8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,142 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #188

Apr 082022

Forester

  • miles
For the 2nd time in 5 months, my windshield has cracked (crack in excess of 6 inches) for no apparent reason

- Cary, NC, USA

problem #187

Apr 062022

Forester

  • miles
Large crack appeared in windshield. Car was parked at the time and was not hit by anything. Filed claim with insurance company and they are going to replace windshield. Called Evanston Subaru about incident about warranty coverage and they have not returned my call. I have read that this is a problem for Subarus.

- Elmwood Park, IL, USA

problem #186

Mar 242022

Forester

  • miles
I drove my car at lunchtime to get lunch and returned to work. There was no issue. Then less than 5 hours later when I left work around 5:30 pm and went to my car there was a large crack from the base of my windshield almost in the center. It doesn-€™t go all the way to the top but curves in a sort of U shape. Obviously I now need a new windshield.

- Darien, CT, USA

problem #185

Mar 202022

Forester

  • miles
I got in my car one day and noticed a crack going up through the middle of my windshield - about 10 inches and went all the way to the bottom edge of the glass. After traveling a short distance (15ish min) and leaving it parked for a couple of hours, I came back and it had now turned horizontally across the windshield maybe 4-6 inches toward the driver's side. No impact or incident to cause the crack initially or that extended it.

- La Crescent, MN, USA

problem #184

Mar 162022

Forester

  • miles
The forester's windshield cracked over 2 feet. We brought it to the dealer for a warranty claim, and the dealer rejected it. They said the windshield was hit by something and caused the crack. I am not sure how big of an object has to hit the windshield to cause such a crack. Subaru is not taking any responsibility for their product's quality. This is a common problem for Subaru owners and should be addressed via recall.

- Sacramento, CA, USA

problem #183

Mar 132022

Forester

  • miles
Windshield cracked from no apparent damage. I was driving and a hairline fracture spread from the top driver side of the Windshield to the middle.

- Hatfield, PA, USA

problem #182

Mar 022022

Forester

  • miles
Front windshield crack for no reason.

- Los Angeles, CA, USA

problem #181

Dec 232021

Forester

  • miles
I was driving in fine weather, in a smooth highway when a crack occurred in the windshield for no apparent reason. I initially thought a dust particle must have hit in the wrong place, but then was alerted to the fact that a windshield should not break for no apparent reason. I have owned cars for decades, and this is the first time that I have had a windshield crack, and in a nearly new car. It is a Forester 2020. I drove a Forester 2002 for nearly fifteen years with no issue ever. I have, upon research, found out that I am one of many people waiting for Subaru windshields for my same model, and that there is clearly a pattern that suggests an error in the making. I called Subaru of America and also my dealership and neither one seemed receptive to my concerns, nor showed any awareness of windshield issues. I did my own research after the glass company alerted me to the fact that there is a class action lawsuit for my very vehicle in process due to overwhelming problems with the windshields cracking for no apparent reason. I find this really concerning. Subaru markets itself for its all terrain vehicles, and while I only drive on roads and highways, they are vehicles supposedly designed to go through much rougher terrain. The problems with the windshields are a concerning safety alert for all the owners of these vehicles, and particularly for those who use them in a variety of terrains. I did find through my own research that there are indeed lawsuits currently in process for this very issue, and that prior models were already recalled as well.

- Lawrence, KS, USA

problem #180

Feb 012022

Forester

  • miles
I was driving from Gainesville Georgia to Stuart Florida and all of the sudden the windshield cracked from the top upper left corner to about 6 inches down. It continued to crack for about 18 inches or so within the next 24 hours. I only had the vehicle since September, 2020.

- Gainesville , GA, USA

problem #179

Jan 282022

Forester

  • miles
A cracked windshield - the second replacement windshield in two months - As in the case of the first replacement windshield, this second crack appeared as I was sitting in a parking space in a parking lot. No movement of my vehicle. I've spoken with representatives of the company which installed this windshield and this company claims no responsibility. This company is authorized by Subaru. I've spoken to the manager of the Subaru dealership from which I purchased the car. The dealership claims no responsibility. I am planning to write to Subaru's corporate offices.

- Cary, NC, USA

problem #178

Jan 172022

Forester

  • miles
My windshield cracked by itself overnight while the car was parking with no signs of any trauma to it. searching online there are multiple cases reported same problem i definitely believe there is a manufacturers defect with these windshields

- Flint, MI, USA

problem #177

Feb 052022

Forester

  • miles
Entered car d2 after after an ice storm to find Passenger side Windshield cracked from left edge crossing over drivers view.

- Jeffersonville, IN, USA

problem #176

Jan 282022

Forester

  • miles
my windshield has an edge crack starting yesterday. Rapidly, it has grown to 7~10 inches and it's still happening even when i'm not driving. I have not observed any obvious reasons for this to happen and it's now start impacting the front side visibility during driving.

- San Jose, CA, USA

problem #175

Dec 152021

Forester

  • miles
The windshield on our 2020 Subaru Forester recently cracked, with no warning or obvious reasons for it to crack. When we began to try to repair it, we realized that because of the Eyesight technology connected to it, it would be a more expensive and complex replacement. We also found out that this was a common problem with this make and model, and that there had been other complaints about it. We are still trying to make an appointment to fix it, but the crack has grown longer and seems more dangerous now

- Seattle, WA, USA

problem #174

Dec 222021

Forester

  • miles
The windshield has spontaneously developed a crack that begins at the bottom center edge and has advanced about 18 inches at this point, and is visibly advancing daily.

- Grass Valley, CA, USA

problem #173

Dec 202021

Forester

  • miles
The windshield has a crack that has grown exponentially. It seems to be very susceptible to impact cracks and chips.

- Fayetteville, AR, USA

problem #172

Nov 282021

Forester

  • miles
Subaru windshield hit with a tiny object, but resulting crack was over a foot long. I had to pay almost $800 to get a replacement. The crack is in my line of vision. No Subaru OEM windshield are available for replacement.

- Atlanta, GA, USA

problem #171

Nov 012021

Forester

  • miles
Our windshield spontaneously cracked and the crack has grown very quickly. I looked online only to see that this has happened to several others.

- Hudson, NY, USA

problem #170

Oct 012020

Forester

  • miles
I have owned several cars in the past but my Subaru Forester-€™s windshield cracked within the first year. I now have 3 cracks in my windshield and I havent even had it for 2 years. I even spoke with my local Subaru dealership and they even say the windshields crack more then they should.

- Weatherford, TX, USA

problem #169

Oct 292021

Forester

  • miles
I was driving on a highway cloverleaf on October 29 2021 when I heard a load popping sound in the windshield area. At the time it occurred the closest vehicle in front of me was a pickup truck several hundred yards ahead of me on the curve, so I was not inline with the rear of the vehicle. Within about 15 seconds a crack started creeping from the upper drivers side of the windshield, to the center middle of the window. The sound I heard was nothing like a rock hitting the window. I took the Forester to Lee's Summit Subaru and had Service Advisor Greg Richards take a look at it and he said there was a small impact area (1/20th CM), but said it looked to small to have caused the crack. He said, "that because of the EyeSight System, Subaru had to make the glass thinner than the industry standard for it to work consistently, they chose the higher safety rating over a stronger windshield." He checked to se if we had purchased windshield replacement insurance, which we had not. He told me he has a friend that has gone through six windshield's on his Outback in the last 2 years. He said the problem was with any Subaru with The EyeSight System. I took Photos of what he said was the impact area, with a ruler for reference.

- Lees Summit, MO, USA

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