10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 32,259 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I installed mevotech strut mounts (MP903987 & MP903986) on our 1997 Subaru Legacy postal when installing new rear shock absorber/struts. The right side failed on the first day after around 60 miles. I replaced it with the original factory part that had lasted 420,000 miles. The left side failed the next day after being in service for approximately 100 miles total. I returned the other original part to service. The failures allowed the strut to push through the mount and hit on the thin retaining plate. It allowed the rear suspension to become extremely loud and loose. I reported this to the manufacturer and received no response. I reported it to the seller, rockauto, and their response was that I should do more research on part quality. I believe there is a difference between poor quality and dangerous defect. I have the faulty mevotech parts in their original boxes.
- Monroe, NC, USA
Engine was knocking and making a ticking noise, brakes were making a squeak/ loud noise, dealership is aware of problem. Consumer stated that the vehicle pulls to the right and steering wheel wobbles, also rim was replaced due to it being bent.
- South Bend, IN, USA
This all-wheel drive hydroplaned in very heavy rain, enbeknownst to my wife, until the car drifted toward the median of the divided 4-lane. Traction was regained and she was propelled across and down the embankment. Thankfully, no cars were coming -- plus, the all-wheel drive got her back up the embankment and home. Shouldn't a light or sensor be required so all-wheel drive car owners know when hydroplaning occurs" how else is there to know?!" thanks so much.
- Athens, GA, USA
Vehicle lot balance control during swift steering resulting in collision, violent deployment of air bag resulting in injuries to consumer (forearm and facial).
- Red Bank, NJ, USA
Recall notice sent for suspension weld work to be completed, however denied due to lack of parts.
- West Chest, OH, USA
Crunching noise in front end suspension area prior to recall notice.
- Centreville, VA, USA
- Fort Wayne, IN, USA