10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,545 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Compressing clutch pedal clicks 3 times loudly when car is on or off. Sounds like under drivers dashboard. The consumer stated air bag light on, horn isnt working, and steering wheel is off center.
- Parker, CO, USA
Takata recall. I went to the dealer and was told that they would either require me to pay to have aftermarket guages removed prior to them performing the recall, or they would not be responsible for any damage they caused to my aftermarket guages while performing the recall. The free recall is going to cost me money that I shouldn't have to pay.
- Rocky Hill, CT, USA
Takata recall. The contact owns a 2009 Subaru Impreza. The contact received notification of NHTSA campaign number: 17V026000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (lithia reno Subaru in reno, nv, 775-800-5534) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Reno, NV, USA
Takata recall. The contact owns a 2009 Subaru Impreza. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
- Huntsville, AL, USA
Takata recall. The contact owns a 2009 Subaru Impreza. The contact stated that the recall notice for NHTSA campaign number: 16V358000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
- Tarpon Springs, FL, USA
Takata recall - I am very disappointed with how Subaru is handling my recall repair. I made an appointment with bay ridge Subaru in brooklyn NY on 11/21/16 to have the work done to replace my airbag on 12/19/16, they took my vehicle make, model and VIN and assured me they had the part in stock and were holding it for this apt. I even received an email confirming this information. I received a call on 12/16 saying they didn't have the part and that my appointment had no vehicle information in it. The service manager I spoke with told me that I should take the car to where I purchased it for recall repairs. I'm highly disappointed. Not only have lost out on the full use of my vehicle since the recall was announced 6 months ago, this episode has reduced my confidence in Subaru's commitment to correcting this problem.
- Brooklyn, NY, USA
The contact owns a 2009 Subaru Impreza. The contact stated that the recall notice for NHTSA campaign number: 16V358000 (air bags) was received in July. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
- West Chester, PA, USA
Takata recall - it has been over 4 months since the airbag in my car was recalled. It is very disappointing that parts are still not available, and that the manufacturer still cannot proved an eta for parts.
- Brooklyn, NY, USA
Takata recall notice arrive in June. Remedy not available and now in mid September still not available. Vehicle is reportedly unsafe for passengers - and no indication exists of when remedy will occur. In meantime, Subaru has offered no rental car alternative or other compensation for inconvenience.
- Fairbanks, AK, USA
Front end collision, vehicle totaled. Seat belt failure. Brake failure. Airbags failed to deploy. Multiple injuries sustained.
- Arlington Heights, IL, USA
- Anchorage, AK, USA