7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,150 miles

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« Read the previous 20 complaints

problem #49

Sep 112019

Forester

  • 500 miles
Windshield cracked while driving on a bay bridge 1 month after we got our new Subaru Forester. There were no cars in front and no signs of any objects hitting the glass. It was really suspicious and we decided to search for any similar complaints and found a lot here, so it actually looks like some manufacturer issue.

- San Francisco, CA, USA

problem #48

Sep 142019

Forester

  • 247 miles
The windshield spontaneously cracked on the passenger side. I was driving straight about 40mph on a hot day mid-September with the A/C going. There was a sudden "pop" and I noticed a curved crack had instantly appeared on the passenger side. There were no cars near me. Looking at the windshield, I didn't see an obvious impact but I could see near the defroster traces the crack appeared to form there. I'm concerned this could have been from thermal stress and the windshield should not have cracked that easily. The crack appears to be coming from inside to outside and some of the glass sort of flaked when I probed it with my finger.

- Louisville, CO, USA

problem #47

Sep 142019

Forester

  • 247 miles
I was driving straight on a city street on hot day with the A/C on when there was a loud "pop". a diagonal crack instantly appeared on the passenger side in the windshield. No other cars were near me and I was going about 40mph. The car had previously been sitting in the sun with a windshield shade for about 30 minutes. I'd been driving about 5 minutes when the windshield cracked. When I inspected the crack, it appeared near the defroster and appeared to flake a bit when I probed it with my finger. It appears to be a crack starting from the inside to out. This could be thermal stress and I'm concerned because the car has under 250 miles on it and no windshield should crack that easily.

- Louisville, CO, USA

problem #46

Sep 052019

Forester

  • 3,500 miles
When I parked my car at my workplace there was no visible damage to the windshield and when I returned afterwards, there was a large crack, over a foot long coming from the top of the driver's side. Upon inspection, there is an extremely tiny point of impact from a tiny pebble. The windshield is so fragile. I suspect they use thinner glass to allow eyesight to function properly. I've heard of people needing to replace windshields within weeks of each other. It's concerning when Subaru markets these vehicles to be capable of handling all weather conditions when the windshield is not even strong enough to withstand a tiny pebble. I drive the speed limits, never tailgate, and I never had this problem on any other vehicles I've owned. I'm truly disappointed that I will have to replace my windshield and have eyesight recalibrated, which will be very costly, with less than 4,000 miles on the odometer.

- Williston, VT, USA

problem #45

Sep 102019

Forester

  • 20,000 miles
I purchased a 2019 Subaru Forester, sport in November 2018. In March/April my windshield was cracked by a small rock that hit it on a small country road. I had to have it completely replaced. Now five months later, a small rock hit my windshield while driving on a 2 lane township road, and it cracked again. I have to have it completely replaced again and pay another deductible fee. I've had other, non-Subaru, vehicles and my windshields have never cracked with a rock hitting them. This is my 2nd Subaru vehicle. My first model, a 2010 Forester also had to have it's windshield replaced due to the windshield cracking due to temperature changes. There is no way that the size of rock that hit my glass should have caused the damage that it has, now multiple times.

- Slippery Rock, PA, USA

problem #44

Sep 022019

Forester

  • 2,500 miles
I was driving on the highway in Colorado and was a good distance from the cars ahead of me when a rock chipped my windshield. Within 5 minutes the chip had cracked across the glass.

- Amarillo, TX, USA

problem #43

Dec 282018

Forester

  • 200 miles
My 2019 Forester premium, 6 weeks old and <200 miles on it was parked in my driveway overnight. It was cold out that night. When I got into my car I turned in the heated windshield and regular heat in the car. Moments later and while still parked in the driveway, the windshield cracked from the windshield heating element halfway up to the top. Brought it to the auto glass place nearby, where it was noted by the technician that no impact point was present. He documented this on my work order / receipt. The windshield was on backorder for 3 weeks but was finally installed.

- Staten Island, NY, USA

problem #42

Jul 112019

Forester

  • 15,000 miles
Something hit the edge of the windshield and it cracked over half way to the drivers side. My husband was driving it on nb I65 North of mobile, Alabama. The windshield had sever pits in it not sure what those were caused by. Subaru makes money as the eyesight system needs to be calibrated after a new windshield is installed. One crack had been repaired on 2/4819 mileage was 6330

- Battle Creek, MI, USA

problem #41

Aug 262019

Forester

  • 0 miles
Windshield defect. It just cracked by itself without any outside force. The crack started at the bottom of the windshield. The vehicle was not at motion. It was after being parked.

- Salt Lake City, UT, USA

problem #40

Aug 252019

Forester 4-cyl

  • 20,100 miles
A spontaneous 20-25in windshield crack has appeared overnight while my 2019 Subaru Forester was parked in a covered parking spot at my home on 8/25/2019. I was surprised to see this in the morning on Sunday as there was no crack on Saturday and the car was just sitting there overnight. Seems like the crack started below the driver's window wiper (where the wiper heating element is located) and developed a C-shape crack up and to the left towards the driver's view side. No signs of chips or dents on the windshield, it has cracked for no obvious reason. Please see pictures attached. I have googled this issue and it seems that there were a lot of similar complaints about outback and Forester in the past. It would be nice if Subaru acknowledged and fixed this issue. Thank you for your help! best regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Jose, CA, USA

problem #39

Aug 142019

Forester

  • 12,000 miles
Winshield has cracked twice on a 2019 Subaru forrester. Either the angle of the windshield, or the quality of the glass is a very poor design. I think this should be investigated, because I'm sure this will become a common problem.

