Technical Service Bulletins (TSBs) for the 2017 Impreza are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    • TSB #07-137-18

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10143876

      Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH ... Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #04-22-18

      Date Announced:
      SEP 17, 2018
      NHTSA ID:
      #10146479

      This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when ... Read More »

    SUSPENSION

    • TSB #06-82-21

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189672

      This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps. Read More »

    • TSB #05-82-21

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188175

      This bulletin announces a design change made to thefront strut dust cover to address a rubbing-type sound. Read More »

    • TSB #12-296-20R

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183691

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »

    • TSB #12-296-20R

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177816

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    • TSB #05-62-18

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10143870

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    BRAKES (PWS)

    • TSB #05-70-19R

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10185064

      This bulletin announces a design change made to the rear wheel / brake backing plates. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #06-75-20

      Date Announced:
      MAY 15, 2020
      NHTSA ID:
      #10176020

      This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed. Read More »

    • TSB #WUR-03R

      Date Announced:
      FEB 05, 2020
      NHTSA ID:
      #10171870

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #WUR-03 HOSES

      Date Announced:
      JAN 14, 2020
      NHTSA ID:
      #10171085

      Part Supply update for part numbers 26592FL010 and 26592FL000. Read More »

    • TSB #WUR-03R

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171081

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171079

      Part Supply update for part number 26592FL010 Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168632

      Owner notification schedule: WUR-03 Impreza & Crosstrek Brake Hose Swelling Customer Satisfaction Program. Read More »

    • TSB #WUR-03R

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168635

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #WUR-03

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10168558

      In the intrest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose's inner and outer layers. Read More »

    • TSB #06-65-18R

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163530

      This bulletin announces a new Vehicle Dynamics Control (VDC) Module and Hydraulic Control Unit (VDCCM&HCU). Read More »

    • TSB #06-68-19R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163525

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    ENGINE (PWS)

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #16-121-19

      Date Announced:
      MAY 09, 2019
      NHTSA ID:
      #10161819

      This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. Read More »

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150938

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150913

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #WTT-79R

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10146478

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #WTT-79R

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10144878

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #WRE-21R

      Date Announced:
      AUG 31, 2021
      NHTSA ID:
      #10201023

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #07-198-21

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201057

      This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »

    • TSB #09-77-21R

      Date Announced:
      AUG 19, 2021
      NHTSA ID:
      #10201030

      This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #09-77-21

      Date Announced:
      JUL 28, 2021
      NHTSA ID:
      #10199964

      This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #09-74-21R

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198768

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOA⿿s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #02-187-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198741

      This bulletin outlines changes in the service procedure for engine oil pressure inspection. Read More »

    • TSB #09-74-21R

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194830

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »

    • TSB #WRE-21R

      Date Announced:
      MAY 19, 2021
      NHTSA ID:
      #10194852

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #WRE-21R

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191661

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191594

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #WUQ-02R

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191595

      "This recall (WUQ-02) has been expired and superseded to the WRE-21 recall." Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 15, 2021
      NHTSA ID:
      #10191564

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #02-131-12R

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186347

      The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan. Read More »

    • TSB #03-82-18R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186364

      This bulletin announces a design change to the clutch release bearing. Read More »

    • TSB #09-73-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182246

      This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator. Read More »

    • TSB #09-72-20R

      Date Announced:
      SEP 11, 2020
      NHTSA ID:
      #10180731

      This bulletin announces availability of new intake manifold assemblies. Read More »

    • TSB #03-82-18R

      Date Announced:
      AUG 26, 2020
      NHTSA ID:
      #10179416

      This service information bulletin announces a design change to the clutch release bearing used on the models listed. Read More »

    • TSB #09-72-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177834

      This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »

    • TSB #WUQ-02R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176011

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #18-199-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173028

