10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,266 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Recall in other Impreza in same year model, but not mine specifically. Same issue occurs with airbag occupancy sensor in passenger seat. Airbag light comes on with any amount of weight in passenger seat, airbag however does not turn on. Stays off with passenger in seat. This was recalled in many other 2012-2014 Impreza. Subaru confirmed that passenger occupancy in my Impreza is same part as occupany sensor recalled in other Impreza. I was sold this car by an authorized dealer with this issue (not the company listed on the receipts provided). Had to pay to get it fixed for inspection. Have to replace seat bottom, almost $700 for seat alone. This is dangerous and unfair. Subaru acknowledged the problem by giving me $500 goodwill repair certificate, but not full price of repair even though this has been recalled in many other vehicles.
- Westbrook, ME, USA
Cannot remove the key from ignition, takes several attempts of turning the steering wheel before the key can be removed, also car will not start must attempt to move steering wheel and hope that it starts
- Jessup, PA, USA
Warning lamps for stability control air bag randomly light up on my dash board panel. The passenger air bag will also switch to off even when a passer is sitting in the seat or the passenger seat belt warning sound will go off if a small object is placed on the seat. My mechanic can't find the issue as I cannot recreate the circumstances that cause the lamps to switch on or the warning siren to chime. Computer readings do not return any "codes" if the lamps aren't on.
- Bangor, ME, USA
The wire harness for the blower motor switch melted and created a dangerous fire hazard. The wire harness and blower motor switch has to be replaced due to the condition. They now have to replace the whole wire harness.
- Bangor, ME, USA
Air bag is disabled when moisture or humidity is present on the passenger seat. Specifically the airbag red light illuminates and the amber passenger side air bag off light illuminates. This is a problem that presented itself soon after purchase. It has happened while stationary & while driving. It has been triggered by both humidity in the air & perspiration by the passenger. I believe the problem has to do with moisture compromising the passenger seat switch. The incident has happened many times. Most recently I had left the rear window open it was humid but there was no rain, when I went to work in the morning the red airbag light was on. The problem may be getting worse over time, in the past a towel or trash bag would prevent it but no, as mentioned it is being triggered by humid air. I videoed one example and have attempted to include it but it is too large I would be glad to email it if you are interested, my daughter is in the front seat, the airbag light is on and the passenger side airbag indicator shows off. The video was taken on Sept 30th 2014, the vehicle had 35,212 miles on it at the time.
- New Ipswich, NH, USA
The wire harness for the blower motor switch melted and created a dangerous fire hazard. The wire harness and blower motor switch has to be replaced due to the condition.
- Easton, PW, USA
The passenger seat sensor that controls airbag is faulty. Sometimes with a passenger in the seat, the airbag light will go on indicating that the airbag is disabled even though passenger is in seat and belted. This can always be reset by turning igniotion off and on again. Also sensor incorrectly thinks there is a passenger in the seat even when very light packages or groceries are on the seat weighing 2-12 pounds. I've called Subaru and they claim sensor is set to 27 punds or more, which is clearly not working here. Subaru will not fix this under warranty so I think NHTSA should look at all the similar complaints here and investigate.
- Greenwich, CT, USA
My car is having the same exact behavior described in a recall for the 2012 model year (NHTSA campaign number 15V419000, Subaru recall number wqt-55). My car is not covered by the recall, but it seems like it should be since my problem appears to be identical to that which is described.
- San Francisco, CA, USA
December 19, 2013, I purchased a Subaru Impreza from koeppel Subaru in long island city, N.Y. the dealership told me the car was "brand new" and used only for test drives. After 5 months of driving the car, the car began to have problems to start. Putting the key in the ignition, there was no response. The car door had to be opened manually. The airbag warning light on the passenger side would not go off regardless of the seat being empty or occupied. Someone gave me a "boost" which started the car. I was able to drive and then parked the car. I went on vacation for two weeks. After the car being unused for two weeks, again the car would not start. I informed the dealership of this problem and was advised by them to have the car towed to any Subaru dealership for repair. The car was towed to bayridge Subaru which evaluated the car and said that the car had a dead cell in the battery. Subaru dealers were informed in April of 2013 that Impreza had a defect which cause electrical problems in the car leading to the battery dying and engine problems. Koeppel Subaru did not inform me of this recall before I purchased the car in December of 2013. They also did not inform me that the car was previously corporate owned. I believe that koeppel should have informed me about the recall as well as the fact that it was used as a "loaner" before I purchased the car. I believe koeppel Subaru committed consumer fraud by not informing me of the recall and the car's history before purchase. I do not feel safe driving the car and simply want a refund of my down payment ($5,000) and car payments made up to current date. Koepell Subaru should be investigated for their practices in selling used cars. I refuse to pay bayridge Subaru $35/day for storage of this unsafe car. Koeppel Subaru is in violation of consumer protection law.
- Brooklyn, NY, USA
- Sunnyvale, CA, USA