2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,943 miles

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problem #1

Nov 062012

Impreza

  • 74,943 miles
I was at the dealership having a recall done for my front suspension a frames. (wvx34) and was told that the vehicle needed more extensive repairs as parts were corroded and could not be changed without being damaged. I was told Subaru had refused to agree the repairs until their dpsm had seen the vehicle, he would be at the dealer in the next 4 weeks. I contacted the dealer on the 5th December to be told the rep would be in until the 18th December (I am out of the country then). I contacted Subaru as I was disappointed with the service and the contacted the dealer and called me back on the 6th. I was told that the vehicle was dangerous and that the repairs were $5,000 worth and that I would have to pay as they had corrosion and that this wasn't part of the recall and the dpsm date was still the 18th. I would assume that if the a frames wee damaged due to corrosion and that the same corrosion had damaged other parts of the suspension then this would not be my liability. I am driving a dangerous vehicle (says the dealer to Subaru but not me) and Subaru not only don't care enough to inspect the vehicle as a matter of urgency but do not want to repair the vehicle. So the complaint is that the recall (wvx34) is just for a frames and the actual corrosion damage is much more extensive.

- Temecula, CA, USA