5.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After driving 5-10 minutes, there was a strong smell of gasoline coming into the car. I took the car to morrie's Subaru in brooklyn park, Minnesota where they said I had a major break in one of the fuel hoses, a crack in another hose, and the other two hoses looked "iffy." The mechanic said he was surprised the vehicle didn't start on fire because it was leaking so much gas. I disputed the charge of $904.98, and the service director, jeff antonsen, said I had to pay in full in order to get my car back. He referred me to call 1-800-Subaru-3. after waiting 3 days for them to return my call, chanel said she would issue me a check for 1/2 of the parts and labor, $418.51, as a goodwill assistance gesture. I feel this was a dangerous safety defect and that the fuel hoses were made of defective material since all four of them were bad. I am disputing the remaining $486.47.8jb
- Maple Grove, MN, USA
Our 2002 Subaru Legacy wagon has an obnoxious smell of gas in the interior after starting in cold weather. We have a small 1-year old who is risking brain damage from these fumes and I have researched the issues with the problem that Subaru is not acknowledging as a recall but a hidden service bulletin. The possibility of an engine fire and the inhalation of gas fumes poses threats far beyond what typically should call for a service recall. The dealership is going to be looking at the issue today and I imagine charging us $500-$750 to fix, and we have been exposed to this issue for awhile. How can a manufacturer make a defective part the leaves such a risk without a recall? at least I understand while I am light-headed this morning. Ridiculous!!
- Cincinnati, OH, USA
Smell of gasoline evident in car when driving, smell was very strong on Feb. 19,2006. The temp. Outside was 9 degrees. The next day on Feb. 20th the fumes were still evident and strong, temp. Was in the 20's. I could not use my heater and windows had to be rolled down to drive to avoid becoming ill from the fumes. Fumes were apparent about a month prior but not to a degree or length of time that would be urgent ( I first attributed the smell to another cars fumes). On Feb. 20th, 2006 I brought the car into the dealership and at first the dealership could not find a leak of any kind in the fuel line. Further investigation revealed that the gasoline was puddling and if there was a spark could have ignited the car. I was told to leave the car to be fixed and it is currently at the dealership waiting for repairs and the parts. The procedure for fixing the problem is referred in the Subaru tsb 09-36-03 issued on April 1, 2003. My car is not a impreza WRX vehicle, it is a Subaru Legacy limited outback. During the time I was waiting for the results of my vehicle another customer came in and had the same problem only his was not leaking and to my understanding was not as urgent as my cars condition.
- Lexington, KY, USA
- South Park, PA, USA