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #WUP-01R

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169862

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUQ-02R

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169827

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #WUP-01R

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168625

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUP-01R

      Date Announced:
      OCT 31, 2019
      NHTSA ID:
      #10166956

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUQ-02R

      Date Announced:
      OCT 30, 2019
      NHTSA ID:
      #10166932

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #WUP-01

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10166943

      Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUS-04

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10166945

      Subaru of America, Inc. (Subaru) is initiating a safety recall for certain 2017 model year Impreza vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10166939

      The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »

    • TSB #02-131-12R

      Date Announced:
      SEP 20, 2019
      NHTSA ID:
      #10165512

      The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #02-175-18

      Date Announced:
      JUL 27, 2018
      NHTSA ID:
      #10143868

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    • TSB #02-176-18

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10142824

      This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. The new plate has a relief to allow for use of an oil level sensor which will be used in future production. Read More »

    • TSB #02-175-18

      Date Announced:
      MAY 31, 2018
      NHTSA ID:
      #10141486

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    • TSB #02-170-17

      Date Announced:
      SEP 11, 2017
      NHTSA ID:
      #10131632

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    • TSB #02-166-17R

      Date Announced:
      JUN 26, 2017
      NHTSA ID:
      #10117528

      This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. Read More »

    • TSB #02-166-17

      Date Announced:
      MAR 10, 2017
      NHTSA ID:
      #10111074

      This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #WUP-01R

      Date Announced:
      OCT 31, 2019
      NHTSA ID:
      #10166956

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUP-01

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10166943

      Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #WUS-04

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10166945

      Subaru of America, Inc. (Subaru) is initiating a safety recall for certain 2017 model year Impreza vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #11-189-19

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10154421

      This Service Information bulletin announces a change to the required thread sealer used when installing the PCV valve into the engine block. Read More »

    • TSB #02-175-18R

      Date Announced:
      SEP 07, 2018
      NHTSA ID:
      #10146476

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #09-74-21R

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201059

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #09-74-21R

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201059

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-71-20

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173198

      This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area. Read More »

    POWER TRAIN

    • TSB #16-132-20R

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199954

      Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions. Read More »

    • TSB #16-131-20R

      Date Announced:
      JUN 23, 2021
      NHTSA ID:
      #10198765

      This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #15-280-21R

      Date Announced:
      APR 13, 2021
      NHTSA ID:
      #10191573

      Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with ... Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #05-76-20R

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188193

      This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186416

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-103-16R

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10185062

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #03-85-20R

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183702

      This bulletin announces the availability of new propeller shaft assemblies. Read More »

    • TSB #16-131-20

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183714

      This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #09-70-19

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10166902

      This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »

    • TSB #16-103-16R

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165497

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-103-16R

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164446

      "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-121-19R

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163521

      This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. Read More »

    • TSB #16-121-19

      Date Announced:
      MAY 09, 2019
      NHTSA ID:
      #10161819

      This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. Read More »

    • TSB #16-112-18R

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10153178

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150924

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150949

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #16-115-18

      Date Announced:
      SEP 06, 2018
      NHTSA ID:
      #10146475

      In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #WTT-79R

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10144878

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #WTT-79

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145080

      Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    ELECTRICAL SYSTEM

    • TSB #WRE-21R

      Date Announced:
      AUG 31, 2021
      NHTSA ID:
      #10201023

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #07-198-21

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201057

      This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »

    • TSB #09-77-21R

      Date Announced:
      AUG 19, 2021
      NHTSA ID:
      #10201030

      This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #09-77-21

      Date Announced:
      JUL 28, 2021
      NHTSA ID:
      #10199964

      This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #15-177-14R

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198770

      This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ⿿Gen 2⿝ and ⿿Gen 2.1⿝ F10 Navigation and Display Audio systems. Read More »

    • TSB #15-280-21R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198772

      Gen1 Telematics Reprogramming for 3G Sunset. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10198751

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10198752

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #WTN-74R

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10198753

      Subaru of America, Inc. (Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image. Read More »