- Hoffman Estates, IL, USA

problem #38

Aug 162019

Forester

  • 2,000 miles
08/16/19 I was driving down the interstate at 70mph, I heard a very faint "tink" and saw a 1 inch crack on the lower passenger side near the outer edge. I did not see a rock and it definitely was not a loud sound like a normal rock chip would create. My insurance set up an appointment at 8:00 am the following morning 08/17/19 with safelite to repair it. After being at safelight for only 5 minutes the tech comes out to tell me the windshield split and now I have a 19 inch crack across my windshield and it must be replaced and the cameras recalibrated through Subaru. I now have to drive my 1 month old Subaru Forester sport with a cracked windshield until my Subaru dealer can get me a new windshield and repair date. I've owned Honda, Toyota, Scion, Chevy, GMC, Acura, Lexus and Ford and have never had a windshield crack or split. This seems to be way too common with these Subaru windshields.

- Warner Robins, GA, USA

problem #37

Aug 102019

Forester

  • 5,500 miles
Husband was driving home after graveyard work shift, with no other cars on the highway, when he heard a crack. He noticed a crack coming from under the windshield wipers in the middle of the front windshield, closer to the driver side. He did have the defroster on. The next day the crack had spread and 2 more cracks appeared on the windshield. We called the dealer and notified them and they said warranty does not cover that since we didn't purchase additional warranty, and it is not a factory defect that they are aware of. It is a new 2019 Subaru Forester.

- Long Beach, CA, USA

problem #36

Aug 102019

Forester

  • 450 miles
I was driving on highway and did not hear a rock or any object hit windshield. When I arrived home I noticed a crack in windshield beginning at deicer of windshield up to 25% upwards from the bottom of the windshield. The window appears to be brittle and Subaru previously had same issue with 2016 outbacks. Subaru denied this was within warranty. I purchased the car new 3-4 weeks ago.

- Grand Junction, CO, USA

problem #35

Jul 102019

Forester

  • 4,300 miles
On the 10th of July while stopped at a red light, I watched a crack come down from about 4 inches from the top of the passenger side windshield, to down just below the rear view mirror height and then continue all the way over to my side (drivers side). A sound of something hitting the windshield was never heard! only when I examined the windshield from outside could you see a very minute chip which should have never caused this damage! this windshield glass is so thin that I'm afraid if something bigger hits it, it will come through the windshield! this is very dangerous! a very expensive oem windshield (and calibration) is required as a replacement due to the eyesight cameras. Why an after market windshield an calibration can't be used I don't know" something up"

- Baltimore, MD, USA

problem #34

Jul 112019

Forester

  • 8,900 miles
In the last two months I have had two windshields spontaneously fracture one while driving the car the other when garaged.

- Stamford, CT, USA

problem #33

Jul 082019

Forester

  • 12,102 miles
Windshield cracks and damages easily. A small rock hit my windshield at a very low speed but somehow has damaged and cracked the windshield. I will have to replace the entire windshield out of my own pocket.

- N Hollywood, CA, USA

problem #32

Jun 232019

Forester

  • 700 miles
As others have reported, the windshield quality is suspect. Car was only a month old with less than 700 miles when a large horizontal crack appeared on the passenger side of the windshield after the car had been parked in a parking lot. No visible signs or evidence of impact from a foreign source. Have never had anything like this happen in previous cars in over 20 years of driving. What makes matters worse is that an expensive oem windshield (and calibration) is required as a replacement due to the eyesight cameras.

- Sunnyvale, CA, USA

problem #31

Jun 292019

Forester

  • 3,000 miles
Windshield quality - 2019 Subaru Forester sport windshield chip very easy. Car parked on driveway and it was hailing for 2 minutes; couple tiny chipped/pitted were found on windshield; no crack. This only happen to the Subaru, but not the other vehicles I owned (Volvo and Honda). Subaru windshield chip/pitted easily on vehicle with eye sight equipped. The windshield seems thinner compare to older model and other vehicle brands. This issue also applied on highway driving as any tiny object will cause chipped on windshield easily where this does not applied on other vehicles. Replacement is expensive as windshield has to be Subaru certified otherwise eye sight will not work. Furthermore, eye sight calibration is an additional cost on top of the windshield replacement and it is not cover by dealership windshield warranty package.

- Edison, NJ, USA

problem #30

Jun 292019

Forester

  • 1,070 miles
While driving on empty highway at appx 55mph, windshield spontaneously cracked. Crack extends from the edge of the passenger side about 15 inches. No rock or other foreign object hit the windshield. Car is 5 weeks old with 1,070 miles.

- Seattle, WA, USA

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