4.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Today, 06/17/05, during a routine nys safety inspection, it was discovered that the spring on the driver's side front of my 1996 Subaru Legacy failed for a second time. In 1999 the original spring snapped causing damage to both the tire and the spare. At that time the spring was repalced.I contacted Subaru about this unusual failure but they did nothing. In 2001 I received a recall letter from Subaru because of spring failures. As instructed, I returned the car to the dealership were both front springs were was fitted with safety devices to prevent another failure. I assumed that the problem was solved and the car would be safe to drive. Eventually I was reimbursed for my repair expenses. Today I contacted Subaru consumer service department when I learned that the replacement spring failed and needed replacement. I was told by a representative that Subaru had met its recall obligations and would do nothing about the failure of the front end replacement spring. Subaru has not solved my problem and I will be requesting reimbursement for a second time.
- Webster, NY, USA
Consumer made an appointment with the dealer about two weeks ago for recall 01V216000 repairs regarding front coil springs. The consumer had taken the vehicle to the dealer on 7/11/2003, and the dealer stated no parts were available, and there was nothing they could do to further assist them.
- Bemidji, MN, USA
Consumer received recall 01V216 and had recall work done and is now requesting reimbursement.
- New Rochelle, NY, USA
Consumer received recall 01V216 and had recall work done and is now requesting reimbursement.
- New Rochelle, NY, USA
- Websler, NY, USA