    • TSB #15-254-19R

      Date Announced:
      JUN 03, 2021
      NHTSA ID:
      #10198743

      Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Units (H/U) Read More »

    • TSB #15-279-21R

      Date Announced:
      MAY 27, 2021
      NHTSA ID:
      #10194861

      Subaru of America, Inc. (SOA) will be offering all active Gen1 STARLINK subscribers a complimentary Data Communication Module (DCM) update at any Subaru retailer for a predetermined period ending in February 2022. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194835

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #WRE-21R

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191661

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      APR 15, 2021
      NHTSA ID:
      #10191564

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »

    • TSB #15-280-21R

      Date Announced:
      APR 13, 2021
      NHTSA ID:
      #10191573

      Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with ... Read More »

    • TSB #Subarunet Announ

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10189674

      In January 2021, the replacement battery application for all Ascent and 2017- 2021 Impreza models were changed from part number SOA821B200 to part number SOA821B600. Read More »

    • TSB #15-280-21R

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10189606

      Gen1 Telematics Reprogramming for 3G Sunset. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188191

      SOA821B600 Battery Supersession Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #07-184-20R

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186436

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185086

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-211-17R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183706

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-208-17R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183713

      This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #07-184-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182245

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179424

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-271-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179426

      This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »

    • TSB #15-254-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179428

      Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #15-238-19R

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177828

      IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-245-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177817

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #15-263-20

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174538

      In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-171-20

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173114

      This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »

    • TSB #18-199-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173028

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #07-169-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171950

      This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171928

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-199-16R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171930

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display. Read More »

    • TSB #15-204-16R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171922

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-166-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171097

      This Service Information Bulletin announces part number change information for the ignition coils used on the models listed. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171082

      This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #WUQ-02R

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169827

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-254-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168606

      On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #WUA-86R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168592

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #WUQ-02R

      Date Announced:
      OCT 30, 2019
      NHTSA ID:
      #10166932

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10166939

      The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10166883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-245-19R

      Date Announced:
      SEP 03, 2019
      NHTSA ID:
      #10165496

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-204-16R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164390

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #WUA-86R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163560

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »

    • TSB #WTN-74R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163561

      "The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit, the following may occur: ⿢ During initial boot-up, a memory error might result in a blank screen; or ⿢ ... Read More »

    • TSB #15-177-14R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163558

      All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in. Multimedia Navigation (AVN) & Display Audio Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-243-19

      Date Announced:
      JUL 08, 2019
      NHTSA ID:
      #10163519

      This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19

      Date Announced:
      APR 18, 2019
      NHTSA ID:
      #10160213

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head ... Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #WUA-86R

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10155210

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #16-119-19

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10154423

      This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #16-112-18R

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10153178

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #07-140-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150933

      This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Read More »

    • TSB #07-140-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150908

      This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Read More »

    • TSB #06-65-18

      Date Announced:
      SEP 24, 2018
      NHTSA ID:
      #10146485

      This bulletin announces a new Vehicle Dynamics Control (VDC) Module and Hydraulic Control Unit (VDCCM&HCU). Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #16-112-18R

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10142838

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #07-131-18R

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10142827

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10142836

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #18-193-18

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10141501

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #16-112-18R

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10133528

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140490

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #07-131-18

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10130273

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    • TSB #06-60-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125880

      This bulletin announces reprogramming files to optimize the Vehicle Dynamic Control (VDC) control module. When diagnosing an inoperative VDC system, the Select Monitor may display incorrect freeze frame data. Read More »

    • TSB #07-123-17

      Date Announced:
      OCT 23, 2017
      NHTSA ID:
      #10131688

      A design improvement has been made to the warning box assembly for improved responsiveness. The warning box is located inside the overhead map light assembly as shown in the illustrations below. Read More »

    • TSB #15-196-16R

      Date Announced:
      APR 25, 2017
      NHTSA ID:
      #10111085

      ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription ... Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168631

      Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10166939

      The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    • TSB #16-112-18R

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10153178

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

    • TSB #16-112-18R

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155220

      This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #12-251-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150887

