10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front windshield spontaneous cracking from defroster area in a "J" shape. This is the second windshield since new to do this (2021 model). Available for inspection. The first windshield was inspected and replaced by Subaru at their cost minus eyesight recalibration (ADAS). First windshield was inspected by insurance and no impact point was found and was notified to contact dealer before filing a claim with insurance. The second cracked windshield is in the same area as the first with exactly the same shape and abruptness. Cracked while car was sitting over night. Temps at 6 am were 37 degress. Temps at time of crack were 60 degrees. Car is equipped with eyesight that is affected by the crack once it grows into the eyesight camera view.
- Broomfield, CO, USA
July 09 2021 reported to Subaru el paso at time of first maintenance (6000 miles) vehicle losses power and stalls when making turns, it is more noticeable making a left turn. Technician said coudn't duplicate the problem and no furter action was needed. However a year ;later from time to time vehicle does stall while making turns making, odometer reads 18081. The oher issue is its windshield, it cracked while driving it on January 29, 2022, there is no stress marks from pebbles, rocks, or any other flying from the road or vehicles. Wrote an inquiry to manufacturer, sent a picture, but we never got a response to this inquiry, took vehicle for its 18000 scheduled maintenance, let Subaru of el paso to look at it, and their response was to call our auto insurance to handle its repair, technician did not bother to inspect this issue and didn't recorder on maintenance
- El Paso, TX, USA
- Macon, GA, USA