10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk" The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- San Diego, CA, USA
While I was driving my brand new car on a wide highway, with no other cars or buildings nearby, the driver's side rear-door window suddenly blew out with a loud "pop, " shattering completely. Glass pieces came into the passenger area, and fortunately missed hurting my child who was in her safety seat. Also glass pieces damaged the paint on that side of the car. I was not aware of any previous damage to the window, nor heard anything hit the car on this trip. I had driven almost 100 miles before this happened. Temperatures were in the mid 40s. My insurance is handling the repairs, as window glass is not covered under new car warranty. I am aware that Subaru issued a 2019 recall specifically for the driver's side rear-door window in another model, so in case there is a continuing issue, I am submitting this incident.
- Eureka, CA, USA
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
- Broken Arrow, OK, USA
This is the second windshield crack on my new 2024 Subaru Forester. I have only had the car 4 months. The first crack happened after I only had the car about 3 weeks, it was small and repairable. When I got in my car on 7/4/24, I noticed another crack, this one was good size, about 3 in long. I marked it with a marker to see if it became bigger while just parked, I checked it after a few hours and it had cracked about another inch and a half. When I bought the car they offered a windshield protection insurance which I thought was absolutely ridiculous, it's a Subaru they would not sell and item of poor quality. Never in my life have I ever heard of windshield insurance. Looking back on it now it's obvious they know there is a problem with the windshield. Now I am going to have to get a whole new windshield which is going to have to be recalibrated because of the Eyesight technology. This is a total rip off because Subaru knows they are selling and inferior product and something needs to be done about it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Eugene , OR, USA
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request" On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
- University Place , WA, USA
Cracked windshield. Happened out of nowhere overnight.
- Angier, NC, USA
- Lancaster, PA, USA