3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,190 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My wife and I had moved from milwaukee to seattle in March 2016. In April, we decided to drive up to the skagit valley 'tulip festival' (North of the city). We took my wife's 2010 Subaru Legacy it was a decent day, but not warm enough to have the sunroof open. We did have the shade open though and were enjoying the sun filtering in. On the drive up on I-5, we heard what sounded like an explosion above us. My wife kept her composure, but we had to slow down, pull over to the right lane and exit as soon as we could. When we stopped we noticed a hole about the size of a penny appearing in the sunroof above us. There was shattered glass in the cup holders and on the middle console. We couldn't believe what happened - we were driving on the freeway, nothing was above us and we couldn't find a rock or anything in the car. The auto glass repair shop put some cling wrap on the glass and taped it so we could continue our journey and await insurance. Turns out our wi insurance was still in affect so we actually (luckily) had it covered under glass replacement. It was a bit of a mess working with insurance, getting the replacement glass, and scheduling the repair work, but we're just thankful we didn't get glass on us or get in an accident due to this. [xxx] seattle wa **thanks so much for raising the awareness on this and helping others. We appreciate it and hope the auto companies or safety boards do something to help prevent this in the future!** information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Seattle, WA, USA
The contact owns a 2010 Subaru Legacy. The contact received notification of NHTSA campaign numbers: 16V694000 (visibility/wiper) and 16V358000 (air bags) for the passenger side air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Sonora, CA, USA
The contact owns a 2010 Subaru Legacy. The contact received notification of NHTSA campaign numbers: 16V694000 (visibility) and 16V358000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chico, CA, USA
- Philadelphia, PA, USA