10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,297 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The pedal assembly of my vehicle has disconnected from my firewall due to faulty welds. My clutch and brake pedals now have an unsafe amount of play and is causing issues with braking and disengaging my clutch. Subaru of America refused to repair the problem with my car.
- Littleton, CO, USA
Front wheel shimmy that increases stopping distance and effects handling. Shimmy comes and goes in intensity but is always present. Shimmy causes the wheel and rotor to shake which prevents the brake pads from stopping the vehicle as intended. This problem caused me to run a stop sign and almost get broadsided by another vehicle. The shimmy still exists and has not been fixed despite complaining about the problem to Subaru and the Subaru dealer. Subaru acknowledged there is a problem and stated that there is an axle balancing problem or a bearing run out problem, but has yet to fix the problem.
- Glenmorre, PA, USA
Subject: Possible car recall Subaru imreza - in this model basic brake mount snaps comments due to road safety and the possible serious threat that could be caused by cars on roads in the U.S. I'd like to provide the following information. The case concerns Subaru Impreza manufactured in 2007 and 2009. These cars may have a faulty basic brake mount, which can cause it to snap. The design and strength of the fastening elements turns out to be unsuited to the prevailing tension. Many such vehicles are on the roads in the U.S. and pose a direct threat to human life. Because I am a user of one of these cars (Subaru Impreza WRX VIN [xxx] ) and have personally experienced such a case, I am in possession of all documentation. On your request I will send any information on the car and the event along with photographic documentation. I hope that the case was incidental and related to only this particular model, but there is a high probability of structural defects. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Bialystok, 00, USA
On Nov. 20, 2008, flatirons Subaru and Subaru of America sold me a new 2008 Impreza WRX sti with defective brakes. On Dec. 15, 2008, while commuting to work I was involved in a car accident. I pushed down the brake pedal, but the brakes failed to engage (the brake pedal was hard). As I was driving cautiously, no one was injured and no other vehicle, except mine, suffered damage to the front headlight. The car was less than a month old had fewer that 650 miles on odometer. The service department inspected the car on Dec. 17, the service representative told me that brake vacuum booster hose valve was defective. The dealer's service manager in refusing to accept any responsibility wrote to me stating the problem is intermittent that only occurs in extreme cold weather, and Subaru performs most of the inspections at the factory on new cars. The dealer performs a very limited inspection with a quick test drive before the sale. Although the dealership repaired the brakes defect under warranty on Dec. 22, they took no responsibility for the results of the defect or for not properly inspecting the car prior to selling it to me. The only response I have received from Subaru of America is that I should take up my damage with my insurance carrier. If Subaru can continue to sell poorly inspected cars with defective brakes without any consequences, they will continue to do so. That's not fair to me and certainly not fair to any person who wrecks because of the brake defect and perhaps injures someone. I think car companies should not sell defective, inadequately inspected new cars to the public and I am asking for your help to enforce this. Upon your request, I can provide a copy of the service invoices on the repair done on the brakes; email and mail correspondence with Subaru of America and flatirons Subaru.
- Broomfield, CO, USA
I own a 2008 WRX sti Subaru that had complete engine failure due to fact the dealer could not perform a critical ECM recall that was a direct result of engine failure. Subaru refused to cover it under warrenty. The car has been a problem from the start also had brake system issues they refuse to repair.
- Fruitland, MD, USA
- West Valley, UT, USA