10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,727 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Dec 062017

Impreza

  • 161,000 miles
The contact owns a 2005 Subaru Impreza. The contact received notification of NHTSA campaign number: 15V323000 (air bags). The contact stated that the vehicle was taken to mark miller Subaru midtown at (801) 268-3734 (3535 state St, salt lake city, ut 84115) where the front passenger side air bag was replaced. Soon after the recall repair was completed, the air bag indicator remained illuminated. The manufacturer stated that the recall was completed and the contact would be charged a diagnostic fee. The vehicle was not repaired. The approximate failure mileage was 161,000.

- Grantsville, UT, USA

problem #10

Jun 272015

Impreza

  • miles
Takata recall. The contact owns a 2005 Subaru Impreza. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/28/16 the consumer stated the vehicle was repaired on July 31, 2016. Updated 11/02/16.

- Waupaca, WI, USA

problem #9

May 272015

Impreza

  • 19,000 miles
Takata recall : I have a 2005 Subaru WRX which has not been schedule for the recall, for over a year. I have been using the car without allowing anyone to sit in the front seat for a year now, waiting for the recall to be schedule. I am tired of being inconvenienced due to this recall.

- Anna, OH, USA

problem #8

Jun 012015

Impreza

  • miles
The contact owns a 2005 Subaru Impreza. The contact stated that NHTSA campaign number: 15V323000 (air bags) exceeded a reasonable time for repair. The dealer stated that the part was not available for repair. The manufacturer also verified that the part was not available for repair. The contact received the recall notification in June of 2015. The VIN was unknown. The contact had not experienced a failure.

- Loomis, CA, USA

problem #7

Jul 012015

Impreza

  • miles
My concern is the unreasonable length of time it is taking to remedy the July safety recall. Four months now and the dealer simply tells me the parts are not available and more cars are being recalled with the same problem! until the repair is performed, we are advised to not allow passengers to ride in the front passenger seat. A few weeks of not allowing passengers is one matter, four months is ridiculous. And there is no promise of repair any time soon. An appointment was made for the repair on 8/17 and after waiting 2 1/2 hours I was advised they had run out of the parts. They were expecting more and I would be called by Wednesday of that week. Having not been contacted by the dealer on 9/3 I contacted Subaru of America. Grant noble with Subaru of America contacted the dealer and advised me the part was expected in very soon. Now, two months later, no remedy!!! perhaps, you can allow the airbag to be disabled since no passengers are allowed as it is. Can Subaru provide another vehicle or compensate me for the inconvenience and extra expense of driving another vehicle during this time? I will need the AWD Subaru with winter weather.

- Arden, NC, USA

problem #6

Aug 012015

Impreza 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2005 Subaru Impreza. The contact received notification of NHTSA campaign number: 15V323000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 12/03/15; updated 4/9/18 the consumer stated repairs were made to the vehicle on October 28, 2015.

- Ancorage, AK, USA

problem #5

Jul 012015

Impreza 4-cyl

  • 60,000 miles
I own a 2005 Subaru Impreza, VIN [xxx] and in July received a recall notice (15V-323) re. The wqr-53 recall campaign. The letter stated that the front passenger seat should not be used because of the safety hazard created by the defective air bag. Given the manner in which we use this car this presents are hardship for us. I called the Subaru company (1-800-782-2783) as well a local Subaru dealership and was unable to schedule an appointment for repair because the necessary parts are not available. At the dealership I was told the parts would not come in before November at the earliest. I do not believe it is fair for the customer to have to have to live with the consequences of the delay without any remedy or compensation. I would appreciate if you could look into this matter. Thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cleveland Heights , OH, USA

problem #4

Aug 282015

Impreza

  • miles
The contact owns a 2005 Subaru Impreza. The contact received notification of NHTSA campaign number: 15V323000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Falls Church, VA, USA

problem #3

May 272015

Impreza

  • miles
The contact owns a 2005 Subaru Impreza. The contact received notification of NHTSA campaign number: 15V323000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Agoura Hills, CA, USA

problem #2

Aug 152014

Impreza

  • 92,000 miles
The contact owned a 2005 Subaru Impreza. While driving 10 mph and making a left turn, the contact crashed the vehicle into another vehicle. The air bags failed to deploy and a police report was filed. There were no injuries. The vehicle was destroyed. The failure mileage was 92,000.

- Pueblo, CO, USA

problem #1

Jun 082006

Impreza 4-cyl

  • Automatic transmission
  • 6,000 miles
On 6/8/06 I drove my brand-new Subaru Impreza 2005 (under 6000 miles and not a WRX) station wagon down a country road at approximately 25-30 miles per hour. The road was straight and level; the surface was smooth and dry. Traffic in front of me had stopped before a traffic light and I applied the brakes in a normal fashion. I felt the most unusual sensation: The brake pedal went down ever so slightly - I guess about one half inch at the most, and then it felt as though I had hit a brick, as if someone placed a solid object under the pedal. I pushed harder on the brakes and ended almost lying in an extended position, pushing the brakes as hard as I could. The car did not even slow down. There was no ABS activity, no pulsating brake action or anything like it. I was in shock as I rear-ended the car in front of me, still waiting for the light. The impact was small, and no airbags were deployed. No one was injured, thank god. My Subaru is being fixed at the tune of $ $3500. The other car's damage was minimal and all damage would probably have been avoided if it would not have been a SUV with big spare on the back, extending its bumper. I spoke with the dealership and they told me to bring in the car for inspection, once it is fixed. I most certainly plan to do this but somehow I do not expect much help, especially after reading other Subaru owner's experience with problems of brake failure. I am hoping to get the ABS system disabled, unless they can replace it. I feel very uncomfortable about driving this car, and even more uncomfortable about selling it to some unsuspecting soul. I will register this problems with all possible agencies and was comforted to learn about your web-site. Thanks for being there. Any advise?

- Pasadena, MD, USA