      This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180737

      Update for STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #WUA-86R

      Date Announced:
      MAY 12, 2020
      NHTSA ID:
      #10176013

      In the interest of customer satisfation, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154204

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #WTN-74R

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10150915

      The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-199-16R

      Date Announced:
      OCT 12, 2018
      NHTSA ID:
      #10150937

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. Read More »

    • TSB #15-199-16R

      Date Announced:
      OCT 12, 2018
      NHTSA ID:
      #10150912

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. Read More »

    • TSB #15-208-17R

      Date Announced:
      OCT 02, 2018
      NHTSA ID:
      #10150885

      This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. Read More »

    • TSB #15-211-17R

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10146484

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTT-79

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145080

      Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-199-16R

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10142835

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140474

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140489

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-199-16R

      Date Announced:
      DEC 20, 2017
      NHTSA ID:
      #10138774

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10138775

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 28, 2017
      NHTSA ID:
      #10117557

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 audio and Navigation head units utilized in the new 2017MY Impreza. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 15, 2017
      NHTSA ID:
      #10117537

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 audio and Navigation head units utilized in the new 2017MY Impreza. Read More »

    • TSB #1117217

      Date Announced:
      FEB 23, 2017
      NHTSA ID:
      #10131691

      This bulletin announces the availability of reprogramming files to optimize the ECM. The new logic will address isolated customer concerns of a hesitation and / or a stumble felt on light acceleration and in some cases, a possible DTC ... Read More »

    EXTERIOR LIGHTING

    • TSB #07-119-17

      Date Announced:
      JUN 28, 2017
      NHTSA ID:
      #10117533

      This Service Information bulletin announces a production method change to the rear combination lamp assembly. Read More »

    EXTERIOR LIGHTING:FOG LIGHTS

    • TSB #15-232-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145079

      This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type. Read More »

    EXTERIOR LIGHTING:BRAKE LIGHTS

    • TSB #07-131-18

      Date Announced:
      JAN 26, 2018
      NHTSA ID:
      #10130273

      This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »

    VISIBILITY

    • TSB #15-232-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145079

      This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type. Read More »

    VISIBILITY:WINDSHIELD

    • TSB #01-174-16

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10111096

      This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) ... Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #12-207-16

      Date Announced:
      SEP 20, 2016
      NHTSA ID:
      #10131639

      This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

    • TSB #15-210-17

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187316

      This bulletin provides a service procedure for replacement of the A/C compressor clutch stator. Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #07-161-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166916

      This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    SEAT BELTS

    • TSB #12-203-16R

      Date Announced:
      AUG 04, 2021
      NHTSA ID:
      #10201027

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    STRUCTURE

    • TSB #12-319-21

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191666

      This bulletin announces design changes made to the front and rear door glass run channels. Read More »

    • TSB #12-224-17R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187314

      This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. Read More »

    • TSB #12-293-20

      Date Announced:
      AUG 27, 2020
      NHTSA ID:
      #10179419

      This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding. Read More »

    • TSB #12-283-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173178

      This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »

    • TSB #10-89-18

      Date Announced:
      OCT 23, 2018
      NHTSA ID:
      #10150923

      This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below. Read More »

    • TSB #12-233-18R

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144879

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #05-62-18

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10143870

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    • TSB #06-60-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125880

      This bulletin announces reprogramming files to optimize the Vehicle Dynamic Control (VDC) control module. When diagnosing an inoperative VDC system, the Select Monitor may display incorrect freeze frame data. Read More »

    • TSB #15-212-17

      Date Announced:
      OCT 30, 2017
      NHTSA ID:
      #10131690

      ALL OUTBACKS AND 5-DOOR IMPREZA MODELS ONLY. This bulletin announces a design change of the tonneau cover assembly to address customer concerns of the handle portion coming loose. Read More »

