8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
25,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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This problem may be covered under warranty. Ask your Subaru dealer.

problem #2

Jul 092019

Impreza

  • Automatic transmission
  • 50,000 miles

Since I bought the Impreza new in 2015, actually January of 2016, I have had an issue with the transmission and how it sounds as if it was missing the gears. I brought it in and they told me that the normal sound. Went to a dealership in NY same answer, went to a dealership in West Palm, Florida and they told me it was because I need new brakes and rotors on all four tires (thankfully, I knew they were full of it) They then gave me my car and told me the noise was from the brakes. On the ride home there was a clanking noise coming from the rear tire. I then took it to a regular mechanic and he removed the nut they left in the wheel well that made that noise.

When I went to a different dealership in Boynton Beach, after 3 visits to fix the a/c the manager told me my transmission needed to be replaced due to a flaw and that it would be no charge to do it. They knew all about the flaw but none of the dealerships wanted to let their customers know. I really have lost my enthusiasm for Subaru and their policies. Totally money hungry and liars in their service dept.

There was no recall on this transmission and when I asked about it, they told me it was a new model transmission and it was only happening to some of them. I guess the 3 times I asked about the problem wasn't enough for them to do anything.

- Dorothy C., Lake Worth, FL, US

problem #1

Dec 012015

Impreza Premium 4CYL

  • CVT transmission
  • 1,000 miles

Just want it fixed. Our 2012 Legacy had no issues like this - same type of transmission.

- Rob W., Canton, nc, US