10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,251 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Feb 012022

Legacy

  • miles
A combination of high temperature and exposure to sunlight is causing dashboard to become sticky/melted. The center for auto Safety is calling on car makers and the federal govement to address melting dashboards. The melting plastic coupled with sun glare makes it difficult to see through the windshield under certain conditions. I have the same issue that has been documented in the Nissan Altima, Toyota Camry, Mazda 3, Lexus IS 250 and the Lexus 350 according to the GibbsLaw Group. Upon contacting Subaru, I was offered a $500 credit to have the dashboard replaced. This may only be 25% of the cost for replacement. As a safety issue, this should be paid for in full under a manufacturers recall.

- Millsboro, DE, USA

problem #5

Apr 242018

Legacy

  • 50,000 miles
The cd player turns on by itself when radio is on. Nothing specifically makes it happen like hitting a bump or anything it does it while car is still. Car was takin on to be looked at but they said nothing could be done. Also, gear shift doesn't always lock in place. Which makes the car not able to start and/or move if on a slightly hill.

- Elizabeth, PA, USA

problem #4

Mar 242019

Legacy

  • miles
The dash is melting and creating such a glare and a reflection on the windshield that it obstructs the drivers view and poses a safety risk.

- Loveland, OH, USA

problem #3

Aug 132017

Legacy

  • 102,789 miles
I had owned the car for not even a year yet back in 2012, and the only accident I've ever been in happened on my way to school(college). The air bag did not come out of the steering wheel, but should have. Luckily I only experienced mild whip lash, and very large body shop bill. Also when they finally brought me in to get it replaced this past summer(2017) they pushed my car around the lot, and messed up my transmission amongst some other things. But when I asked the technicians about it, they got defensive, and denied any claim of wrong doing.

- Grand Rapids, MI, USA

problem #2

Oct 012016

Legacy

  • 77,000 miles
I received a recall notice for my Subaru Legacy and proceeded to take my car in for inspection at servco Subaru honolulu. They passed my car for a dashboard replacement recall about 6-7 months ago and said they would perform the recall as soon as the parts have come in. Every time I call they say that the parts have not come in yet, which is hard to believe because the recall extended warranty was supposed to be extended until March 31st 2017. At that time I would think they would tell me that the recall would not be covered even if they approved me many months in advance.

- Honolulu, HI, USA

problem #1

Sep 182009

Legacy

  • 29,719 miles
Vehicle was traveling on highway and encountered wet road conditions. Vehicle began to pull to the left and the driver side front bumper collided with center concrete median. Vehicle continues to spin counterclockwise and the passenger side rear bumper collides with the center concrete median before coming to a stop. No other vehicles were involved in the crash. Highway patrol writes up the accident and vehicle was able to be driven home. Vehicle was brought to the insurance collision repair center and insurance determines vehicle to be a total loss. Vehicle has a touted reputation for having a symmetrical AWD system for superior traction and control. Based on the experience of the accident, the vehicle loss traction and the symmetrical AWD did not perform to maintain traction and control.

- Miami, FL, USA