7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,150 miles

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« Read the previous 20 complaints

problem #29

May 282019

Forester

  • 15,000 miles
Rear side window on the left (driver's) side burst while vehicle was parked. Shattered into large and small pieces.

- Hillsboro, OH, USA

problem #28

Jun 162019

Forester

  • 450 miles
I was driving on the local highway in greensboro Sunday June 16th, when a small pebble flew up from the road hitting the windshield and causing a large crack running across the passenger side of the vehicle. This occurred in my brand new vehicle that we had only had for three weeks at the time. Our other Forester we have had for many years, encountering similar situations with no damage to the windshield. I contacted Subaru of America to make them aware of this occurrence as it should not have happened with minimal impact from a very small object.

- Jamestown, NC, USA

problem #27

Mar 072019

Forester

  • 600 miles
600 miles on new car. I was driving on local street less than 45mph and a small pebble kicked up and chipped my windshield. This shouldn't have happened so easily because I've had cars for years and never experienced a windshield chip so easily. The internet is full of new Forester windshield complaints.

- Milford, CT, USA

problem #26

May 122019

Forester

  • 6,000 miles
On 5/12/2019, a 6-inch crack appeared in the windshield after the car sat in a driveway for approximately three hours. It was in a rural area with no trees overhead. There was no sign of a chip or dent precipitating the crack, nor do I (the driver) recall hearing anything hit the windshield recently.

- Narragansett, RI, USA

problem #25

Jun 082019

Forester

  • 1,600 miles
Windshield spontaneously cracked while parked in the garage. Crack began at the center of the windshield underneath the plastic cover and formed a larch "S" shaped crack. Cracks interfere with the eyesight safety system and visibility while driving. Car was only 3 weeks old with 1600 miles.

- Clarksville, TN, USA

problem #24

Jun 032019

Forester

  • 4,500 miles
Over the course of about three weeks, two different windshields have been destroyed by very small rock chips that very rapidly turned into large cracks. The first occurred on the freeway, in traffic, at a relatively slow speed (approx 35mph). I heard a slight tick and noticed a very small chip on the windshield (about the size of a bug). I made a note that I would need to arrange a repair and continued to my destination. After being parked for approximately an hour, I returned to the vehicle and noticed I had an 18 inch crack in my windshield, directly in my line of sight. I made arrangements for a replacement which was delayed, I was told, because there was a backlog of Foresters awaiting windshield replacement. About a week after the replacement, again while on the freeway, I received another chip, which turned into a 2 foot crack within about 2 minutes. These windshields are extremely expensive to replace due to Subaru's "eyesight" safety systems. These incidents have exponentially increased the cost of ownership on a vehicle that I purchased specifically for its perceived low running costs. In my 25 years of driving I have had to repair a few rock chips but I have never had to replace a windshield. Now I will have replaced two on a vehicle less than 4 months old. I can only assume that Subaru has used extremely low grade or defective glass that easily cracks, creating a visibility safety hazard and undue expense for Forester owners.

- Gig Harbor, WA, USA

problem #23

Jun 042019

Forester

  • 4,560 miles
A crack has developed in windshield. It appears to have begun below the wiper blade on the passenger side of the car. And is traveling horizontally across to the driver's side of the windshield, in the sight line of the driver.. the crack is approximately 36" long and growing. Yes, I know windshields can readily crack if hit by an object. But this appears to be a different issue because: 1) the vehicle is new, about 2 months old with approximately 4500 miles. 2) I know of no solid objects hitting the windshield 3) the crack appears to have begun in an area protected by the hood line. It would be highly unlikely a stone or other object on the road could be thrown up and strike the windshield below the wiper blades. 4) we first noticed the crack after the car had been stationary, parked in our driveway, for 3 days. 5) we having the first hot days of the year (90+ degrees F). 6) and yes, the internet has a number of very similar stories involving 2019 Subaru Foresters enduring cracking windshields when stationary.

- Houston, TX, USA

problem #22

May 012019

Forester

  • 10,000 miles
Windshield shattered within 6 months of purchase during a drive on a county maintained dirt road going 30mph. Received first chip after 3 days of use on an interstate going 65mph. After looking into cost for repairs discovered this is a known problem with recent Subaru vehicles including a law suit in Canada against the outback model vehicles for shattering glass. I have never had to replace a windshield on a vehicle before and now must do so within 6 months of purchasing a brand new vehicle. This is a serious safety concern, if the windshields are this thin it will not take much force to have objects come flying through the windshield.

- Beulah, CO, USA

problem #21

May 282019

Forester

  • 4,200 miles
Vehicle stationary, turned windshield heater on and the windshield crack coming below wiper area and traveled to middle area.

