10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,266 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The wires that connect to the climate control have started an electrical fire and burned out my climate control twice. Upon reporting this to Subaru they advised the climate control randomly not working is a very common problem as it can melt due to high heat outside (90-100+ temperature). Now upon replacing the climate control unit, the wire connected was burned as there was an active electrical fire that was the cause of the climate control not working because it could not connect to the wire pack properly due to the fire. Fire started and went out on its own but without my knowledge as it-??s internal behind the radio portion of the car. I would not have known about the fire unless I replaced the part, which is what I did.
- Blaine, MN, USA
Key will not remove from the ignition. This is a known issue by Subaru but they refuse to correct it.
- Raleigh, NC, USA
Ignition key can not always be removed. If I turn the ignition back on it will usually release the key.
- Raleigh, NC, USA
Upon placing the vehicle in park, the key will not be released from the ignition. This has happened intermittently for months. The vehicle has not yet been inspected, but I do believe this is a known issue with this model/year, along with other Subaru models/years. I have had to leave me key in the ignition with the vehicle unlocked, on city streets, due to having to make work appointments on time and not having the time to play with the shifter, steering wheel and/or ignition until it decides to work. When my vehicle is stolen, will Subaru replace it? This is a problem for which Subaru should beheld responsible.
- Norton, MA, USA
Check engine/break/ABS/traction control/ cruise control and AT OIL TEMP lights are all on. Now my back break lights are not working! Car jerks at times. Read on a few forms that this was an issue for Subaru Imprezas 2012 and up. There was also a recall on this issue on April 2019. Please have this recalled again.
- Rochester, NY, USA
Malfunction with my dashboard lights. ABS/ AT OIL TEMP/TRACKTION CONTROL/ HILL LIGHT and CRUISE CONTROL GAGE. Are all on car seems to run somewhat alright until car jerks then all of the mentioned issues comes on.
- Rochester, NY, USA
Sometimes when a passenger sits in the front passenger seat the Airbag light will show that it is turned off. It happens about 70% each time we are in the vehicle. I don't know if it is a wire issue or the airbag sensor. It seems that it is covered in other recalls, but not my vehicle. Not sure why but it seems they are the same system.
- Hamilton, NJ, USA
Key gets stuck in ignition and cannot be removed when in park. This is a know issue and documented in Service Bulletin 16-112-18R.
- Northfield, OH, USA
The contact owns a 2013 Subaru Impreza. The contact stated while having the vehicle inspected at a local mechanic, the mechanic informed the contact that the wiring harness between the fan motor and climate control fan speed switch burned out and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.
- Marlborough, MA, USA
Vehicle has known defect where the oil control valves on front of engine fail and leak oil onto main wiring harness. The defect manifests itself in electrical shorts, lighting failure, engine not being able to be started, engine function failing while in use, battery failure due to short circuit created among other issues impacting starting, running, safe useage and potential dangerous failure while operating vehicle. Previous complaint logged, no evidence that problem is being investigated - although manufacturer has acknowleged knowledge of issue by issuing a service bulletin.
- Temperance, MI, USA
My passenger airbag sensor never turns on. Even if I have a passenger in the seat, the light still remains off. I know that the 2012 models used the same occupancy sensor as the 2013 Impreza but the 2013 models haven't been recalled. This doesn't make any sense because they're the same exact models so they should also be recalled so they can be fixed. The seat has never been wet and I haven't been in any accidents, so this is a faulty occupancy sensor. I don't know why I shoul dhave to pay $1500 for a faulty sensor.
- Seabeck, WA, USA
Periodically the "passenger air bag off" sign illuminates even though someone is in the passenger seat. I bought the car from enterprise rental several years ago and brought to their attention. Somehow their mechanic got light to go off. Problem has persisted but didn't pay much attention until now. My daughter will be driving the car. Do not trust the airbag or seat sensor.on passenger side.
- Hanover, PA, USA
Passenger air bag red dash light remains on weather in motion or stationary with a passenger or without. Amber air bag center dash light remains "off" in motion or sationary with or without a passenger in the seat. Turning the car on or off does not change the issue. Car has 112,000 miles.
- Colorado Springs, CO, USA
Vehicle has had multiple incidents of not starting, engine losing power, extended engine cranking and other electrical issues for what was unknown reasons, documented in numerous dealer reports. Was informed that the issue is due to oil leaking from oil control valve (ocv) leaking into wiring harness. Vehicle has had issues when in motion, before running and while trying to start.
- Temperance, MI, USA
The passenger's seat OCS malfunctions with terrifying frequency. The car will be in motion with the passenger's seat occupied and the airbag light will illuminate on the dashboard. Once again while the car is in motion. I have seen many posts detailing the same experience. Subaru has recalled other cars for this problem. My 2013 Impreza needs to be included as well.
- Virginia Beach, VA, USA
Tail lights don't turn on, first time the whole electrical harness was burned out, dealer changed the whole thing, this is second time tail lighting is completely off when the switch is on, I am afraid it will burn out the whole harness again !
- Colorado Springs, CO, USA
When car is put into park the key cannon be removed from the ignition. It's an ongoing intermittent problem. This is a defect in design and Subaru should pay for all repairs. This has happened about 20 times now. Car cannot be trusted.
- Santa Clara, CA, USA
Subaru service bulletin 16-112-18R key stuck in ignition. Have to keep putting transmission into park in order to get key out. Known issue but no recall.
- Fairless Hills, PA, USA
Lights continue to burn out (main headlights, brake lights) with frequency (every 6 months). Moreover, once one burns out, the second light tends to burn out the next day. Have replaced the headlights 5 times in the past two years, even buying high quality replacement bulbs.
- Champaign, IL, USA
- Lowell , MA, USA