    • TSB #12-228-17

      Date Announced:
      AUG 29, 2017
      NHTSA ID:
      #10117549

      This bulletin provides a repair procedure to address a small number of customer reports of improper fit or misalignment between the front door trim panel and the instrument panel's (IP) ornament panel (garnish). Read More »

    • TSB #12-209-16

      Date Announced:
      NOV 08, 2016
      NHTSA ID:
      #10120991

      This bulletin announces a design change to the front speaker grille. The new grilles have increased retention capabilities to address customer concerns of a loose fit. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-296-20R

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177816

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    • TSB #10-89-18

      Date Announced:
      OCT 23, 2018
      NHTSA ID:
      #10150948

      This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below. Read More »

    • TSB #12-251-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150887

      This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully. Read More »

    STRUCTURE:BODY

    • TSB #12-251-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150887

      This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully. Read More »

    • TSB #12-251-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150932

      This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully. Read More »

    • TSB #12-233-18R

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144879

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-231-18

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10130277

      ( 2017-2018MY Impreza - 5 Dr Only) Read More »

    STRUCTURE:BODY:DOOR

    • TSB #12-284-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173180

      This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling. Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #12-233-18R

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144879

      This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. Read More »

    • TSB #12-245-18

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10142833

      5 DOOR MODELS ONLY. This Service Information bulletin announces a design change to the rear gate trim panels. The change was made to the areas of the panels where they fit together to improve production line efficiency. Read More »

    • TSB #12-228-17

      Date Announced:
      AUG 29, 2017
      NHTSA ID:
      #10117549

      This bulletin provides a repair procedure to address a small number of customer reports of improper fit or misalignment between the front door trim panel and the instrument panel's (IP) ornament panel (garnish). Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #12-224-17R

      Date Announced:
      AUG 02, 2017
      NHTSA ID:
      #10117545

      This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #12-284-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173180

      This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling. Read More »

    • TSB #12-251-18

      Date Announced:
      OCT 09, 2018
      NHTSA ID:
      #10150932

      This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully. Read More »

    LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

    • TSB #12-235-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133523

      SEDAN (4DR) MODELS ONLY. This bulletin provides part information and a Service Procedure to address a customer concern of the trunk release being difficult to operate. Read More »

    TIRES

    • TSB #07-129-18R

      Date Announced:
      DEC 31, 2019
      NHTSA ID:
      #10169853

      "This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor System⿿s (TPMS) real-time display function. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    • TSB #07-129-18

      Date Announced:
      JAN 30, 2018
      NHTSA ID:
      #10130271

      This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor System?s (TPMS) real-time display function. Read More »

    WHEELS

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #05-70-19R

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10185064

      This bulletin announces a design change made to the rear wheel / brake backing plates. Read More »

    • TSB #05-76-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179421

      This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »

    SEATS

    • TSB #12-203-16R

      Date Announced:
      AUG 04, 2021
      NHTSA ID:
      #10201027

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #12-297-20

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180734

      This bulletin announces a design change made to the rear seat folding center arm rest. Read More »

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    ELECTRONIC STABILITY CONTROL

    • TSB #06-65-18R

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163530

      This bulletin announces a new Vehicle Dynamics Control (VDC) Module and Hydraulic Control Unit (VDCCM&HCU). Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    BACK OVER PREVENTION

    • TSB #WTN-74R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163561

      "The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit, the following may occur: ⿢ During initial boot-up, a memory error might result in a blank screen; or ⿢ ... Read More »

    • TSB #WTN-74R

      Date Announced:
      NOV 07, 2018
      NHTSA ID:
      #10153179

      The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit, the following may occur: ? During initial boot-up, a memory error might result in a blank screen; or ? If ... Read More »

    • TSB #WTN-74R

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10150940

      The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. Read More »

    • TSB #WTN-74R

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10150915

      The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. Read More »

    EQUIPMENT

    • TSB #18-214-21

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10201035

      This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOA⿿s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #18-209-21

