10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22 miles

About These NHTSA Complaints:

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problem #7

Feb 122024

Forester

  • miles
The 2021 Subaru Forester had been functioning normally with no warning lights. About 25 minutes into the drive I had come to a stop light on an upward incline. When the light turned green I moved from the brake to the gas as usual. However the auto-start function on the car failed, causing the engine to stall. A loud clunking sound was heard and the dashboard lit up with multiple lights, although I do no recall which ones were illumined. I attempted to press the gas again and the car did not respond. During this short time my foot was pressing on the gas the car rolled backwards and collided with the vehicle behind me. I continued attempting to press the gas pedal and still no acceleration was made. After parking and restarting the car it has resumed normal function. I have not yet visited the dealership so this issue has not yet been reproduced, nor has the offending system been inspected. I'm summary, the automatic engine start failed at a critical location, putting myself and others in serious danger and ultimately caused a crash.

- Beverly, MA, USA

problem #6

Sep 102023

Forester

  • miles
I slowly pulled into a parking space at a grocery store. I took my foot off the accelerator, and the car jerked forward, traveling maybe 2-3 feet. I quickly put my foot on the brake and was able to stop the car. I took the car to the dealer, and the service consultant told me that she thought that a memo had just come in addressing the kind of incident I had. She also told me that another customer's car had accelerated into a bush and that the owner was so rattled that she traded her car in for another car. However, the service repairman said that he ran a lot of codes and was unable to find anything wrong. He told me that Subarus have never had unintended acceleration problems. Now I have a loaner car from Subaru, and my car is at the dealership awaiting a visit from a higher-up Subaru person who is over the local technicians. Last year, I brought the car in for several issues, one of which was an unintended acceleration while parking at another grocery store. Last year I was told that the instrument that looks for problems ran lots of codes and could find no record of the incident.

- Wilmington, NC, USA

problem #5

May 302023

Forester

  • 0 miles
The contact owns a 2021 Subaru Forester. The contact stated while parking the vehicle in a parking lot, the vehicle accelerated independently and jumped the curb and into the bushes. The contact attempted to reverse the vehicle but continued to also accelerate independently in Reverse. The contact stated the gear shift was on Neutral and continue to Rev loudly. The contact stated the vehicle stop on its own due to the tires deflating. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact towed to the local dealer but was unable to duplicate nor diagnosed the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.

- Woodland Hills, CA, USA

problem #4

Mar 062023

Forester

  • miles
The first incident occurred when I drove into a parking space, applied the brakes, and the car suddenly sped forward, so I had to repeatedly jam on the brakes to make the car stop. Fortunately, no person or vehicle was directly in front of me. In the past week, we have experienced problems with the ADAS. We were backing into a parking space at night and made contact with a parked car. Our car made no warning sounds or lights to warn us. The following day, the blind spot detector light went on and off intermittently, sometimes with an exclamation point, and sometimes without an exclamation point. The lights on the mirror did not come on when cars were approaching from behind. We are making an appointment with the dealer ASAP.

- Wilmington, NC, USA

problem #3

Jul 092022

Forester

  • miles
on 7/9/22 @ 6:00p I was with my wife & 2 grandsons going into a diner parking lot. as I was slowly going into a spot the car suddenly and without warning accelerated causing the car to drive over a cement parking stop, over a 1foot high cement wall, through a chain linked fence which had privacy covering, down into a 12 deep ravine. after shutting off the car my grandsons, wife & myself had to crawl out through the rear hatch. when things quieted down we realized that none of the safety features were activated (anti-collision warning, anti-collision braking) I thank God no one was hurt. Subaru needs to look into this so in the future no one ever experiences this.

- Massapequa Park, NY, USA

problem #2

May 292022

Forester

  • miles
I was coming out of my garaged ( car was facing forward). The car seemed to hesitate as I tapped the gas pedal. I thought maybe this was because the car sensed the sides of the garage via the rear view mirror sensors. I am always careful when exiting my garage so as not to ding the rearview mirrors. I repeatedly tapped the gas lightly about three times but the car hesitated each time and did not want to seem to move forward. One last time I tapped the gas and the car bolted out of the garage jumped the curb across the street at an unexpected rapid speed. I did not have my foot on the gas pedal. The car lunged forward, crossed the street and hit the garage door and frame of the house across the street for me doing structural damage. I believe this to be unintended acceleration for which other Subaru models have experienced problems. The air bags did not deploy. Please see similar accident for another example of this same scenario with the same make model and year as my vehicle: https: //www.google.com/amp/s/http://www.torque net.com/1084/subar-acceleration-lawsuit-update-forester-slams-garage/amp

- Danbury,, CT, USA

problem #1

Mar 312021

Forester

  • 155 miles
While pulling into a parking spot my Forester lunged forward even though I did not have my foot on the gas pedal. Also, when pulling away from a traffic light, the vehicle sometimes feels as though it wants to accelerate even though I am not pressing the gas pedal too hard.

- Baltimore, MD, USA