- Carson, CA, USA

problem #20

May 132019

Forester

  • 1,000 miles
New car - 3 weeks old and a 1,000 miles. Driving to work on a route I've taken for 5 years. I was traveling at 60 mph on I-195 on a rainy morning, and I heard what sounded like a small rock hit the windshiled but I couldn't see any damage. After work walking back to my car I see a one foot crack on the passenger side, which has now grown to two feet running horizontal. There is a small chip just below the passenger side wiper. The crack has grown from that chip. Very frustrating to have glass break and crack so easily. After researching this I saw that several people have had similar issues with Forester glass.

- Hopewell, NJ, USA

problem #19

Apr 202019

Forester

  • 300 miles
I purchased my 2019 Subaru Forester sport on Friday, 4/19/19. On Saturday, 4/20/19 I was driving on the interstate in the right lane with a pickup truck pulling a trailer ahead and in the lane to my left. I did not see anything, but heard a crack and my windshield cracked from the top just a few inches from center toward the passenger side down towards the center of the windshield. Upon inspection of the windshield it appeared that a small rock may have hit the windshield near the top in the section of the windshield which is black. The dealer stated it was hit by something and therefore not covered under warranty. I filed a claim with my insurance and paid the deductible to have the dealer replace the windshield. I picked up the vehicle Monday, 5/6/19 after having the windshield replaced. On Wednesday, 5/8/19 while driving in town at approximately 35mph with nobody in front of me, the windshield cracked from the bottom right hand corner up towards the center of the windshield. I took the vehicle to the dealer who could not find any impact damage causing the crack. They agreed to replace the windshield at no charge to me. I picked up the vehicle on Tuesday 5/14/19 after the second windshield replacement. As of today, Thursday 5/16/19 the windshield does not have any damage, although with having two windshields replaced within less than one month of ownership, it appears there is some sort of problem with the manufacturing and/or design of the Subaru vehicles and/or windshields.

- Lake Park, GA, USA

problem #18

May 092019

Forester

  • 300 miles
I had the new 2019 Subaru Forester for not even a month yet, and I have been in the dealership for 5 times regard of power rear gate not opening and cracked right rear quarter glass, which of the two I considered manufacturer defects, but they denied on both issues but could not provide me the reason and proper way of how they're going to handle the problem.

- Prescott, AZ, USA

problem #17

Apr 242019

Forester

  • 8,500 miles
Front windshield has numerous rock chips, quality of the glass is not up to par and I'm afraid that cracks will start to form soon. Please investigate as Subaru needs to be aware that the current glass needs to be replaced with a durable glass and be able to resist everyday hits from small debris on the freeway.

- N Hollywood, CA, USA

problem #16

Apr 222019

Forester

  • 360 miles
Windshield cracked from a small pebble after having the car for 5 days. I was driving on a city street, traveling less than 40 mph when a pebble hit the driver's side edge of the windshield. The windshield should be able to withstand pebbles being thrown up from the road. This should be addressed by the manufacturer. I cannot believe that this windshield cannot handle debris hitting it. No divots or pitting in the windshield, just an immediate crack that grows. Very disapppointed with this vehicle's windshield.

- Novi, MI, USA

problem #15

Jan 032019

Forester

  • 4,000 miles
Windshield broke

- Memphis, TN, USA

problem #14

Apr 192019

Forester

  • 2,000 miles
Had car only three months. Now in addition to a chip there is a gigantic crack in the windshield that will require an expensive oem replacement.

- Albuquerque, NM, USA

problem #13

Mar 082019

Forester

  • 1,500 miles
While driving a slight noise was heard followed by the appearance of a horizontal crack which spread to approximately 15". vehicle was in motion on a us highway. Both safelite and the local Subaru dealer have advised that replacement glass is on hold / national backorder. It has been broken and there is no estimate of when or if it can be repaired.

- Windsor, VA, USA

problem #12

Apr 092019

Forester

  • 2,100 miles
Driving on a 3 hour drive home going 65mph I got small rocks hit the windshield at two different times and immediately cracked the windshield. I was going 45mph on one and 65mph on the other. Seems to be a bad design or just bad windshields.

- Tyler, TX, USA

problem #11

Feb 092019

Forester

  • 500 miles
Within this vehicle's first 500 miles some wind whipped up sand particles on the highway, I heard a "pop pop pop" and when I got out noticed three small chips on the windshield. I have had cars for thousands and thousands of miles and never a chip. I am now fearful of taking this car on gravel roads which is why I purchased it.

- Albuquerque, NM, USA

problem #10

Mar 052019

Forester

  • 1,200 miles
Windshield cracked on new 2019 Subaru Forester. Car was moving and hit by a stone while driving on the freeway. Chip grew horizontally across the line of sight. Now I have been informed that there is a national back order on windshields for this model. This has created a safety issue, a legal issue, and a convenience issue. After checking on line I see where there are many people with a similar problem. The cars should not be available for sale if there are no replacement parts for something as basic as a windshield. This "single point of failure" is making the vehicle undrivable.

- Chandler, AZ, USA

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