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194838

      Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-240-19R

      Date Announced:
      APR 09, 2021
      NHTSA ID:
      #10191586

      This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #12-312-21

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188190

      This bulletin announces availability of new center console armrest covers to address the a wrinkling condition. Read More »

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #15-211-17R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183706

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #15-254-19R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183707

      Map update for Harman Gen 3.0 Navigation Equipped Head Units. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #10-19-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182247

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-184-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182245

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #09-73-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182246

      This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #18-201-20

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182187

      The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180730

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180737

      Update for STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #12-297-20

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180734

      This bulletin announces a design change made to the rear seat folding center arm rest. Read More »

    • TSB #15-254-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179428

      Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #09-72-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177834

      This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-245-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177817

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173195

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #12-283-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173178

      This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »

    • TSB #12-284-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173180

      This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #18-199-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173028

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-254-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171094

      The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #WUR-03R

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171081

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171079

      Part Supply update for part number 26592FL010 Read More »

    • TSB #15-204-16R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169889

      "This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #WUR-03R

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168635

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose⿿s inner and outer layers. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WUP-01R

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168625

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »

    • TSB #15-204-16R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164390

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163018

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #15-221-18R

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10161820

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-217-18R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161817

      IMPORTANT: This Service Bulletin has been as been replaced by TSB 15-240-19R entitled ?New Harman Audio Amplifiers?. Please refer to this new bulletin for the latest information regarding this condition. Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #WUA-86R

      Date Announced:
      JAN 22, 2019
      NHTSA ID:
      #10154202

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150949

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150938

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150913

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #15-208-17R

      Date Announced:
      OCT 02, 2018
      NHTSA ID:
      #10150885

      This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-204-16R

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144882

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #18-194-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144883

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10143883

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10142836

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #02-175-18

      Date Announced:
      MAY 31, 2018
      NHTSA ID:
      #10141486

      This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption. Read More »

    • TSB #15-222-18

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10141499

      This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion ... Read More »

    • TSB #18-193-18

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10141501

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140475

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140490

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #06-60-17

      Date Announced:
      NOV 16, 2017
      NHTSA ID:
      #10125880

      This bulletin announces reprogramming files to optimize the Vehicle Dynamic Control (VDC) control module. When diagnosing an inoperative VDC system, the Select Monitor may display incorrect freeze frame data. Read More »

    • TSB #15-204-16R

      Date Announced:
      AUG 16, 2017
      NHTSA ID:
      #10117556

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #01-168-09R

      Date Announced:
      NOV 16, 2016
      NHTSA ID:
      #10120997

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #12-209-16

      Date Announced:
      NOV 08, 2016
      NHTSA ID:
      #10120991

      This bulletin announces a design change to the front speaker grille. The new grilles have increased retention capabilities to address customer concerns of a loose fit. Read More »

    • TSB #15-204-16

      Date Announced:
      OCT 27, 2016
      NHTSA ID:
      #10120983

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #139916R

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10182596

      Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #WUQ-02R

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176011

      Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163560

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-177-14R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163558

      All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in. Multimedia Navigation (AVN) & Display Audio Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163559

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WUA-86R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163018

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10145077

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-226-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144884

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #WTN-74R

      Date Announced:
      MAR 13, 2018
      NHTSA ID:
      #10133530

      Subaru of America, Inc. (Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111082

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #01-174-16

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10111096

      This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) ... Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #WTN-74R

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10150915

      The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-208-17R

      Date Announced:
      OCT 02, 2018
      NHTSA ID:
      #10150930

      This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #WTN-74R

      Date Announced:
      MAR 13, 2018
      NHTSA ID:
      #10133530

      Subaru of America, Inc. (Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image. Read More »

    • TSB #15-220-18

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10133526

      This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head ... Read More »

    • TSB #15-217-18

      Date Announced:
      FEB 19, 2018
      NHTSA ID:
      #10140475

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #15-177-14R

      Date Announced:
      MAY 18, 2016
      NHTSA ID:
      #10139508

      This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-211-17R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185086

