10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
15,465 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

May 062019

Impreza

  • miles
Takata recall, brake lamp switch failure. We live in a small alaskan bush town called dillingham that's not on the road system. We (myself and around 30+ other residents) have been trying to get Subaru to send a technician out for 2 years now to fix our defective airbags. Just today we received a recall for our brake lamp switch. We cannot simply 'go to a dealer's as there is none. We'd have to send our car as freight to anchorage (which costs thousands and can take upwards of a month) and most of the town cannot afford to do so. We even have a facebook group of people who need recalled cars fixed from Subaru, Honda and Toyota. We've been calling and writing for 2 years and nothing has ever been done. We're just told that 'theyll send someone out'. someone shouldn't have to be killed by a defective airbag or in an accident just to get these issues fixed.

- Dillingham, AK, USA

problem #16

Mar 182019

Impreza

  • miles
Takata recall: Per the notification I received in the mail, I attempted to make an appointment as soon as possible to have the necessary work performed on my vehicle. The dealership was farrish Subaru in fairfax, va. I scheduled my appointment last night for March 25. I received two emails today from the dealership. The first advised me that they had canceled my appointment. The second stated that they planned on scheduling all recall appointments for the first week of may, almost two months from now, which seems like an unacceptable amount of time to wait. I do not have alternative forms of transportation readily available and I frequently have passengers riding in my car. I have attached screenshots of the emails I received from farrish Subaru.

- Fairfax, VA, USA

problem #15

Feb 202018

Impreza

  • 110,000 miles
Wearing my seat belt, I was driving up a hill going 50 mph and rear ended an SUV in front of me and side swiped another car on the drivers side. Both front tires busted, hood smashed in, both head light broken out, windshield wiper fluid container completely on ground, motor pushed back into the transmission, bent frame, everything under the hood of my car was pushed back, doors jammed shut and not a single air bag deployed. No air bags deployed, no powder came out, nothing. Luckily I wasn't hurt but the way my car is smashed I should of been badly injured or dead.

- Morgantown, WV, USA

problem #14

Nov 062017

Impreza

  • miles
"takata recall" need to know if my airbag will harm me if ever inflated.

- Arvada, CO, USA

problem #13

Sep 092017

Impreza

  • 75,000 miles
Airbag deployed and caused laceration on my face- plastic or airbag cut my face open

- Newtown, CT, USA

problem #12

Sep 202017

Impreza

  • miles
Takata recall. After informing me in July 2016 that the airbag has been recalled, Subaru has still not repaired the defect and will not give a timeline on when the parts will be available. I know that other people with Subaru have been able to get theirs repaired in a timely manner, but I have now gone over 14 months without the use of my front, passenger side seat. Putnam Subaru in san francisco sent me an email in April 2017 telling me to make a service appointment to get it fixed, but after three attempts at setting a time, they have called me to cancel saying that they still do not have the parts and that I'm on a waitlist. They insist that they cannot provide a timeline for when parts will be available even though they say they have been able to make some repairs.

- San Francisco, CA, USA

problem #11

Mar 292017

Impreza

  • miles
Takata recall. The contact owns a 2011 Subaru Impreza. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The recall notice stated that owners would receive a second notice once remedy parts become available. The contact had not received a second notice. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Glendale, CA, USA

problem #10

Jun 102016

Impreza

  • miles
"takata recall" been waiting for parts. On waiting list 8 mouths

- Nine Mile Falls, WA, USA

problem #9

Dec 182012

Impreza

  • miles
"takata recall" I received this mailing in June 2016 and have not heard anymore about this recall.West herr Subaru in orchard park NY said they have ordered the parts for my car months ago. I have not heard back from West herr Subaru or Subaru themselfes. I am not suppost to have anybody in the front seat but this has become a problem since I have 5 people to transfer sometimes. Do I have any other options to me?

- Cheektowaga, NY, USA

problem #8

Sep 062016

Impreza 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Subaru Impreza. The contact received notification of NHTSA campaign number: 16V358000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. Updated 01/10/17

- Charlottesville, VA, USA

problem #7

Jul 012016

Impreza

  • 55,000 miles
Takata recall - recall status: Recall incomplete. Remedy not yet available this is completely ridiculous, looks like I am putting myself and anyone in my car in harms way if I drive this car. What can I do " what should I do "

- Papillion, NE, USA

problem #6

Jul 192016

Impreza

  • miles
"takata recall" it is imperative that I receive my car in a timely manner. As a veteran with no job, it is difficult for me to get from location to location with no vehicle. Not having a vehicle has a negative effect on my life; which is causing undue stress and hardship. I believe that halting my vehicle from shipment without a sufficient amount of time to resolve the issue is unfair to myself and my family. In addition, I was never contacted, via phone, email, or postal, to ensure that I was a breast of the situation. Please help me get my vehicle in a timely manner. I have been expecting my vehicle to be delivered on the 6th of September.

- Colorado Springs, CO, USA

problem #5

Jul 302016

Impreza 4-cyl

  • miles
The contact owns a 2011 Subaru Impreza. The contact received notification of NHTSA campaign number: 16V358000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 09/12/16 updated 09/26/16.

- Trumbull, CT, USA

problem #4

Aug 222012

Impreza

  • miles
While stationary or in motion, the passenger detection sensor in the passenger seat will regularly (more than 50% of the time) not detect a full-grown adult passenger weighing ~115 pounds and as a result will not turn on the passenger air bag. The car will only turn on the airbag (and disable the 'passenger airbag off' light) after the passenger vigorously bounces several times on the seat. This is a hazard to anyone that does not appreciate the airbag sensor light and subsequently bounce in the seat.

- Peoria, AZ, USA

problem #3

Jun 022014

Impreza 4-cyl

  • miles
2011 Subaru Impreza. Consumer writes in regards to airbag light will indicate off when someone is seated in the front passenger seat. The consumer stated the problem was intermittent.

- Towson, MD, USA

problem #2

Mar 072013

Impreza 4-cyl

  • 12,000 miles
The driver was the only occupant in my vehicle. My vehicle was traveling straight through a controlled intersection. A vehicle approaching from the opposite direction attempted to turn left directly in front of me, causing the collision. My vehicle struck the other vehicle at almost a perfect 90 degree angle, causing extensive damage to the front of my vehicle, including destroying the bumper/bumper cover, front grill, headlights, radiator/ac condenser, both front fenders, hood, etc. Despite the severity of the damage no airbags deployed in my vehicle. The attending police officer (who cited the other driver) and the tow truck driver both commented that they were extremely surprised that the bag(s) did not deploy and that it was their belief that the bag(s) should have deployed.

- Evanston, IL, USA

problem #1

Aug 192012

Impreza

  • 10,900 miles
The vehicle hit a concrete barrier on an exit ramp from the interstate. The hit was front right of the vehicle. The air bags failed to deploy and the seat belt failed to lock causing the driver head injury.

- Post Falls, ID, USA