Subaru recall for this specific repair. This greatly puts the passenger in my car at risk, as the sensor does not recognize that a person is in the seat while they are riding, and if we were to be in an accident, their airbag would not deploy. I am frustrated that this is a known, common safety issue that affects my model and year of car, but my VIN is not included on the recall list. I would expect that my car should also be included in the recall and fixed by the dealer at their expense as it is clearly documented many times on other 2018 Subaru Foresters.

- Fairfax, VA, USA

problem #68

Jun 262023

Forester

  • miles
The passenger seat, passenger air bags, and occupant detection system are failing. YES! Available for inspection. Passenger occupants are put at risk riding in my passenger seat as the seat does not detect if the seatbelt is on, or even if someone is sitting in the seat. The AIRBAG WILL NOT DEPLOY WHEN INTENDED! Issue was first brought to [XXX] at Subaru in Pasco WA, where they -??could not do anything because it was not YET a recall.-?? As of [XXX], it has been confirmed by an ISC (Subaru of Hermiston, OR) My vehicle has been there since!!! They have not been able to fix the issue or get the part. There is no date of when the part is expected to available. We have been working with Subaru Customer Advocates who have extended my loaner car out 30 days, but after that. I will be OUT OF A SAFE vehicle. I have three children and NEED my passenger seat to be working effectively and SAFELY! Yes, there were warning lights that came on. The lights were on the dash. The red square with an -??i-?? next to odometer and a red passenger air bag symbol below the other light that popped up. I have pictures and videos dated between June 2023 to March 2024 of the lights coming on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Umatilla, OR, USA

problem #67

Nov 252023

Forester

  • 57,000 miles
The contact owns a 2018 Subaru Forester. The contact stated that the front passenger-??s side air bag warning light was intermittently flashing on the instrument panel with or without an occupant seated in the front passenger-??s seat. The vehicle was taken to a dealer where a diagnostic test was performed; the diagnostic test discovered that the occupant detection system mat was defective and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 19V701000 (Air Bags) which was linked to the failure; however, the vehicle was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 57,000.

- Salisbury, MD, USA

problem #66

Apr 272024

Forester

  • miles
I receive a warning light and the passenger air bag does not turn on when I have a passenger in the front seat.

- Osceola, WI, USA

problem #65

Nov 012023

Forester

  • miles
Airbag on passenger side stopped working last November. Subaru says it-??s the switch in the seat and the seat needs replacing at a cost of approximately $1300. This should be part of the recall and be paid for by Subaru.

- Ferndale , CA, USA

problem #64

May 152023

Forester

  • miles
Not sure why my car is not being recalled for occupant detection harness. Subaru telling me it-??s the vin number, that-??s not the problem it-??s I have a defective harness according to Subaru product bulletin wud-98r harness with date prior to 18074 is defective and needs to be replaced free of charge. My harness has a date of 17293. My car has all the criteria of the recall. This started back in April 2020 with warning light on and off same with airbag indicator. Now the warning light is on constantly and airbag is off constantly

- Millsboro , DE, USA

problem #63

Mar 012024

Forester

  • miles
Vehicle Airbag light on Dash and is available for inspection upon request. Safety is at risk due to Airbag SRS system being disabled and bas will not deploy due to malfunctioning component. Vehicle has the symptoms of "Subaru recalled certain 2015-2018 Foresters equipped with heated seats, due to faulty wiring in an airbag sensor. If the wire's connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury in a crash.-?? This was remedied by replacing the ODS (Occupant Detection Sensor) in the passenger seat. Vehicle will be brought to dealer for inspection, however, myself and others on forums with 2018 Subaru foresters with heated seats apparently fall outside of the recall, but experience the same issue. Warning lamps appeared and system was scanned, airbag module tested ok.

- Las Vegas, NV, USA

problem #62

Nov 022022

Forester

  • miles
The passenger airbag warning light had appeared intermittently but now is continuous, indicating that the passenger airbag will not function when someone is seated there. The car was taken to the dealer and I was told that the seat bottom would need to be replaced. There is a recall WUM-98 on this very issue for 2018 Foresters with heated seats which my car has. Neither the dealer nor Subaru of America has explained to me why my car is not included in this recall. This is a serious passenger safety issue and the recall should be expanded since it is clearly a vehicle defect.

- Emmaus, PA, USA

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