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #Harman-update-in

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10143724

      In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163016

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153612

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #WTN-74R

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10150915

      The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150914

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-208-17R

      Date Announced:
      OCT 02, 2018
      NHTSA ID:
      #10150930

      This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. Read More »

    • TSB #15-221-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146467

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 27, 2018
      NHTSA ID:
      #10145076

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-211-17R

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10133524

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »

    • TSB #WTN-74R

      Date Announced:
      MAR 13, 2018
      NHTSA ID:
      #10133530

      Subaru of America, Inc. (Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140474

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      FEB 15, 2018
      NHTSA ID:
      #10140489

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #HARMON-TSG

      Date Announced:
      JAN 15, 2018
      NHTSA ID:
      #10130286

      The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »

    • TSB #f10-audio-navi-d

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10138770

      Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Read More »

    • TSB #15-211-17R

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10138775

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-211-17R

      Date Announced:
      AUG 28, 2017
      NHTSA ID:
      #10117557

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 audio and Navigation head units utilized in the new 2017MY Impreza. Read More »

    • TSB #15-211-17R

      Date Announced:
      JUN 15, 2017
      NHTSA ID:
      #10117537

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 audio and Navigation head units utilized in the new 2017MY Impreza. Read More »

    • TSB #15-177-14R

      Date Announced:
      MAY 18, 2016
      NHTSA ID:
      #10139508

      This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #12-288-20

      Date Announced:
      MAY 05, 2020
      NHTSA ID:
      #10175977

      This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #18-205-20

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186434

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-174-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173186

      This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »

    • TSB #15-204-16R

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10171922

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168632

      Owner notification schedule: WUR-03 Impreza & Crosstrek Brake Hose Swelling Customer Satisfaction Program. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-211-17R

      Date Announced:
      OCT 16, 2018
      NHTSA ID:
      #10150939

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #18-194-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144883

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #18-192-18

      Date Announced:
      MAR 02, 2018
      NHTSA ID:
      #10133529

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #hk-questionaire-

      Date Announced:
      JAN 23, 2018
      NHTSA ID:
      #10130207

      Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »

    • TSB #15-199-16R

      Date Announced:
      DEC 20, 2017
      NHTSA ID:
      #10138774

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6. Read More »

    • TSB #17-17-13R

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10138778

      NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. Read More »

    • TSB #15-204-16

      Date Announced:
      OCT 27, 2016
      NHTSA ID:
      #10120983

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #01-168-09R

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10131647

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #09-72-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177834

      This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »

    • TSB #15-240-19R

      Date Announced:
      JUL 08, 2020
      NHTSA ID:
      #10177815

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #11-196-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171104

      This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »

    • TSB #15-245-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171093

      This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #WUR-03 HOSES

      Date Announced:
      JAN 14, 2020
      NHTSA ID:
      #10171085

      Part Supply update for part numbers 26592FL010 and 26592FL000. Read More »

    • TSB #15-211-17R

      Date Announced:
      JAN 03, 2020
      NHTSA ID:
      #10171073

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168631

      Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150924

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #03-82-18

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10150949

      This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150938

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #07-141-18

      Date Announced:
      OCT 15, 2018
      NHTSA ID:
      #10150913

      This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. Read More »

    • TSB #15-199-16R

      Date Announced:
      OCT 12, 2018
      NHTSA ID:
      #10150937

      This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. Read More »

    • TSB #15-208-17R

      Date Announced:
      OCT 02, 2018
      NHTSA ID:
      #10150885

      This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #12-247-18

      Date Announced:
      JUL 31, 2018
      NHTSA ID:
      #10143880

      Impreza 5-door models only. This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Read More »

    • TSB #15-204-16R

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111082

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #139916R

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10182596

      Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #WTT-79R

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10146478

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #WTT-79R

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10144878

      Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »

    • TSB #15-222-18

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10141499

      This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion ... Read More »