As driving home, less than a mile from my house, flashing light AT oil temp high. Instructed to stop engine. I get the car immediately to Subaru dealer. Called Tow truck. Got there before closing. No parts there. Ordered parts. They gave me a loaner car. Fixed about 5 business days later. I asked for financial assistance. The $1800 repair was reduced to $200. For my part. The problem: I was sent an extended warranty letter that covered this the year before. I took in my letter. Subaru wouldn’t fix then because the car wasn’t showing symptoms but a year later, it did. They said the letter was about the same issue but my car was over the. 100,000 mile limit. This cost me $200.00, a tow, and the inconvenience of not having my own car to drive.
As driving home, less than a mile from my house, flashing light AT oil temp high. Instructed to stop engine. I get the car immediately to Subaru dealer. Called Tow truck. Got there before closing. No parts there. Ordered parts. They gave me a loaner car. Fixed about 5 business days later. I asked for financial assistance. The $1800 repair was reduced to $200. For my part. The problem: I was sent an extended warranty letter that covered this the year before. I took in my letter. Subaru wouldn’t fix then because the car wasn’t showing symptoms but a year later, it did. They said the letter was about the same issue but my car was over the. 100,000 mile limit. This cost me $200.00, a tow, and the inconvenience of not having my own car to drive.
- Sarah C., Flint, TX, US