10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Brakes did not work when driver braked to avoid accident on road ahead. Driver had to swerve off road into ditch, sliding down slope and impacting culvert and causing extensive damage to car. Car towed away. Car repaired at springfield va Subaru dealer, and completely checked out. Several weeks later, car brought in to dealer to address brake concerns (shuddering, noise), dealer said brakes were ok. Car brought in again for continuing brake concerns, dealer then said all 4 brakes needed replacement at cost of about $800. We contacted Subaru customer service regarding this, they refused to communicate a reply to us until only after repeated calling. They told us they would refuse to provide any refund on the brake work (we thought the repair excessive in cost). My concern is there is a brake flaw with the Subaru Legacy outback that is not being acknowledged by Subaru. We have also had the car suddenly accelerate when stopped at idle at stoplight, requiring strong brake force to restrain the car from moving.
- Springfield, VA, USA
Brake rotors would be pulsating when brakes were applied. Vehcle would start to shake. Brakes would make grinding noises. Vehicle failed to stop like it should when brakes were in use. Would need to drive slowly (40mph) instead of 60mph to stop vehicle from shaking. Taking vehicle to dealer to check.
- Sante Reach Long Isl, NY, USA
When traveling at any speed and upon attemting to make a normal stop on wet pavement or in cold weather conditions, brake pedal traveled to the floorboard, causing extended stopping distance, and resulting in an accident. Consumer has contacted dealer. Dealer wa sunable to determine the cause of the problem.
- Bay Port, MN, USA
While driving on the highway at 45mph another vehicle pulled out in front. Consumer hit brakes on dry pavement and wheels locked up/vehicle skidded. Contact dealer, was not able to help. When going downhill and some what slippery surface, such as snow, the brakes would lock up and the vehicle kept on sliding down the hill. Replaced the brake rotors, front brakes only, and tires still having the same problem.
- Pittsburgh, PA, USA
Brakes are not stopping vehicle. It has to be stopped by taking the brakes off the ABS system.dealer was contacted and stated there was nothing they could do.
- Wayland, MI, USA
Extended stopping distance under full braking pressure -- caused rear-end collision
- South Wales, NY, USA
ABS brakes replaced three times.
- West Chest, PA, USA
ABS failed.
- Rockville Centre, NY, USA
Anti lock brakes fail continuously, when applying brakes they lock up.
- Little Roc, AR, USA
While driving down highway approached an area where had to slow down. While attempting to slow down, tapped brakes and immediately went into a skid, brakes locked up. No injuries were sustained.
- Lexington, KY, USA
While driving, at approx 65mph, experienced. ABS failure when attempting to disengage cruise control by appyling brakes there was no response, subsequently when applied more pressure to brake pedal, wheels locked, causing vehicle to hit barrier.
- Chicago, IL, USA
While driving with cruise engaged, attempted to brake and to disengage cruise control, there was no response, cruise continued, upon pressing harder on brake pedal, vehicle wheels locked up, went into skid, hit barrier at approx. 65mph, not fixed.
- Chicago, IL, USA
While driving on a rocky surface the ABS brakes did not lock.
- Garberville, CA, USA
- Hadley, PA, USA