Technical Service Bulletins (TSBs) for the 2020 Forester are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION

    • TSB #12-296-20R

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183691

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »

    • TSB #12-296-20R

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177816

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    ENGINE (PWS)

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #09-74-21R

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198768

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOA⿿s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #02-187-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198741

      This bulletin outlines changes in the service procedure for engine oil pressure inspection. Read More »

    • TSB #09-74-21R

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194830

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #02-185-20

      Date Announced:
      OCT 22, 2020
      NHTSA ID:
      #10182234

      This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft. Read More »

    • TSB #06-79-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179422

      This bulletin announces availability of new master cylinder application shaft seals. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #07-75-13R

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173117

      This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #09-71-20

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173198

      This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area. Read More »

    POWER TRAIN

    • TSB #16-131-20R

      Date Announced:
      JUN 23, 2021
      NHTSA ID:
      #10198765

      This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186416

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-131-20

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183714

      This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-130-20

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179380

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in the TR580 and TR690 CVT. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-197-21

      Date Announced:
      JUN 29, 2021
      NHTSA ID:
      #10198682

      This bulletin announces availability of a new reinforcement bracket for the seat position memory switch. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10198774

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-195-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198744

      This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module. Read More »

    • TSB #07-176-20R

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194832

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #15-282-21R

      Date Announced:
      APR 21, 2021
      NHTSA ID:
      #10191591

      This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #07-185-20R

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10189665

      This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module. Read More »

    • TSB #07-190-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188185

      This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple® CarPlay® certification. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188170

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #07-184-20R

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186436

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #10-100-21

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186438

      This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF. Read More »

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #15-219-18R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186391

      This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »

    • TSB #15-257-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186426

      This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-242-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186377

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-266-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186379

      This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-265-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186380

      This bulletin provides an overview and basic instructions for use of the ⿿Destination to Vehicle⿝ feature of the Gen 2 Telematics system. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1α Audio and Navigation Head Units. Read More »

    • TSB #07-187-20

      Date Announced:
      DEC 31, 2020
      NHTSA ID:
      #10185094

      This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #07-185-20

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183693

      This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #07-184-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182245

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180738

      Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display) Read More »

    • TSB #12-299-20

      Date Announced:
      SEP 10, 2020
      NHTSA ID:
      #10180688

      This bulletin announces a design change made to the outer hinge cover on the driver's 10-way adjustable power seat. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179423

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-271-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179426

      This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-249-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177818

      This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #15-249-19R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174536

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174535

      Subaru's QMR of the month winner. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-257-19R

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174513

      This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises. Read More »

    • TSB #15-219-18R

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174512

      This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173128

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173120

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171932

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #07-142-18R

      Date Announced:
      FEB 10, 2020
      NHTSA ID:
      #10171916

      This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and / or negative battery cable from the battery sensor assembly). Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169825

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-257-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168623

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-249-19R

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10166918

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-251-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165548

      This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #07-75-13R

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173117

      This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180739

      Update your STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #16-130-20

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179380

      This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in the TR580 and TR690 CVT. Read More »

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    SEAT BELTS

    • TSB #12-298-20

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182193

      This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly. Read More »

    STRUCTURE

    • TSB #12-300-20R

      Date Announced:
      APR 07, 2021
      NHTSA ID:
      #10191582

      This bulletin announces design changes made to the trim cover for the PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #12-296-20

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177072

      This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    • TSB #12-294-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176030

      This bulletin announces a design change made to the B-pillar trim. The change prevents the trim's appearance from deteriorating as a result of recurring contact with the steel latching tongue portion of the seat belt. Read More »

    • TSB #12-291-20

      Date Announced:
      MAY 19, 2020
      NHTSA ID:
      #10176023

      This bulletin announces a design change made to the rubber protector located between the top edge of the rear gate garnish and the glass. Read More »

    • TSB #12-258-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10173184

      This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly. This sound may be heard while closing an outside door when all the windows are closed. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-296-20R

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177816

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    • TSB #12-279-20

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171090

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173120

      This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #07-195-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198744

      This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module. Read More »

    • TSB #07-191-21

      Date Announced:
      MAR 04, 2021
      NHTSA ID:
      #10189663

      This bulletin announces a design change made to the front hood lock (latch) assembly. Read More »

    • TSB #07-155-19R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188158

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-182-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186382

      This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-155-19R

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182176

      This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »

    • TSB #07-155-19R

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176017

      This bulletin announces a design change made to the PRG control module. Read More »

    • TSB #07-162-19R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176009

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    WHEELS

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #05-79-20

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185090

      This Service Information Bulletin announces a change made to the wheel lug nuts. Read More »

    SEATS

    • TSB #07-197-21

      Date Announced:
      JUN 29, 2021
      NHTSA ID:
      #10198682

      This bulletin announces availability of a new reinforcement bracket for the seat position memory switch. Read More »

    • TSB #07-185-20R

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10189665

      This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module. Read More »

    • TSB #12-299-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186385

      This bulletin announces a design change made to the outer hinge cover on the driver⿿s 10-way adjustable power seats. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #07-185-20

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183693

      This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #12-298-20

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182193

      This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly. Read More »

    • TSB #12-299-20

      Date Announced:
      SEP 10, 2020
      NHTSA ID:
      #10180688

      This bulletin announces a design change made to the outer hinge cover on the driver's 10-way adjustable power seat. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    EQUIPMENT

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOA⿿s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #07-176-20R

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194832

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »

    • TSB #18-207-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194826

      Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-240-19R

      Date Announced:
      APR 09, 2021
      NHTSA ID:
      #10191586

      This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #05-84-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188201

      This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »

    • TSB #12-312-21

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188190

      This bulletin announces availability of new center console armrest covers to address the a wrinkling condition. Read More »

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #18-204-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186388

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1α Audio and Navigation Head Units. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #10-19-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182247

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-184-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182245

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #18-200-20

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180733

      This bulletin provides a description of current changes to Service Manuals. Read More »

    • TSB #12-299-20

      Date Announced:
      SEP 10, 2020
      NHTSA ID:
      #10180688

      This bulletin announces a design change made to the outer hinge cover on the driver's 10-way adjustable power seat. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #07-162-19R

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174510

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #12-258-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10173184

      This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly. This sound may be heard while closing an outside door when all the windows are closed. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173128

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-75-13R

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173117

      This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      FEB 24, 2020
      NHTSA ID:
      #10171948

      Subaru Service and Technical Support Line Newsletter. (QMR of the Month) Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-130-08R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171939

      This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #12-279-20

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171090

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 30, 2019
      NHTSA ID:
      #10169851

      Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-257-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168623

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #07-162-19R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176009

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »

    • TSB #07-175-20

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173200

      This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle. Read More »

    • TSB #07-162-19R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171942

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-249-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177818

      This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #01-183-20

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175984

      Vehicle repair program for customers affected by the COVID-19 quarantine. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #12-298-20

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182193

      This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly. Read More »

    • TSB #07-75-13R

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173117

      This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »